EOAC New Road Head Start/Early Head Start

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from October 25, 2022 to June 10, 2026, newest first: 35 visits and 27 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. June 10, 2026 · Inspection · No citations

2. May 26, 2026 · Inspection · 1 citation

   • 746.3415(13) - Employee Handwashing After Removing Gloves

     Risk level: Medium High · Correct-by date in the state file: May 26, 2026 · Correction verified: June 10, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     During the inspection, a caregiver stated that they only change gloves between diaper changes rather than washing hands.

3. May 14, 2026 · Investigation (the program reported it to the state) · No citations

4. May 12, 2026 · Investigation · No citations

5. May 7, 2026 · Inspection · No citations

6. May 6, 2026 · Investigation (the program reported it to the state) · 1 citation

   • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

     Risk level: High · Correct-by date in the state file: June 3, 2026 · Correction verified: June 10, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     During the investigation, it was found that a caregiver grabbed a child by the arm, lifted and carried the child by the arm, grabbed another child by the arm, and pushed the second child to the ground.

7. March 3, 2026 · Inspection · 4 citations

   • 746.603(a) - Children's Records Maintained

     Risk level: Medium · Correct-by date in the state file: April 30, 2026 · Correction verified: June 1, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Out of eight children's files reviewed, one was missing an updated shot record, two were missing health statements, and one was missing parental consent to emergency medical treatment.

   • 746.2206(1) - Written Activity Plan - Outdoor Play Opportunities

     Risk level: Medium · Correct-by date in the state file: March 10, 2026 · Correction verified: March 3, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     One class did not have a second outdoor opportunity on their lesson plan, and one class only had 55 minutes of outside time scheduled on their lesson plan.

   • 746.901 - Required Personnel Records

     Risk level: Medium · Correct-by date in the state file: March 18, 2026 · Correction verified: March 16, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     One staff member was missing an employment affidavit and copy of photo ID, and another caregiver was missing statements that they received the center and personnel policies and attended orientation with an overview on abuse and neglect.

   • 746.3701(1) - Safety - Electrical Outlets Covered

     Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Two of the classrooms had an uncovered outlet. This was corrected during the inspection when outlet covers were placed in the outlets.

8. November 24, 2025 · Assessment · 1 citation

   • 746.2427(a) - AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant

     Risk level: High · Correct-by date in the state file: December 5, 2025 · Correction verified: December 1, 2025 · Inspector gave guidance (technical assistance): Yes

     The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

9. November 18, 2025 · Inspection · No citations

10. November 7, 2025 · Inspection · 1 citation

    • 746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age

      Risk level: Medium High · Correct-by date in the state file: November 7, 2025 · Correction verified: November 18, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three classes were combined outside with the youngest child being fourteen months old and the oldest being thirty-five months. This was corrected during the inspection when the infant class was brought inside until the other two classes were done on the playground.

11. November 3, 2025 · Inspection · 2 citations

    • 746.2427(a) - AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant

      Risk level: High · Correct-by date in the state file: November 10, 2025 · Correction verified: November 24, 2025 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.2424 - Infants sleep in Designated Crib, Cot, Bed, or Mat

      Risk level: High · Correct-by date in the state file: November 3, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three infants were observed sleeping on boppy pillows and elevating pillows on the floor. This was corrected during the inspection when the infants were moved to their cribs.

12. October 31, 2025 · Investigation · 1 citation

    • 746.1205(a)(5) - Responsibilities of Caregivers - Intervene to ensure each child's safety

      Risk level: High · Correct-by date in the state file: November 14, 2025 · Correction verified: November 18, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, there was sufficient evidence found to determine that caregivers were aware that children were climbing on shelves but did not intervene, which resulted in a child getting injured.

13. May 29, 2025 · Inspection · No citations

14. May 1, 2025 · Inspection · No citations

15. April 30, 2025 · Investigation (the program reported it to the state) · 2 citations

    • 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      Risk level: High · Correct-by date in the state file: May 28, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, there was sufficient evidence found to determine that the parent was not notified as soon as possible after a child was left alone in their classroom.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: May 28, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, there was sufficient evidence found to determine that a child was left alone in their classroom for approximately two minutes during a fire drill.

16. December 2, 2024 · Inspection · No citations

17. August 15, 2024 · Inspection · No citations

18. June 27, 2024 · Inspection · No citations

19. June 11, 2024 · Inspection · No citations

20. June 7, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: June 24, 2024 · Correction verified: June 27, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, sufficient evidence was found to determine that a child was left alone in a classroom for approximately fifteen seconds.

21. April 17, 2024 · Inspection · No citations

22. April 11, 2024 · Investigation (the program reported it to the state) · No citations

23. April 5, 2024 · Inspection · 1 citation

    • 746.2431(4) - Infant Daily Report - Infant's Mood

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

24. December 5, 2023 · Inspection · 2 citations

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Out of the ten staff files reviewed, two were missing required training in the following topics: building and physical premises safety, handling hazardous materials, and emergency preparedness. This was corrected at inspection as the evaluation period had already ended, and the caregivers had obtained this training for the next evaluation period.

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: January 10, 2024 · Correction verified: January 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Out of ten staff files reviewed, one's first aid and CPR certification had expired and one did not have first aid and CPR certification.

25. October 3, 2023 · Inspection · No citations

26. September 28, 2023 · Inspection · 1 citation

    • 746.2805(9) - Prohibited Punishments - Withholding Active Play

      Risk level: High · Correct-by date in the state file: September 28, 2023 · Correction verified: October 3, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was heard telling a child, "If you don't listen, you will not go outside."

27. September 26, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: September 28, 2023 · Correction verified: October 3, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An 8 month old infant was left in their classroom for 1 minute and 14 seconds during a fire drill.

28. September 19, 2023 · Inspection · 2 citations

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: September 19, 2023 · Correction verified: September 28, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There were 6 infants (12-14 months) observed in their classroom with one caregiver. Another caregiver was sent to the classroom to bring the ratio into compliance.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: September 26, 2023 · Correction verified: September 28, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There were 2 infants in care that did not have updated infant feeding instructions on file.

29. September 8, 2023 · Inspection · 3 citations

    • 746.3417(4) - Children Handwashing After Outdoor Activities

      Risk level: Medium High · Correct-by date in the state file: September 8, 2023 · Correction verified: September 19, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection it was observed that a pre k class came inside, after playing outside, and did not wash their hands before they sat at their tables and began playing in centers.

    • 746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training

      Risk level: Medium High · Correct-by date in the state file: September 29, 2023 · Correction verified: September 19, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation inspection it was found that the two caregivers who's files were reviewed did not have any documented training hours available for review.

    • 746.2427 - AP Infants Sleep on Backs or Must Have Completed and Signed Sleep Exception Form for the Infant

      Risk level: High · Correct-by date in the state file: September 8, 2023 · Correction verified: September 19, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation inspection it was observed that a 3 month old infant was placed on their stomach to sleep.

30. September 6, 2023 · Investigation (the program reported it to the state) · 2 citations

    • 746.1205(a)(5) - Responsibilities of Caregivers - Intervene to ensure each child's safety

      Risk level: High · Correct-by date in the state file: September 8, 2023 · Correction verified: September 19, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An incident occurred between two children in care where the two children began to fight and hit one another. One of the children was hit with a metal bell before a caregiver intervened to stop the children from fighting. One of the children required stitches due to this incident.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: September 8, 2023 · Correction verified: September 19, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation inspection it was found that both caregivers left the classroom after an incident between two children had occurred, leaving the classroom of children without a caregiver for a few seconds.

31. March 2, 2023 · Inspection · 1 citation

    • 746.3407(1) - Toys and Equipment to be Sanitized Set Aside

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Observed the same toy being place in mouth by different children multiple times without being set aside to sanitize. Toys were placed back in toy bin with clean toys. This was corrected by the toys being taken out and set aside to be sanitized.

32. January 19, 2023 · Inspection · No citations

33. December 16, 2022 · Inspection · No citations

34. December 12, 2022 · Inspection · No citations

35. October 25, 2022 · Inspection · No citations

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.