Find a program / Texas / Sunnyvale / Handprints Child Care 24 LLC
Childcare center · Sunnyvale, TX
Handprints Child Care 24 LLC
A licensed child care center in Sunnyvale, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2763 N BELT LINE RD, Sunnyvale, TX 75182
County: Dallas County
Phone: (972) 226-4435
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 170 children
State ID (HHSC operation number): 1728064
Permit: Full Permit, issued March 31, 2022
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1728064 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 11 inspections
- 7 investigations
- 13 citations from these visits (risk level: High 3, Medium High 8, Medium 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 15, 2021 to August 12, 2026, newest first: 34 visits and 25 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
August 12, 2026 · Inspection · No citations
June 8, 2026 · Inspection · 1 citation
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 9, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation did not have a current health inspection from the CIty of Dallas.
June 5, 2026 · Investigation · 1 citation
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: August 4, 2026 · Correction verified: August 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed removing a child's clothes and taking them outside and using a water hose to clean them after a toileting accident.
May 11, 2026 · Inspection · 2 citations
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: May 29, 2026 · Correction verified: June 8, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have a current health inspection from the CIty of Dallas.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: June 5, 2026 · Correction verified: June 1, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The restroom in the hallway is out of order and has an odor.
March 6, 2026 · Inspection · No citations
January 30, 2026 · Inspection · No citations
January 16, 2026 · Investigation (the program reported it to the state) · 3 citations
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns
Risk level: Medium High · Correct-by date in the state file: March 3, 2026 · Correction verified: March 6, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not ensure that children were served the required minimum meal and snack portions.
746.3313(1) - Daily Menus - Record Comparable Substitutions
Risk level: Medium · Correct-by date in the state file: March 3, 2026 · Correction verified: March 6, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not document meal and snack substitutions.
746.3407(10) - Center Heated, Lighted and Ventilated Properly
Risk level: Medium High · Correct-by date in the state file: March 3, 2026 · Correction verified: March 6, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The front building was not adequately heated. The operation's heating system was not functioning properly.
September 30, 2025 · Inspection · No citations
September 8, 2025 · Inspection · No citations
September 5, 2025 · Investigation · 2 citations
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns
Risk level: Medium High · Correct-by date in the state file: September 29, 2025 · Correction verified: September 30, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not adhere to the required meal pattern, as they consistently ran out of the necessary components.
746.3313(1) - Daily Menus - Record Comparable Substitutions
Risk level: Medium · Correct-by date in the state file: September 29, 2025 · Correction verified: September 30, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not properly document substitutions to the daily meals as required.
August 27, 2025 · Investigation (the program reported it to the state) · 2 citations
746.201(1) - Policies Comply with Rules
Risk level: High · Correct-by date in the state file: September 29, 2025 · Correction verified: September 30, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not follow its own policy for handling medical emergencies when a child sustained a severe injury. Their policy requires staff to contact 911 first in the event of a serious medical emergency. Staff failed to implement this step and did not immediately call emergency services.
746.3607(1) - Critical Injury - Contact EMS After Ensuring Supervision of Group
Risk level: High · Correct-by date in the state file: September 29, 2025 · Correction verified: September 30, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child received a severe injury while in care. The injury required immediate medical treatment, and the operation did not contact emergency medical services.
July 28, 2025 · Inspection · No citations
July 24, 2025 · Investigation · No citations
February 13, 2025 · Investigation · 2 citations
746.3407(10) - Center Heated, Lighted and Ventilated Properly
Risk level: Medium High · Correct-by date in the state file: February 13, 2025 · Correction verified: March 4, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, certain areas of the center exhibited low temperatures. Two thermostats indicated readings of 60 degrees and 64 degrees, while the external temperature was recorded at below 40 degrees.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: February 19, 2025 · Correction verified: March 4, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined through interviews and observations that certain areas of the center experience flooding during inclement weather.
February 13, 2025 · Inspection · No citations
November 21, 2024 · Inspection · No citations
November 19, 2024 · Investigation · No citations
March 5, 2024 · Inspection · No citations
August 28, 2023 · Inspection · No citations
August 17, 2023 · Investigation · 1 citation
746.3501(1) - Diaper Changing Steps- Prompt
Risk level: Medium High · Correct-by date in the state file: September 15, 2023 · Correction verified: September 18, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation was found deficient with this standard. Based on the pictures and information gathered from the parent, it indicates the child was not changed promptly that caused him to have diaper rash and the caregiver did not provide a report to the parent.
July 27, 2023 · Investigation · No citations
July 5, 2023 · Inspection · No citations
June 26, 2023 · Investigation (the program reported it to the state) · No citations
March 30, 2023 · Inspection · No citations
December 22, 2022 · Inspection · No citations
December 13, 2022 · Inspection · No citations
December 9, 2022 · Investigation · No citations
October 20, 2022 · Inspection · 1 citation
746.1309(b) - Documented Annual Training - 6 Hours of annual training required
Risk level: Medium · Correct-by date in the state file: October 31, 2022 · Correction verified: November 16, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One caregiver did not have the required abuse/neglect training.
October 19, 2022 · Investigation · 1 citation
746.1203(11) - Responsibilities of Caregivers - Share Information with Incoming Caregiver
Risk level: Medium High · Correct-by date in the state file: November 16, 2022 · Correction verified: November 28, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated as part of an investigation and found to be deficient. The caregiver failed to share information with the incoming caregiver.
September 15, 2022 · Inspection · 3 citations
746.2501(5) - Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Small toys presenting a choking hazard were present. One child had two pieces stuffed in mouth during the inspection.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Risk level: Medium High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 16, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
PreK Classroom ceiling damaged from weather related flooding. Operation will not use classroom until repairs are completed.
March 28, 2022 · Inspection · No citations
March 9, 2022 · Inspection · 3 citations
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: March 14, 2022 · Correction verified: March 28, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The utility room outside the building has cleaners detergents, plastic liners in there. The room will not lock to keep these hazards inaccessible to the children.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: March 14, 2022 · Correction verified: March 28, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
I observed 11 children who were 18 months-2 years old being supervised by only one caregiver. There must be no more than 9 children per 1 caregiver for children 18-23 months old. One child had been sent over there from the 2 year old class by his caregiver because the child wanted to go. I informed her that he must come back to his own classroom as that caregiver already had too many children in her class without that extra one. CHILD CAREGIVER RATIO MUST BE IN COMPLIANCE BY THE COMPLIANCE DATE INDICATED. A FULL PERMIT WILL NOT BE ISSUED WTIHOUT PROPER CHILD CAREGIVER RATIO IN PLACE.
746.3301(f) - Nutrition and Food Service - Drinking Water Available and Served
Risk level: Medium High · Correct-by date in the state file: March 9, 2022 · Correction verified: March 28, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
I observed the 4 year olds having snack when I arrived. They were having graham crackers and milk. You must ensure a supply of drinking water is always available to each child at every snack, mealtime, and after active play and is served in a safe and sanitary manner. I explained this and the children were given water at that time. I spoke to the person who makes the snacks to send to the classroom and she said she will start sending a pitcher of water as well as milk to the classrooms for snack.
January 5, 2022 · Inspection · No citations
December 15, 2021 · Inspection · 3 citations
746.5311(a) - Smoke-Detection System
Risk level: High · Correct-by date in the state file: December 17, 2021 · Correction verified: December 22, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation had not documented a smoke detector test since 10/13/21. I asked the person in charge to check them while I was there and 2 were not working.
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
Risk level: Medium High · Correct-by date in the state file: December 31, 2021 · Correction verified: January 4, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation has not had a fire drill since October 14, 2021. You must practice a fire drill every month.
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The carbon monoxide detector had not been tested since 10/13/21. The person in charge tested it during the inspection.
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More programs in Sunnyvale · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.