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Childcare center · San Antonio, TX

JOY Holistic Education

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 22864 CIELO VIS, San Antonio, TX 78255

County: Bexar County

Phone: (210) 455-0713

Licensed to serve: Toddler, Pre-Kindergarten, School

Licensed capacity: 119 children

State ID (HHSC operation number): 1725567

Permit: Full Permit, issued March 7, 2022

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1725567 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 16 inspections
  • 3 investigations
  • 3 assessments
  • 24 citations from these visits (risk level: High 8, Medium High 10, Medium 4, Medium Low 2)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from September 23, 2021 to September 24, 2026, newest first: 32 visits and 33 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. September 24, 2026 · Inspection · No citations

  2. September 17, 2026 · Inspection · 6 citations

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: September 30, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.3401(a) - Annual Sanitation Inspection

      Risk level: Medium High · Correct-by date in the state file: October 17, 2026 · Correction verified: September 25, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The last health/sanitation inspection was dated 9/16/25.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: September 17, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, multiple children were observed entering the building and walking to their classrooms unsupervised.

    • 746.1301(a)(6)(A) - Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training

      Risk level: Medium High · Correct-by date in the state file: October 17, 2026 · Correction verified: October 14, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of the inspection, the director did not have the required 30 hours of annual training for the last full year of employment.

    • 746.5307(a) - Inspect Fire Extinguishers Monthly

      Risk level: Medium High · Correct-by date in the state file: September 17, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The fire extinguishers were not documented as being inspected monthly since May 2026.

    • 746.3803(a)(1) - Medication Authorization - Signed and Dated

      Risk level: Medium High · Correct-by date in the state file: September 18, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One child with medication on site did not have a parent signature authorizing the operation to administer the medication.

  3. August 26, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: September 10, 2026 · Correction verified: September 4, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was determined that a staff member did not have first aid training.

  4. July 20, 2026 · Inspection · No citations

  5. July 16, 2026 · Investigation (the program reported it to the state) · No citations

  6. June 16, 2026 · Assessment · 1 citation

    • 745.247 - Franchise Tax Delinquent

      Risk level: High · Correct-by date in the state file: June 22, 2026 · Correction verified: June 22, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation's LLC has forfeited the right to transact business in the state of Texas.

  7. May 27, 2026 · Inspection · 1 citation

    • 745.247 - Franchise Tax Delinquent

      Risk level: High · Correct-by date in the state file: June 1, 2026 · Correction verified: June 16, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation's LLC is currently forfeited in the right to transact business in the state of Texas

  8. November 14, 2025 · Inspection · No citations

  9. November 7, 2025 · Inspection · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: November 7, 2025 · Correction verified: November 14, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the walkthrough, four children were observed unsupervised in a classroom.

  10. October 16, 2025 · Inspection · 8 citations

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: October 31, 2025 · Correction verified: October 22, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the staff file review, it was found that two caregivers did not have the in-person portion of the CPR training. One caregiver had an expired CPR card.

    • 746.4603(2) - Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other Parts

      Risk level: High · Correct-by date in the state file: October 24, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the playground walkthrough, there was a jungle gym observed on the play area.

    • 746.5205(4) - Documentation of Drills

      Risk level: Medium · Correct-by date in the state file: October 24, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The annual fire drill log did not have fire drills logged for April, May, June, or July of 2025.

    • 746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)

      Risk level: Medium Low · Correct-by date in the state file: October 24, 2025 · Correction verified: October 22, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One out of the ten staff files did not have a notarized affidavit.

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Correct-by date in the state file: October 16, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the walkthrough, there were cleaning products and other chemicals in cabinets of multiple classrooms accessible to children.

    • 746.3809 - Medication No Longer Used

      Risk level: Medium · Correct-by date in the state file: October 31, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, medication was being stored: for one child no longer enrolled, for one child no longer being administered, and two expired medications.

    • 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner

      Risk level: Medium High · Correct-by date in the state file: October 24, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the walkthrough, garbage cans in multiple classrooms were observed with no lids, leaving garbage accessible to the children.

    • 746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

      Risk level: Medium High · Correct-by date in the state file: October 16, 2025 · Correction verified: November 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The changing table pads in the toddler rooms had cloth coverings, which were not able to be sanitized in between diaper changes.

  11. September 30, 2025 · Assessment · 1 citation

    • 746.203(2) - Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance

      Risk level: Medium · Correct-by date in the state file: October 2, 2025 · Correction verified: October 1, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation has not provided proof of liability insurance coverage by anniversary date, which was 9/23/25.

  12. August 11, 2025 · Inspection · No citations

  13. May 30, 2025 · Inspection · No citations

  14. May 12, 2025 · Inspection · No citations

  15. April 23, 2025 · Inspection · No citations

  16. April 11, 2025 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: April 11, 2025 · Correction verified: April 23, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An individual with a pending background check was present in a classroom with 13 children. A caregiver with a eligible background check present, additionally. Noted: The individual left the premises during the inspection.

  17. April 9, 2025 · Investigation (the program reported it to the state) · No citations

  18. November 4, 2024 · Inspection · No citations

  19. October 25, 2024 · Inspection · 1 citation

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: November 4, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver when asked did not know the correct number of children in her classroom.

  20. September 12, 2024 · Inspection · No citations

  21. February 28, 2024 · Inspection · 2 citations

    • 746.4135(b) - Children's Products- Annual Certification

      Risk level: Medium · Correct-by date in the state file: March 6, 2024 · Correction verified: March 21, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The CPSC form was last completed in 2021.

    • 746.5307(b) - Fire Extinguishers Serviced

      Risk level: Medium High · Correct-by date in the state file: March 6, 2024 · Correction verified: March 21, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There is no service tag on the fire extinguisher proving that it has been serviced.

  22. January 19, 2024 · Assessment · 1 citation

    • 746.303(b) - Report Number of Employees

      Risk level: Medium Low · Correct-by date in the state file: January 21, 2024 · Correction verified: January 19, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to report the number of employees that left their employment by the required January 15th deadline.

  23. August 15, 2023 · Inspection · No citations

  24. July 21, 2023 · Inspection · 4 citations

    • 746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

      Risk level: Medium High · Correct-by date in the state file: August 4, 2023 · Correction verified: August 15, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A Little Tykes slide was not placed on a loose fill area and a climbing unit did not have loose fill material underneath.

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: July 24, 2023 · Correction verified: August 15, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The wall next to an outlet in room 3 by the sliding door, has a hole.

    • 746.1505(3) - Placement of Groups - Not Exceed Room Capacity

      Risk level: Medium · Correct-by date in the state file: July 21, 2023 · Correction verified: August 15, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Classroom 1 had 30 children meeting for the morning. The room capacity is 16.

    • 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      Risk level: High · Correct-by date in the state file: August 4, 2023 · Correction verified: August 15, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation's last fire inspection was conducted 8/18/21.

  25. November 8, 2022 · Inspection · No citations

  26. October 6, 2022 · Inspection · No citations

  27. August 15, 2022 · Inspection · No citations

  28. July 7, 2022 · Investigation · 4 citations

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: September 29, 2022 · Correction verified: October 6, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to notify child care regulation when a child was found outside the operation.

    • 746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      Risk level: High · Correct-by date in the state file: September 29, 2022 · Correction verified: October 6, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregivers failed supervise appropriately when a 2 year old child was found outside the operation. Caregivers were unaware that the child had left the facility until the child was returned by a neighbor.

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: September 29, 2022 · Correction verified: October 7, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A volunteer who was left alone with children did not have FBI check eligibility.

    • 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

      Risk level: High · Correct-by date in the state file: September 29, 2022 · Correction verified: October 6, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Neglect occurred when a two year old child was found outside of the operation. The child was unaccounted for approximately 7-8 minutes and was found by a neighbor. The child was at risk of serious harm.

  29. February 9, 2022 · Inspection · 1 citation

    • 746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes

      Risk level: Medium High · Correct-by date in the state file: February 11, 2022 · Correction verified: February 11, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Fire drill for January was not documented.

  30. December 10, 2021 · Inspection · No citations

  31. November 16, 2021 · Inspection · No citations

  32. September 23, 2021 · Investigation · No citations

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.