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School-age program · Trophy Club, TX
AlphaBEST @ Lakeview - Northwest
A licensed child care center in Trophy Club, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center (school-age program)
Address: 100 VILLAGE TRL, Trophy Club, TX 76262
County: Denton County
Phone: (469) 500-1631
Licensed to serve: Pre-Kindergarten, School
Licensed capacity: 102 children
State ID (HHSC operation number): 1657576
Permit: Full Permit, issued January 31, 2018
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1657576 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 6 inspections
- 1 investigation
- 5 assessments
- 22 citations from these visits (risk level: High 3, Medium High 14, Medium 5)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from August 23, 2022 to April 27, 2026, newest first: 18 visits and 31 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
April 27, 2026 · Inspection · No citations
April 23, 2026 · Investigation (the program reported it to the state) · 1 citation
744.2105(3) - Prohibited Punishments - Grabbing or pulling
Risk level: High · Correct-by date in the state file: May 21, 2026 · Correction verified: June 5, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
According to the information collected throughout the investigation, it was concluded that a caregiver grabbed a child by their wrist, rather than verbally redirecting the child.
January 21, 2026 · Inspection · 4 citations
744.1301(a)(2)(A) - Training Requirements for Employees - Pre-Service
Risk level: Medium High · Correct-by date in the state file: February 17, 2026 · Correction verified: February 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two caregivers do not have pre-service training on file.
744.1301(a)(5)(A) - Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
Risk level: Medium High · Correct-by date in the state file: February 17, 2026 · Correction verified: February 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One caregiver does not have annual training documentation.
744.801(7) - Required Records Maintained and Made Available - Playground Maintenance Records
Risk level: Medium · Correct-by date in the state file: January 30, 2026 · Correction verified: February 9, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation has not conducted a monthly playground check since October 2025.
744.401(9) - Posting-Requirements -Food Allergy Emergency Plan
Risk level: Medium High · Correct-by date in the state file: January 30, 2026 · Correction verified: February 9, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation has three children with allergies and no allergies listed/posted.
January 9, 2026 · Assessment · 1 citation
744.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: January 19, 2026 · Correction verified: January 27, 2026 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
December 11, 2025 · Assessment · 1 citation
744.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: December 11, 2025 · Correction verified: January 9, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
November 7, 2025 · Assessment · 1 citation
744.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: November 7, 2025 · Correction verified: December 11, 2025 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 7, 2025 · Assessment · 1 citation
744.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: October 7, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
April 25, 2025 · Assessment · 3 citations
744.1301(a)(2)(A) - Training Requirements for Employees - Pre-Service
Risk level: Medium High · Correct-by date in the state file: May 16, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the information reviewed during the inspection a caregiver does not have previous experience and has no pre-service training.
744.1301(a)(5)(A) - Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
Risk level: Medium High · Correct-by date in the state file: May 16, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the documentation reviewed during the inspection multiple caregivers have not completed their annual training.
744.601(a) - Provide Access to Children's Records - During Hours of Operation
Risk level: Medium · Correct-by date in the state file: May 16, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation does not have access to children's files for the 2024-2025 school year.
February 20, 2025 · Inspection · 4 citations
744.1315(b) - Each caregiver, operation director, program director, and site director Pediatric CPR
Risk level: Medium High · Correct-by date in the state file: March 6, 2025 · Correction verified: March 26, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One caregiver does not have CPR/First Aid on file and two caregivers CPR/First Aid is expired.
744.1301(a)(2)(A) - Training Requirements for Employees - Pre-Service
Risk level: Medium High · Correct-by date in the state file: March 27, 2025 · Correction verified: April 25, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information reviewed during the inspection a caregiver does not have previous experience and has no pre-service training.
744.1301(a)(5)(A) - Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors
Risk level: Medium High · Correct-by date in the state file: March 20, 2025 · Correction verified: April 25, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the documentation reviewed during the inspection multiple caregivers have not completed their annual training.
744.601(a) - Provide Access to Children's Records - During Hours of Operation
Risk level: Medium · Correct-by date in the state file: March 6, 2025 · Correction verified: April 25, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation does not have access to children's files for the 2024-2025 school year.
February 6, 2025 · Inspection · 3 citations
744.1205(a)(2) - Responsibilities of Caregivers - Know how many children responsible for
Risk level: High · Correct-by date in the state file: February 6, 2025 · Correction verified: February 20, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two caregivers did not know the number of children they were caring for.
744.601(a) - Provide Access to Children's Records - During Hours of Operation
Risk level: Medium · Correct-by date in the state file: February 6, 2025 · Correction verified: February 20, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation does not have access to children's files for the 2024-2025 school year.
744.909 - Access to Personnel Records
Risk level: Medium · Correct-by date in the state file: February 6, 2025 · Correction verified: February 20, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation does not have access to personnel records and training.
April 24, 2024 · Inspection · No citations
April 17, 2024 · Inspection · 3 citations
744.401(9) - Posting-Requirements -Food Allergy Emergency Plan
Risk level: Medium High · Correct-by date in the state file: May 1, 2024 · Correction verified: May 2, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation does not have a food allergies list posted or in licensing binder.
744.605(16) - Required Admission Information-Food Allergy Emergency Plan
Risk level: Medium High · Correct-by date in the state file: May 16, 2024 · Correction verified: June 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One child's food allergy plan was not signed by a doctor and three children did not have a food allergy emergency plan on file.
745.8311(b) - Waiver/Variance - Comply w/ each condition while in effect
Risk level: High · Correct-by date in the state file: April 17, 2024 · Correction verified: May 2, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information viewed during inspection and information gathered inspection, it determined that the program director and site director are not following the conditions of the waiver/variance that was granted to the operation in January of 2024.
May 24, 2023 · Inspection · No citations
May 15, 2023 · Inspection · 2 citations
744.601(a) - Provide Access to Children's Records - During Hours of Operation
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The site director did not have immediate access to the children's admission information during my visit. The program director called the site director and walked him through how to access the information through the drive.
744.1601 - Child/ Caregiver Ratio
Risk level: Medium High · Correct-by date in the state file: May 15, 2023 · Correction verified: May 24, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
I observed 43 children at the operation with 3 caregivers. This exceeds the 35 children maximum group size with 2 or more caregivers by 8 children.
February 14, 2023 · Inspection · No citations
January 30, 2023 · Assessment · 1 citation
744.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: February 6, 2023 · Correction verified: February 1, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The director designated at the operation on 12/1/2021 is not qualified as they only have 6.5 hours of training.
January 26, 2023 · Assessment · 1 citation
744.303(4) - Report Change in Director
Risk level: Medium High · Correct-by date in the state file: January 26, 2023 · Correction verified: January 26, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The old site director was no longer employed as a site director for this operation as of November 30, 2022. A new site director was hired by December 1, 2022. Licensing was not notified of either change within 5 days as required.
August 23, 2022 · Inspection · 5 citations
744.2655(b)(1) - Administering Medication - Original Container with Child's Name, Date
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 medications are missing the date the medication was brought to the operation. 1 medication was missing the childs full name.
744.1309(d) - Documented Annual Training-Required Topics in Health and Safety
Risk level: Medium · Correct-by date in the state file: August 30, 2022 · Correction verified: September 14, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 caregivers are missing all or some trainings in the required health and safety topics
744.605(16) - Required Admission Information-Food Allergy Emergency Plan
Risk level: Medium High · Correct-by date in the state file: August 26, 2022 · Correction verified: August 26, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
1 child had an inidcated allergy without a completed food allergy emergency plan.
744.605(6) - Required Admission Information-Emergency Contact
Risk level: Medium High · Correct-by date in the state file: August 26, 2022 · Correction verified: August 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
10 of 10 childrens files I reviewed are missing addresses for emergency contacts.
744.603(a)(3) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: August 26, 2022 · Correction verified: August 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
10 of 10 childrens records are missing vaccination records. There is also not a statement saying the records are on file with the school.
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More programs in Trophy Club · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.