Amilia SmartRec pricing
Amilia SmartRec pricing, explained
Amilia charges a monthly subscription for SmartRec (Standard $99/month, Advanced $499/month, or a custom plan), plus a 1% service fee on each new invoice item. Amilia also processes card payments. Implementation is a separate one-time fee. Amilia's contract sets a 24-month initial term by default.
From Amilia SmartRec's own pricing page, terms and help center, checked October 11, 2026. BackPR makes competing software, so we only quote what Amilia SmartRec publishes, and every source is listed below. Prices change, so confirm them with Amilia SmartRec.
Plans
Amilia SmartRec's plans
| Plan | Price | What's included |
|---|---|---|
| Standard | $99/month | All SmartRec core features, 1 online store, up to 10 facilities, up to 5,000 active accounts (accounts invoiced in the last two years), email and chat support. Premium add-ons cost extra. |
| Advanced | $499/month | All core features, 2 premium add-ons of your choice, up to 3 online stores, up to 20 facilities, up to 10,000 active accounts, 50+ pre-built reports, live phone and chat support. |
| Custom | Contact sales. Fixed or growth-based pricing. | For YMCAs, JCCs and parks and recreation departments: unlimited stores, facilities and active accounts, advanced analytics, priority support and a strategic account manager. |
Usage
Fees that grow with use
| Fee | Amount |
|---|---|
| Service fee | 1% of every new invoice item on Standard and Advanced (custom rates on Custom). Capped at $10 per rental contract, booking with an invoice, or donation. Not reduced by manual rebates or credits, and not refunded for canceled registrations. |
Payments
Card and bank processing
Processed by Amilia (Amilia Payments, or Paysafe for some accounts). Card fees: 2.85% + $0.30 on Standard, 2.75% + $0.30 on Advanced, custom on Custom. eCheck: 1% + $0.50. Processing fees aren't reimbursed when a payment is refunded, and each refund carries its own per-transaction fee (for example $0.30 for cards and $0.50 for eChecks). Chargeback and ACH return fees are charged to the organization (amounts not published).
Add-ons
Sold separately
| Add-on | Price |
|---|---|
| Premium add-ons: SmartRec Analytics, Community Segments, SmartText (texting, powered by Pidj), Unlimited API access | Priced on demand on Standard (not published); 2 included on Advanced |
| Training, third-party apps and integrated payment terminals | Billed on the monthly Amilia invoice (prices not published) |
Terms
Setup, contract and nonprofit terms
- Setup and onboarding
- Implementation and onboarding starting at $899 (Standard) or $2,999 (Advanced); custom on Custom. Packages include at least 1 hour of one-on-one training. Data migration is priced by data volume through Amilia's Professional Services (not published). Change-management support, such as project management, migration help and training seminars, costs extra.
- Contract and cancellation
- Amilia's Master Service Agreement (updated January 5, 2026) sets a 24-month initial term unless your service schedule says otherwise, then automatic 1-year renewals that can be canceled with 90 days' notice. Ending a subscription period early costs 100% of the remaining fees, using estimated service fees where they vary. Amilia can raise fees before each renewal with 90 days' notice. Invoices are monthly and due in 30 days; late payments can accrue 1.25% a month. Fees aren't refunded on termination. Amilia deletes the account 60 days after termination; to retrieve your data in that window, you pay all amounts owed plus a separate data retrieval charge.
- Nonprofit offer
- Amilia's pricing page says it offers preferred rates for nonprofits. The rates aren't published.
- Fees families pay
- Amilia's published fees are billed to the organization. The organization can add its own service fee to invoices (a dollar amount, a percentage or both) with Amilia's free Service Fee app, and can add card surcharges where the law allows.
What Amilia SmartRec doesn't publish
- Nonprofit rates
- Prices of premium add-ons on Standard
- Data migration pricing
- Chargeback and ACH return fees
- Custom plan pricing
- The currency of the listed prices (the page shows $ with no currency label)
Example
What a year could cost
A nonprofit camp on the Standard plan with 2 admins and 300 registrations a year at $250 each, each paid in one card payment. First year of the contract.
- Standard plan: $99 × 12 months
- $1,188
- Service fee: 1% of $75,000 invoiced
- $750
- Card fees: 300 × (2.85% of $250 + $0.30)
- $2,227.50
- Implementation and onboarding (one time, starting price)
- $899
$2,837 in the first year, plus $2,227.50 in card fees
Illustration using only the published prices above; your quote may differ. Amilia's nonprofit rates aren't published. The default contract term is 24 months.
For comparison
What BackPR costs
BackPR is free for nonprofits: no subscription and no BackPR fees. Payments run on Stripe at Stripe's standard rates, and you can absorb the fee or pass it on. BackPR never adds its own fee to what families pay. Other organizations get pricing by quote. No long-term contract: cancel anytime, with no exit fees. Onboarding, data import and data export are free.
Sources
Where these Amilia SmartRec facts come from
- Amilia pricing
- Amilia master service agreement
- Amilia help: how Amilia bills your organization
- Amilia help: Service Fee app
- Amilia help: Freemium FAQ
- Amilia free trial
Checked October 11, 2026. Amilia SmartRec is a trademark of its owner. BackPR is not affiliated with or endorsed by Amilia SmartRec.
FAQ
Questions, answered
Does Amilia have a free plan?
No. Plans start at $99 a month (Standard). Amilia offers a 30-day free trial with no credit card. Free "Freemium" accounts are only for clubs in a federation, and they can't take online registrations or payments.
Does Amilia charge per registration?
Amilia charges a 1% service fee on every new invoice item, capped at $10 for rental contracts, bookings with an invoice and donations. Card fees are added on top: 2.85% + $0.30 on Standard or 2.75% + $0.30 on Advanced.
Can we cancel Amilia anytime?
Amilia's agreement sets a 24-month initial term by default, then 1-year automatic renewals that need 90 days' notice to cancel. Ending a term early costs 100% of the remaining fees.
More pricing explained
Open registration
with BackPR
Free for nonprofits. No long-term contract. We set you up and import your data at no cost.