Free template · Families
End-of-program parent survey
A one-page survey on what families liked, what to improve and whether they'll come back, with ratings you can count for your board and funders.
What's in it
What the parent survey covers
At the top: Thank you for being part of [Program name] this [season]! Please take five minutes to tell us how it went. You don't need to put your name on it.
About your child
- Program and session
- Child's age or grade (optional)
Ratings
Write a number from 1 to 5 for each: 1 = poor or strongly disagree, 5 = excellent or strongly agree.
- Overall experience
- Activities and what your child learned
- Staff were caring and paid attention to my child
- My child felt safe
- Communication from the program
- Drop-off and pickup
- Registration and payment
- Value for the cost
Your child's experience
Check all that apply. Because of this program, my child:
- Made new friends
- Tried something new
- Became more confident
- Was more active
- Learned a new skill
- Looked forward to coming
Your thoughts
- What did your child enjoy most?
- What should we do better?
- What would you like us to add next time?
Next time
Check any that are true.
- We plan to come back next [season or year]
- We'd recommend the program to a friend
- If you might not come back, why? (optional)
Optional
- You may share my comments, without my name, in reports and on your website
- Your name and phone or email, if you'd like us to follow up
Free to use and change, but not legal or medical advice. Check your state's licensing rules and your insurer's requirements, and have a lawyer review any consent or waiver language.
Tips
How to use it well
- Hand it out at pickup or send it in the last week, while the season is fresh, and give a deadline.
- Leave names optional. You'll get more honest answers.
- Average the ratings, count the checkboxes and pull a few quotes for your board and grant reports.
- When you open next season's sign-up, tell families one thing you changed because of their answers.
Rules on ratios, medication and reporting vary by state. See your state in our state-by-state rules for youth programs.
FAQ
Questions, answered
What questions should a parent survey ask?
An overall rating, a few specific ratings (staff, safety, activities, communication and value), what changed for their child, what to improve and whether they'll come back. Keep it to one page so more families finish it.
How do we get more families to fill out the survey?
Keep it short and give a clear deadline. Hand it out at pickup or send it in the last week. Send one reminder, and tell families how you used last year's answers.
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