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Childcare center · San Antonio, TX

Kid Kountry Early Learning Center LLC

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 11708 DONOP RD, San Antonio, TX 78223

County: Bexar County

Phone: (726) 400-8091

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 113 children

State ID (HHSC operation number): 1791112

Permit: Full Permit, issued April 25, 2024

On corrective action (HHSC): Yes

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1791112 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 30 inspections
  • 5 investigations
  • 1 assessment
  • 33 citations from these visits (risk level: High 8, Medium High 12, Medium 12, Low 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from January 24, 2024 to October 29, 2026, newest first: 36 visits and 33 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 29, 2026 · Inspection · 1 citation

    • 746.609(a) - Update Admission Information - Procedure

      Risk level: Low · Correct-by date in the state file: November 4, 2026 · Correction verified: November 6, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Six out of eight children files reviewed have not been reviewed and signed off by the parent for at least over a year.

  2. September 29, 2026 · Inspection · 1 citation

    • 745.8641 - Requirements during probation

      Risk level: High · Correct-by date in the state file: October 2, 2026 · Correction verified: October 1, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Condition #3 of the Probation. The two approved training courses were unavailable at the time of inspection for a new hire after starting three weeks ago.

  3. September 8, 2026 · Inspection · No citations

  4. August 26, 2026 · Inspection · 2 citations

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: August 26, 2026 · Correction verified: September 8, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of the walkthrough, the PreK teacher was observed with 20 children (specified age of 4 years), leaving the teacher over-ratio by two children. NOTE: Corrected at inspection when another staff arrived.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: September 4, 2026 · Correction verified: August 27, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Six of the eight children were missing August's written feeding schedules.

  5. July 21, 2026 · Inspection · 1 citation

    • 745.8641 - Requirements during probation

      Risk level: High · Correct-by date in the state file: August 11, 2026 · Correction verified: July 30, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Condition #2 of the Probation. Based on the training certificates received at the office, 8 of the 9 staff members didn't provide training certificates with a focus on safe sleep and health practices as they relate to infants.

  6. June 25, 2026 · Inspection · No citations

  7. June 4, 2026 · Assessment · 1 citation

    • 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      Risk level: High · Correct-by date in the state file: June 19, 2026 · Correction verified: June 25, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation currently has an expired fire inspection dated 4.8.26 with no written documentation of scheduling the fire inspection before this date.

  8. June 3, 2026 · Inspection · No citations

  9. May 26, 2026 · Inspection · 1 citation

    • 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

      Risk level: Medium · Correct-by date in the state file: May 26, 2026 · Correction verified: June 3, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the toddler classroom during naptime, there were 11 children with the youngest being 16 months and the oldest being 24 months, with one caregiver. NOTE: This was corrected when the 16-month-old was moved into the infant classroom.

  10. May 6, 2026 · Inspection · No citations

  11. April 23, 2026 · Inspection · 2 citations

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: April 23, 2026 · Correction verified: April 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of the 10 infants in the classroom was missing a feeding schedule.

    • 746.2411(2)(B) - Safety Requirements for Play Yards - Snug Fitting Sheets

      Risk level: Medium High · Correct-by date in the state file: April 23, 2026 · Correction verified: May 6, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The infant play yard sheets were observed to be loose-fitting. NOTE: This was corrected when a sheet strap clip was used.

  12. April 17, 2026 · Inspection · No citations

  13. April 15, 2026 · Investigation · 1 citation

    • 746.201(7) - Operation Open to Parents At All Times

      Risk level: Medium · Correct-by date in the state file: May 7, 2026 · Correction verified: May 12, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was determined in an investigation that parents/guardians are not allowed to go past the lobby area to the classrooms during operating hours. If parents wish to see the classrooms, they are told that it can be done at 6:00 PM, after operating hours, when there are no children in the building.

  14. March 26, 2026 · Inspection · 2 citations

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Correct-by date in the state file: April 15, 2026 · Correction verified: April 7, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of five staff files evaluated did not have current health and safety training available for review.

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: April 15, 2026 · Correction verified: April 7, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three out of five children's files evaluated did not have current immunization records available for review.

  15. February 25, 2026 · Inspection · No citations

  16. January 27, 2026 · Inspection · No citations

  17. December 18, 2025 · Inspection · No citations

  18. November 19, 2025 · Inspection · No citations

  19. October 17, 2025 · Inspection · No citations

  20. September 25, 2025 · Inspection · 2 citations

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: October 9, 2025 · Correction verified: October 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Six of ten children files evaluated did not have current immunization records available for review.

    • 746.1003(1) - Director Responsibilities - Operate in Compliance

      Risk level: High · Correct-by date in the state file: September 25, 2025 · Correction verified: October 17, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The director was aware that infants under 12 months were placed on mats for naptime with a blanket.

  21. September 3, 2025 · Investigation · 4 citations

    • 746.3417(1) - Children Handwashing Before Eating

      Risk level: Medium High · Correct-by date in the state file: September 26, 2025 · Correction verified: October 17, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the DFPS investigation, children were observed not to wash their hands before snacktime.

    • 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times

      Risk level: Medium · Correct-by date in the state file: September 26, 2025 · Correction verified: October 17, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the information gathered during the DFPS investigation, children under two years old were observed watching TV while eating snacks.

    • 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

      Risk level: Medium High · Correct-by date in the state file: September 26, 2025 · Correction verified: October 17, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered during the DFPS investigation, a caregiver was observed with earbuds in their ear while supervising children.

    • 746.2207(a) - Screen Time Activities - Not Used for Under Two

      Risk level: Medium · Correct-by date in the state file: September 26, 2025 · Correction verified: October 17, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on information gathered in the DFPS investigation, children under two years old were observed watching television.

  22. August 18, 2025 · Inspection · No citations

  23. August 4, 2025 · Inspection · No citations

  24. July 31, 2025 · Inspection · 2 citations

    • 746.1311(d) - Director Annual Training - Caring for children under 24 months

      Risk level: Medium High · Correct-by date in the state file: August 4, 2025 · Correction verified: August 4, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The director does not have SIDS/Safe Sleep training available for review.

    • 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required

      Risk level: Medium High · Correct-by date in the state file: August 4, 2025 · Correction verified: August 4, 2025 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  25. July 30, 2025 · Investigation · 4 citations

    • 746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

      Risk level: High · Correct-by date in the state file: January 26, 2026 · Correction verified: January 27, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the DFPS investigation, a child was observed in a swing for fifteen minutes.

    • 746.901 - Required Personnel Records

      Risk level: Medium · Correct-by date in the state file: January 26, 2026 · Correction verified: January 27, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the DFPS investigation, personnel files were not available for review.

    • 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

      Risk level: Medium High · Correct-by date in the state file: January 26, 2026 · Correction verified: January 27, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the DFPS investigation, caregivers used their cell phones while caring for children.

    • 746.2411(2)(A) - Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads

      Risk level: High · Correct-by date in the state file: August 1, 2025 · Correction verified: August 4, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Seven play yards were observed to have a supplemental foam pad and a pool noodle to hold the sheet tight around the foam pad.

  26. July 1, 2025 · Inspection · No citations

  27. June 23, 2025 · Investigation · 1 citation

    • 746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

      Risk level: Medium High · Correct-by date in the state file: August 15, 2025 · Correction verified: August 18, 2025 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  28. April 28, 2025 · Inspection · No citations

  29. November 15, 2024 · Inspection · No citations

  30. October 9, 2024 · Inspection · 3 citations

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: October 9, 2024 · Correction verified: November 15, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The Toddler #2 classroom was over ratio by 5 children, with one caregiver caring for 16 two-year-olds. An additional caregiver was assigned to the classroom.

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: November 6, 2024 · Correction verified: October 11, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the infant room, 1 out of 3 infants did not have an updated infant feeding schedule on file.

    • 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages

      Risk level: Medium High · Correct-by date in the state file: October 9, 2024 · Correction verified: November 15, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregiver in Toddler #2 room did not know the correct ages of the children.

  31. September 18, 2024 · Inspection · 3 citations

    • 746.1013(a)(1) - Director's Absence - Caregiver in Charge Knows in Charge

      Risk level: Medium High · Correct-by date in the state file: September 18, 2024 · Correction verified: October 9, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The Director was not present at the operation and did not leave a designated person in charge.

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: September 18, 2024 · Correction verified: October 9, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two caregivers that have interaction with children do not have current background checks on file.

    • 746.2419(6) - Requirements for Feeding Infants - Label Bottles/Cups

      Risk level: Medium High · Correct-by date in the state file: October 2, 2024 · Correction verified: October 9, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The bottles in the infant room are not labeled to identify which child the bottle belongs to.

  32. April 5, 2024 · Inspection · No citations

  33. March 22, 2024 · Inspection · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: March 22, 2024 · Correction verified: April 5, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was found alone in a classroom.

  34. March 13, 2024 · Inspection · No citations

  35. February 5, 2024 · Inspection · No citations

  36. January 24, 2024 · Investigation · 1 citation

    • 746.201(7) - Operation Open to Parents At All Times

      Risk level: Medium · Correct-by date in the state file: February 20, 2024 · Correction verified: March 22, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation has a sign posted stating "Stop, No one is allowed past this point for safety and sanitation purposes, not following this request will cause everyone to have to wait outside."

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

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