Find a program / Texas / San Antonio / Primrose School at Sonoma Ranch
Childcare center · San Antonio, TX
Primrose School at Sonoma Ranch
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 14875 KYLE SEALE PKWY, San Antonio, TX 78255
County: Bexar County
Phone: (210) 372-1488
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 210 children
State ID (HHSC operation number): 856469
Permit: Full Permit, issued July 10, 2006
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 856469 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 17 inspections
- 8 investigations
- 14 citations from these visits (risk level: High 5, Medium High 5, Medium 3, Medium Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from January 13, 2022 to August 24, 2026, newest first: 40 visits and 20 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
August 24, 2026 · Inspection · 1 citation
746.3505(b) - Diapering Procedures - Wash Infant's Hands
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver in the older infant classroom did not wash the infant's hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant's hands.
July 7, 2026 · Inspection · No citations
June 30, 2026 · Investigation (the program reported it to the state) · No citations
February 11, 2026 · Inspection · 4 citations
746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies
Risk level: Medium · Correct-by date in the state file: February 25, 2026 · Correction verified: February 27, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: February 27, 2026 · Correction verified: February 26, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: February 28, 2026 · Correction verified: March 2, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Risk level: Medium Low · Corrected during the visit · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
January 20, 2026 · Inspection · No citations
December 10, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: January 7, 2026 · Correction verified: January 20, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded.
December 10, 2025 · Inspection · No citations
November 13, 2025 · Inspection · No citations
November 10, 2025 · Investigation (the program reported it to the state) · No citations
October 22, 2025 · Inspection · No citations
October 9, 2025 · Inspection · No citations
October 8, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 17, 2025 · Correction verified: October 22, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.
September 9, 2025 · Inspection · No citations
September 3, 2025 · Inspection · 1 citation
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: September 3, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.
August 26, 2025 · Inspection · 1 citation
746.3809 - Medication No Longer Used
Risk level: Medium · Correct-by date in the state file: August 27, 2025 · Correction verified: September 3, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.
January 7, 2025 · Inspection · No citations
December 27, 2024 · Investigation (the program reported it to the state) · 2 citations
746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Risk level: Medium High · Correct-by date in the state file: February 24, 2025 · Correction verified: March 19, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Risk level: Medium High · Correct-by date in the state file: February 24, 2025 · Correction verified: March 19, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver failed to share information regarding a child's injury to the closing caregiver.
December 2, 2024 · Inspection · 2 citations
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: December 3, 2024 · Correction verified: December 9, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two allergy plans on file did not contain the parent signature on the form.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: December 2, 2024 · Correction verified: December 3, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.
July 12, 2024 · Inspection · No citations
July 8, 2024 · Investigation (the program reported it to the state) · No citations
June 3, 2024 · Inspection · No citations
May 17, 2024 · Inspection · No citations
May 16, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: May 23, 2024 · Correction verified: June 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.
March 19, 2024 · Inspection · No citations
March 12, 2024 · Investigation (the program reported it to the state) · No citations
July 21, 2023 · Inspection · No citations
July 7, 2023 · Inspection · No citations
July 3, 2023 · Investigation (the program reported it to the state) · No citations
June 29, 2023 · Inspection · 3 citations
746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date
Risk level: Medium High · Correct-by date in the state file: June 29, 2023 · Correction verified: July 7, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child's name on the container.
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: July 7, 2023 · Correction verified: July 7, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
1 out of 10 immunization records reviewed was missing and updated record in the child's file.
746.3809 - Medication No Longer Used
Risk level: Medium · Correct-by date in the state file: June 29, 2023 · Correction verified: July 7, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
3 medications had expiration dates of 9/22, 5/23 and 5/22.
June 28, 2023 · Investigation · No citations
December 2, 2022 · Inspection · No citations
November 30, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: December 16, 2022 · Correction verified: December 15, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.
August 17, 2022 · Inspection · No citations
July 20, 2022 · Inspection · No citations
June 9, 2022 · Inspection · No citations
June 6, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: June 30, 2022 · Correction verified: July 20, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a child that was left inside the classroom for 1 minute before being regrouped with their class.
February 17, 2022 · Inspection · No citations
February 7, 2022 · Inspection · No citations
January 14, 2022 · Inspection · No citations
January 13, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: February 10, 2022 · Correction verified: February 17, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that there was a child that was left in a classroom unattended for 30 seconds.
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.