Find a program / Texas / Universal City / Trusting Hands Learning Center #2
Childcare center · Universal City, TX
Trusting Hands Learning Center #2
A licensed child care center in Universal City, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2001 PAT BOOKER RD, Universal City, TX 78148
County: Bexar County
Phone: (210) 265-5870
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 64 children
State ID (HHSC operation number): 1789362
Permit: Full Permit, issued June 26, 2024
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1789362 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 11 inspections
- 1 assessment
- 25 citations from these visits (risk level: High 3, Medium High 15, Medium 6, Medium Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 21, 2023 to July 7, 2026, newest first: 12 visits and 25 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
July 7, 2026 · Assessment · 1 citation
745.247 - Franchise Tax Delinquent
Risk level: High · Correct-by date in the state file: September 11, 2026 · Correction verified: September 8, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
July 1, 2026 · Inspection · 3 citations
745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check
Risk level: High · Correct-by date in the state file: July 1, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two staff member who did not have a valid background check was present at the operation. One caregiver was the primary caregiver in a classroom. The second caregiver was the kitchen staff. An administrative penalty will be recommended as a result of this citation, per HRC ?42.078.
746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Risk level: Medium · Correct-by date in the state file: July 2, 2026 · Correction verified: July 7, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26, 7.1.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: July 3, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
June 18, 2026 · Inspection · 4 citations
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Risk level: Medium High · Correct-by date in the state file: June 18, 2026 · Correction verified: June 19, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three infants were using highchairs that did not have straps in them.
746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Risk level: Medium · Correct-by date in the state file: July 2, 2026 · Correction verified: July 1, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Re-cited: direcotor has not completed 4 hours in leadership/Management training. 6.3.26:When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
Risk level: Medium High · Correct-by date in the state file: June 18, 2026 · Correction verified: July 1, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were 14 children in one classroom. The ages were the youngest 7 months,12 months, 14, months, 22 months, 2, 2,2, 3, 3, 3, 5, 5, 5, and the oldest was 8 years old.
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: June 29, 2026 · Correction verified: July 1, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
June 3, 2026 · Inspection · 7 citations
746.1311(f)(1) - Director Annual Training - Less than 5 years experience
Risk level: Medium · Correct-by date in the state file: June 12, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
When reviewing the director's annual training, there were two out of six hours completed in leadership/management.
746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Risk level: Medium High · Correct-by date in the state file: June 10, 2026 · Correction verified: June 9, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of three employees did not have a first aid certificate completed and available to review.
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: June 12, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.5401 - Requirement of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: June 12, 2026 · Correction verified: June 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last gas inspection was completed on December 15, 2023.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: June 12, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Outside on the playground, there are overgrown trees along the fence. Weeds grow throughout the entire playground.
746.301(2) - Notification of Change in Space
Risk level: Medium · Correct-by date in the state file: June 3, 2026 · Correction verified: June 18, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The infant room has been relocated, and infants are occupying the new space.
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: June 10, 2026 · Correction verified: June 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The health inspection was last completed on May 5, 2025.
July 14, 2025 · Inspection · No citations
June 24, 2025 · Inspection · 5 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: July 7, 2025 · Correction verified: June 26, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Annual fire inspection was not available for review. Last fire inspection was completed on 6/12/2024.
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Risk level: Medium Low · Correct-by date in the state file: June 27, 2025 · Correction verified: July 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the five staff files reviewed were missing a notarized affidavit for review.
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Risk level: Medium High · Correct-by date in the state file: July 3, 2025 · Correction verified: July 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Loose fill at the base of the side did not reach the required depth of 6 inches.
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: June 27, 2025 · Correction verified: July 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Five out of the Eight children files reviewed, Have an emergency contact person's who should not be the parent.
746.2707(3) - Activities for School-age - Provides Thinking Skills and Sensory Development
Risk level: Medium · Correct-by date in the state file: July 4, 2025 · Correction verified: July 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In the school-age classroom, a wide variety of toys that meet age-appropriate expectations was observed.
December 4, 2024 · Inspection · 2 citations
746.301(2) - Notification of Change in Space
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation moved the infant classroom to another classroom to provide additional space. The operation did not notify licensing of the move. Note: This was corrected at inspection when director notified licensing of the room changes.
746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Child was sitting in highchair feeding self with safety straps unfastened. Note: This was corrected at inspection when caregiver removed child from highchair.
June 3, 2024 · Inspection · 2 citations
746.5307(a) - Inspect Fire Extinguishers Monthly
Risk level: Medium High · Correct-by date in the state file: June 6, 2024 · Correction verified: June 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Monthly fire extinguisher checks were not completed. The last check was completed on 7/2023.
746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
Risk level: Medium High · Correct-by date in the state file: June 6, 2024 · Correction verified: June 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Monthly carbon monoxide detector tests were not documented when completed. The last carbon monoxide test was last documented on 1/22/2024.
April 4, 2024 · Inspection · No citations
March 19, 2024 · Inspection · No citations
March 5, 2024 · Inspection · 1 citation
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: March 19, 2024 · Correction verified: March 19, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Part of the wooden fence surrounding the outdoor play area was leaning forward into the outdoor play area.
December 21, 2023 · Inspection · No citations
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More programs in Universal City · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.