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Childcare center · The Colony, TX

Cadence Academy, The Colony

A licensed child care center in The Colony, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 5740 N COLONY BLVD, The Colony, TX 75056

County: Denton County

Phone: (972) 625-9867

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 140 children

State ID (HHSC operation number): 530356

Permit: Full Permit, issued May 16, 1997

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 530356 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 19 inspections
  • 11 investigations
  • 30 citations from these visits (risk level: High 15, Medium High 8, Medium 7)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from March 22, 2022 to October 28, 2026, newest first: 34 visits and 30 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 28, 2026 · Inspection · Findings pending

  2. October 16, 2026 · Inspection · No citations

  3. October 13, 2026 · Investigation (the program reported it to the state) · Findings pending

  4. September 23, 2026 · Inspection · No citations

  5. September 21, 2026 · Investigation · 2 citations

    • 746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

      Risk level: High · Correct-by date in the state file: October 19, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, it was determined that a caregiver allowed an infant to remain in a bouncer after falling asleep.

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: October 19, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, it was determined that the operation was aware that a caregiver needed to leave by a certain time and did not make provisions in a timely manner. This resulted in a caregiver leaving an Infant classroom out of ratio.

  6. August 27, 2026 · Inspection · 1 citation

    • 746.2401(3) - Basic Requirements for Infants - Holding and Comforting

      Risk level: Medium High · Correct-by date in the state file: August 27, 2026 · Correction verified: September 22, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, an infant caregiver was observed watching a child be hit by another child multiple times and did not get up to stop the incidents or comfort the crying infant.

  7. July 28, 2026 · Inspection · No citations

  8. July 24, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 27, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the investigation and video footage reviewed, a child walked out of the gate from the playground area and was found outside on top of a vehicle in the parking lot.

  9. July 23, 2026 · Inspection · No citations

  10. July 2, 2026 · Inspection · No citations

  11. July 1, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: July 22, 2026 · Correction verified: July 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on video footage viewed and information gathered during the investigation, two children exited the school-age classrooms unsupervised. One child made it to the foyer area, and a three-year-old made it to the outer front door of the operation. Based on information gathered, caregivers were aware that the three-year-old child was still in care.

  12. June 4, 2026 · Inspection · 1 citation

    • 746.1507(1) - Determining Child/Caregiver Ratios - Basis

      Risk level: Medium · Correct-by date in the state file: June 4, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The Pre-K and School age classrooms were observed to be out of ratio during the inspection.

  13. June 1, 2026 · Investigation · 6 citations

    • 746.3607(2) - Critical Injury - Give First Aid or CPR

      Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, a child was injured while on the playground, and caregivers did not assess the child for injuries.

    • 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      Risk level: Medium High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Based on the information gathered, the operation failed to report that a child broke their arm while in care at the operation and required medical attention.

    • 746.1003(1) - Director Responsibilities - Operate in Compliance

      Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on a preponderance of information gathered during the investigation, the director failed to ensure the operation complied with required reporting, documentation, supervision, and emergency preparedness practices. The director was aware of multiple incidents involving children leaving the operation without supervision, a child sustaining an injury requiring medical attention, and ongoing safety concerns within the building; however, no incident or injury reports were completed or available for review. The director also failed to ensure fire drills were conducted, as they are documented.

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, it was determined that children have been allowed into the kitchen. The kitchen is an unlicensed space and has multiple hazards present.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. During two separate incidents, children left the building without staff awareness or supervision.

    • 746.707 - Incident/Illness Report Form Shared with Parent

      Risk level: Medium · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, the director was asked to provide incident and injury reports for multiple events, including two children leaving the operation unsupervised and a child sustaining a broken arm. The director stated that no reports were completed or available.

  14. May 20, 2026 · Inspection · 1 citation

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregivers with four groups did not know the number children they were responsible for during inspection.

  15. May 18, 2026 · Investigation · 6 citations

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, it is determined that a caregiver did not use good judgment when chasing children around on the playground with a decomposed rat.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered through the course of this investigation, it is determined that the director did not report to childcare regulations as outlined in the standards.

    • 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk

      Risk level: Medium · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of this investigation, it was determined that the operation did not complete an incident report regarding the incident between a caregiver and student in care, resulting in the child being left without supervision.

    • 746.2805(6) - Prohibited Punishments - Using Harsh, Abusive or Profane Language

      Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during this investigation, it is determined that a caregiver has subjected children in care to inappropriate language while in care

    • 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered through the course of the investigation, it is determined that a caregiver was yelling at children while in care.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the course of the investigation, it was determined that a child was left unattended while in care.

  16. May 5, 2026 · Inspection · 2 citations

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: May 19, 2026 · Correction verified: May 20, 2026 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child did not have a FARE form on file at the operation and One child did not have a physician signature on the FARE form at the operation.

    • 746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

      Risk level: Medium High · Correct-by date in the state file: May 11, 2026 · Correction verified: May 20, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation does not have a carbon monoxide detector installed at the operation.

  17. September 22, 2025 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: September 22, 2025 · Correction verified: October 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation allowed a caregiver to have access to children without obtaining the results of the background check. The caregiver was sent home.

  18. September 19, 2025 · Investigation · 1 citation

    • 746.3501(1) - Diaper Changing Steps- Prompt

      Risk level: Medium High · Correct-by date in the state file: October 17, 2025 · Correction verified: November 14, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was determined that a child's diaper was not changed in a timely manner.

  19. August 15, 2025 · Inspection · No citations

  20. June 17, 2025 · Inspection · 5 citations

    • 746.605(12) - Required Admission Information - Special Needs Statement

      Risk level: Medium High · Correct-by date in the state file: July 4, 2025 · Correction verified: July 2, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Nine children files are missing the updated special care needs section.

    • 746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies

      Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: July 3, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Five staff are missing a signed statement that they recieved the center policies.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: July 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two infants do not have updated feeding instructions on file.

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: June 30, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child's file is missing the immunizations.

    • 746.603(a)(3) - Children's Records - Health Statement

      Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: June 30, 2025 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child's file is missing the health statement.

  21. May 13, 2025 · Inspection · No citations

  22. May 5, 2025 · Inspection · No citations

  23. May 2, 2025 · Investigation · No citations

  24. February 3, 2025 · Inspection · No citations

  25. January 30, 2025 · Investigation · No citations

  26. November 6, 2024 · Inspection · No citations

  27. November 5, 2024 · Investigation (the program reported it to the state) · No citations

  28. July 18, 2024 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: July 18, 2024 · Correction verified: July 18, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was observed in the infant classroom without a background check. The caregiver was sent home and the background check was ran while at the inspection.

  29. July 2, 2024 · Inspection · No citations

  30. June 28, 2024 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: July 24, 2024 · Correction verified: August 8, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver did not use good judgement by not following corporates policy for head injuries by not notifying parents immediately.

  31. July 31, 2023 · Inspection · No citations

  32. February 24, 2023 · Inspection · No citations

  33. August 8, 2022 · Inspection · No citations

  34. March 22, 2022 · Inspection · No citations

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More programs in The Colony · Texas child care rules

Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.