Find a program / Texas / The Colony / Cadence Academy, The Colony
Childcare center · The Colony, TX
Cadence Academy, The Colony
A licensed child care center in The Colony, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 5740 N COLONY BLVD, The Colony, TX 75056
County: Denton County
Phone: (972) 625-9867
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 140 children
State ID (HHSC operation number): 530356
Permit: Full Permit, issued May 16, 1997
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 530356 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 19 inspections
- 11 investigations
- 30 citations from these visits (risk level: High 15, Medium High 8, Medium 7)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from March 22, 2022 to October 28, 2026, newest first: 34 visits and 30 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 28, 2026 · Inspection · Findings pending
October 16, 2026 · Inspection · No citations
October 13, 2026 · Investigation (the program reported it to the state) · Findings pending
September 23, 2026 · Inspection · No citations
September 21, 2026 · Investigation · 2 citations
746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
Risk level: High · Correct-by date in the state file: October 19, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it was determined that a caregiver allowed an infant to remain in a bouncer after falling asleep.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: October 19, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it was determined that the operation was aware that a caregiver needed to leave by a certain time and did not make provisions in a timely manner. This resulted in a caregiver leaving an Infant classroom out of ratio.
August 27, 2026 · Inspection · 1 citation
746.2401(3) - Basic Requirements for Infants - Holding and Comforting
Risk level: Medium High · Correct-by date in the state file: August 27, 2026 · Correction verified: September 22, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, an infant caregiver was observed watching a child be hit by another child multiple times and did not get up to stop the incidents or comfort the crying infant.
July 28, 2026 · Inspection · No citations
July 24, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 27, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the investigation and video footage reviewed, a child walked out of the gate from the playground area and was found outside on top of a vehicle in the parking lot.
July 23, 2026 · Inspection · No citations
July 2, 2026 · Inspection · No citations
July 1, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 22, 2026 · Correction verified: July 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on video footage viewed and information gathered during the investigation, two children exited the school-age classrooms unsupervised. One child made it to the foyer area, and a three-year-old made it to the outer front door of the operation. Based on information gathered, caregivers were aware that the three-year-old child was still in care.
June 4, 2026 · Inspection · 1 citation
746.1507(1) - Determining Child/Caregiver Ratios - Basis
Risk level: Medium · Correct-by date in the state file: June 4, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The Pre-K and School age classrooms were observed to be out of ratio during the inspection.
June 1, 2026 · Investigation · 6 citations
746.3607(2) - Critical Injury - Give First Aid or CPR
Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, a child was injured while on the playground, and caregivers did not assess the child for injuries.
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Risk level: Medium High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the information gathered, the operation failed to report that a child broke their arm while in care at the operation and required medical attention.
746.1003(1) - Director Responsibilities - Operate in Compliance
Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on a preponderance of information gathered during the investigation, the director failed to ensure the operation complied with required reporting, documentation, supervision, and emergency preparedness practices. The director was aware of multiple incidents involving children leaving the operation without supervision, a child sustaining an injury requiring medical attention, and ongoing safety concerns within the building; however, no incident or injury reports were completed or available for review. The director also failed to ensure fire drills were conducted, as they are documented.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it was determined that children have been allowed into the kitchen. The kitchen is an unlicensed space and has multiple hazards present.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. During two separate incidents, children left the building without staff awareness or supervision.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: June 30, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, the director was asked to provide incident and injury reports for multiple events, including two children leaving the operation unsupervised and a child sustaining a broken arm. The director stated that no reports were completed or available.
May 20, 2026 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregivers with four groups did not know the number children they were responsible for during inspection.
May 18, 2026 · Investigation · 6 citations
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it is determined that a caregiver did not use good judgment when chasing children around on the playground with a decomposed rat.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered through the course of this investigation, it is determined that the director did not report to childcare regulations as outlined in the standards.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of this investigation, it was determined that the operation did not complete an incident report regarding the incident between a caregiver and student in care, resulting in the child being left without supervision.
746.2805(6) - Prohibited Punishments - Using Harsh, Abusive or Profane Language
Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during this investigation, it is determined that a caregiver has subjected children in care to inappropriate language while in care
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered through the course of the investigation, it is determined that a caregiver was yelling at children while in care.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 16, 2026 · Correction verified: July 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it was determined that a child was left unattended while in care.
May 5, 2026 · Inspection · 2 citations
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: May 19, 2026 · Correction verified: May 20, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One child did not have a FARE form on file at the operation and One child did not have a physician signature on the FARE form at the operation.
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Risk level: Medium High · Correct-by date in the state file: May 11, 2026 · Correction verified: May 20, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation does not have a carbon monoxide detector installed at the operation.
September 22, 2025 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: September 22, 2025 · Correction verified: October 3, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation allowed a caregiver to have access to children without obtaining the results of the background check. The caregiver was sent home.
September 19, 2025 · Investigation · 1 citation
746.3501(1) - Diaper Changing Steps- Prompt
Risk level: Medium High · Correct-by date in the state file: October 17, 2025 · Correction verified: November 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that a child's diaper was not changed in a timely manner.
August 15, 2025 · Inspection · No citations
June 17, 2025 · Inspection · 5 citations
746.605(12) - Required Admission Information - Special Needs Statement
Risk level: Medium High · Correct-by date in the state file: July 4, 2025 · Correction verified: July 2, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Nine children files are missing the updated special care needs section.
746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies
Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: July 3, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Five staff are missing a signed statement that they recieved the center policies.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: July 3, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two infants do not have updated feeding instructions on file.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: June 30, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One child's file is missing the immunizations.
746.603(a)(3) - Children's Records - Health Statement
Risk level: Medium · Correct-by date in the state file: June 24, 2025 · Correction verified: June 30, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One child's file is missing the health statement.
May 13, 2025 · Inspection · No citations
May 5, 2025 · Inspection · No citations
May 2, 2025 · Investigation · No citations
February 3, 2025 · Inspection · No citations
January 30, 2025 · Investigation · No citations
November 6, 2024 · Inspection · No citations
November 5, 2024 · Investigation (the program reported it to the state) · No citations
July 18, 2024 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: July 18, 2024 · Correction verified: July 18, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed in the infant classroom without a background check. The caregiver was sent home and the background check was ran while at the inspection.
July 2, 2024 · Inspection · No citations
June 28, 2024 · Investigation · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: July 24, 2024 · Correction verified: August 8, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not use good judgement by not following corporates policy for head injuries by not notifying parents immediately.
July 31, 2023 · Inspection · No citations
February 24, 2023 · Inspection · No citations
August 8, 2022 · Inspection · No citations
March 22, 2022 · Inspection · No citations
Is this your program?
Claiming is free. We show the state's record as the agency publishes it, so claiming doesn't change it; to correct the state's record, contact Texas HHSC. If we got something wrong on this page, we'll fix it. Claim this program
BackPR is registration and payment software for programs like this one: online enrollment and tuition payments, free for nonprofits (other programs get pricing by quote), with no BackPR fee on what families pay and free setup. Stripe's card fees apply. Create a BackPR account · Questions? Contact us
More programs in The Colony · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.