Launch offer: Join by 31 January 2027 and BackPR is free forever. Create your organizationDetails
Changelog
What's new in BackPR
Every change to the BackPR app, newest first. Each entry says who it is for: your organization's team, families, or everyone.
Follow updates with the changelog feed.
November 2026
For organizationsFamilies
Two homes: notices, absences and the pickup code
The second household of a shared child now gets check-in and check-out notices, can report an absence and has its own pickup code. Its share of the bill can cover only that child instead of the whole family.
For organizationsTeam and approvals
Rename a custom role
You can rename a custom role and edit its description at any time, in Settings, Team. The people who hold it keep their access.
For everyoneSign-in and security
Fewer surprise sign-outs
Moving quickly from one page to another no longer signs you out by mistake.
For organizationsFamilies
A second household for shared custody
When a child lives in two homes, invite the other parent’s household from the family record. It gets its own account, sees the child’s schedule, gets reminders and messages, and pays only its own share.
For familiesFamilies
Share a child between two homes
If your child lives in two homes, the organization can link the other household. Each home has its own account, sees the schedule and reminders, and pays its own share. Your payment and contact details stay yours.
For organizationsTeam and approvals
Custom roles for your team
Create your own roles, choose exactly what each one can see and do, and assign them to team members. Find it in Settings, Team, under Advanced.
For organizationsTeam and approvals
Require a second approver for money actions
A new setting makes sure that refunds and other money actions are always approved by a second person, never by the one who asked.
For organizationsTeam and approvals
A clearer approvals inbox
The number in the menu updates as soon as a request is approved or denied, waiting payments name the family, and you are warned when you are about to approve your own request.
For organizationsGetting started
Nonprofit verification in four countries
Nonprofits in the United States, the United Kingdom, Canada and Italy can now be verified against their official registry.
For organizationsMessages and email
Daily sending limits that grow with you
A brand-new organization starts with a daily limit on the messages it can send. The limit rises once BackPR has verified your organization, which keeps everyone’s email out of the spam folder.
For organizationsMessages and email
A safety check when you publish
When you publish a page or send a message to many families, the links in it are checked automatically. If a link looks unsafe, you are told which one and how to fix it.
For organizationsPayments
Receipt (PDF) for any payment
Wherever your team sees a payment there is now a “Receipt (PDF)” button, ready to hand or email to the family.
For organizationsReports and data
Signed documents as PDFs, and printing works again
Signed waivers, membership agreements and statements now download as proper PDF files, and pages print cleanly again.
For familiesPayments
Download your receipts and signed waivers
Your receipts, your signed waivers and your membership agreement can now be downloaded as PDF files to keep or print.
For organizationsPrograms and registration
A double click never registers twice
Clicking twice when you register a family or record cash or a check no longer creates a second registration or a second payment. A child who is already enrolled in a session cannot be enrolled in it again.
For organizationsPrograms and registration
Price and deposit rules that catch typos
A price has a sensible upper limit, a deposit must be less than the price, and dates must be in order. Mistakes are caught before a family ever sees them.
For everyonePayments
Payment plans end before the program starts
The payments of a plan are now spread evenly up to the day before the program starts, so the last one is never due after the first day.
For familiesPayments
Your balance shows what is still to pay
If staff registered you and a payment is still waiting, your balance now shows it instead of saying everything is paid.
For everyoneLook and navigation
Dates in words and 12-hour times
Dates read “Thu, Nov 5, 2026” and times read “4:00 PM” everywhere, in English and in Spanish, following the language you chose.
For organizationsLook and navigation
The admin fits on a phone
Tables and the top bar stay inside a phone screen, so you can check a list or approve a request on the go.
For everyoneSign-in and security
Stronger protection behind the scenes
We tightened how the app keeps you signed in and how pages and downloads are protected. Nothing changes in how you use BackPR.
For organizationsLook and navigation
A calmer, faster admin
The admin has a quiet new design that shows more on each screen. Home lists what needs your attention today, and lists share the same filters and table everywhere.
For organizationsLook and navigation
Search everything with Ctrl+K
Press Ctrl+K (or ⌘K on a Mac) to find a family, a program, a payment or any page without touching the menu.
For organizationsLook and navigation
Jev fills in the form for you
Type what you want in the search box, for example “new family Garcia”, and Jev opens the right form already filled in. You check it and save.
For organizationsGetting started
Launch offer: free forever
Organizations that join BackPR by January 31, 2027 are never billed by BackPR, with every feature included.
For organizationsSign-in and security
Passkey sign-in for owners, admins and finance
Owners, admins and finance staff now sign in with a passkey: your fingerprint, your face or your device PIN. Signing in from a device we have not seen before asks for an extra check.
For organizationsSign-in and security
Connect an AI assistant, safely
An AI assistant can register and connect to your organization only after a person approves it. Anything about money or health asks you to confirm it’s you with your passkey first, and an owner can turn AI access off at any time.
For organizationsStudios and memberships
Recurring bookings
Give a client a standing reservation for the same class every week, or book a whole series of appointments at once.
For organizationsStudios and memberships
Substitutes and shift swaps
Instructors can ask for a substitute or swap a class, and a manager approves. The substitute is the one credited for the class on payroll.
For organizationsStudios and memberships
Membership agreements signed at sign-up
Add your membership terms once and members sign them on screen when they join. The signed copy stays on file.
For organizationsStudios and memberships
Clients pick their spot
Draw the layout of a room (bikes, mats, reformers) and let clients choose their spot when they book a class.
For organizationsStudios and memberships
Point of sale, stock and tips
Sell products at the front desk or in an online shop, keep track of stock, and accept tips on appointments.
For organizationsStudios and memberships
Pay rates and a payroll report
Set a pay rate and commissions for each staff member and see what each one earned in a payroll report.
For organizationsStudios and memberships
Leads, segments and retention
Follow each prospect from first contact to joining, message groups such as lapsed or at-risk clients, and see members, cancellations and visits on a retention report.
For organizationsStudios and memberships
Ask us: answers for families, day and night
Turn on “Ask us” and families can ask about classes, times, prices and policies on your public pages. Answers come only from what you published; it never sees an account or takes a payment.
For organizationsFront desk
Today at the front desk
One screen shows everything happening today: each class, who is here and how many spots are booked.
For organizationsFront desk
Adults check themselves in
Set the kiosk to “Studio self check-in” and adult clients check themselves in with their phone and PIN.
For organizationsPrograms and registration
Archive and restore
Archive programs, families, message templates, discounts, locations and waivers you no longer use to keep your lists tidy. Nothing is lost and you can restore any of them.
For organizationsGetting started
Your organization’s time zone
Set one time zone for the organization, used for today, reminders and every location without its own. Type a city to find it.
For organizationsLook and navigation
Error messages that say what to fix
When something cannot be saved, the form points at the field and says what to change. Phone numbers are checked the same way everywhere.
For organizationsReports and data
Import your roster from Excel
Upload an Excel or CSV file from your old system, match the columns, preview the result and place children straight into their classes.
For organizationsReports and data
Export everything
The owner’s full export now includes every record your organization keeps in BackPR. Your data is always yours to take.
For organizationsReports and data
Payroll export
Download hours per staff member and pay code as a spreadsheet, in a general layout or one ready for ADP.
For organizationsReports and data
Funders and a compliance report
Track vouchers, public funding and scholarships per program or per child, with attendance for each funder. A compliance report shows whether records, waivers, staff credentials and ratios are in order.
For organizationsPrograms and registration
Forms with a signature and a file upload
Your custom registration forms can now ask families to sign and to upload a file, such as a doctor’s note.
For organizationsMessages and email
Choose the words your families read
A new Wording page under Settings, Messaging lets you edit the texts families see, in English and Spanish.
For organizationsMessages and email
Emails that arrive and get answered
Emails carry a cleaner logo, replies go to the right person, the sign-in code is in the subject line, and the sign-in page reminds people to check their spam folder.
For organizationsMessages and email
Program updates reach every enrolled family
An update about a program goes to every family enrolled in it. Promotions go only to families who agreed to receive them and always include an unsubscribe link.
For familiesLook and navigation
A warmer, simpler family account
Your account has a friendlier look with a new, easy-to-read typeface, bigger buttons and five tabs. Home shows what you owe, what is coming up and what still needs doing.
For familiesPrograms and registration
Only programs you can really book
Programs the organization is still preparing no longer appear in your list. What you see is open, or says clearly that no session is open.
For familiesPrograms and registration
Search works with or without accents
Typing “natacion” finds “Natación”. You no longer need the exact accents to find a program.
For familiesPrograms and registration
Your filters stay in the link
The filters you choose in the program list are kept in the page address, so you can go back, refresh or share the link and see the same list.
For familiesLook and navigation
Clear “not found” pages
An old or mistyped link now shows a clear page that says what happened and where to go next.
For familiesLook and navigation
Friendlier Spanish
The Spanish version now speaks to you informally (tú) from start to finish, with the same word for the same thing on every page.
For familiesSign-in and security
Ask to delete your account
From your account page you can ask the organization to delete your account and what it keeps about your family. They keep only what the law requires.
For organizationsGetting started
Create your organization yourself
Anyone can now sign up with just an email address and start setting up programs right away, with no call and no waiting.
For organizationsGetting started
Agreements signed on screen
The first time you open your organization you read and sign the terms and policies on screen. A signed copy stays on record, with nothing to print or mail.
For organizationsPayments
Take payments with your own Stripe account
Connect your own Stripe account by adding its key in Settings. Online payments switch on as soon as BackPR has activated it.
For organizationsGetting started
Explore with sample data
Switch from Live to Explore to try every feature on a copy of your organization filled with sample families and programs. Nothing you do there touches your real data.
For organizationsPrograms and registration
Make-up classes
A missed class can earn a make-up credit under your policy. Families use the credit to book an open spot in another class, and you see it all in one report.
For organizationsPrograms and registration
More ways to set up a class
A class can meet at a different time or room on each weekday, open and close enrollment on dates you choose, and offer a resident price.
For organizationsPrograms and registration
Rentals and equipment
Lend or rent instruments, uniforms or keys, see who holds what, and get a list of what is overdue.
For everyoneFront desk
A notice when a child is checked in or out
Parents can be told the moment their child is checked in or checked out. Each parent chooses whether to get these notices.
For organizationsMessages and email
Attachments, and messages by bus route
Messages to families can carry attachments, and you can write to just the families of one bus route or one stop.
For organizationsMessages and email
Edit your confirmation and receipt emails
Change the subject and opening lines of your waitlist, confirmation and receipt emails, for the whole organization or for one program, in English and Spanish.
For organizationsPayments
A simpler way to create an invoice
Pick a family, add lines with a quantity and a price, set a due date, preview it, then create it or create and email it in one step.
For organizationsPayments
Clearer refunds and payouts
The refund window names the family and the amount and says who keeps the processing fee. A payout opens into the payments and refunds inside it.
For organizationsPayments
Promo codes with clear limits
Choose what a promo code applies to and, for memberships, how long the discount lasts.
For organizationsLook and navigation
Your brand only
One switch in Settings, Branding takes the BackPR mark off your public pages, your website widgets and your emails.
For organizationsGetting started
Send us ideas, and a Help page
Tell our team what would make your day easier and vote on ideas from other organizations. The new Help page gathers guides for your team and lets you choose the contact your families see.
For organizationsReports and data
Revenue by ledger code
A new report totals your revenue by ledger code, ready for your bookkeeper.
For organizationsSign-in and security
Extra safeguards around money
Raising an approval limit now needs a second person, there is a daily cap on refunds made without approval, and only approvers and the person who asked can read a request.
For familiesPayments
See the exact amount before you pay
Checkout shows every fee and the exact total, and the pay button says the amount. You can pay with your saved card or remove it at any time.
For everyonePayments
Autopay is never a surprise
Families get a notice a few days before an automatic payment, and a clear “Fix payment” step if a card does not go through.
For familiesFamilies
A Help page with a person to reach
The new Help page shows how to reach your organization by email or phone, so you can always talk to a person. ---
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