Find a program / Texas / San Antonio / Pinnacle Kids Academy

Childcare center · San Antonio, TX

Pinnacle Kids Academy

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 410 CARSON HILL DR, San Antonio, TX 78251

County: Bexar County

Phone: (210) 660-8585

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 190 children

State ID (HHSC operation number): 1559416

Permit: Full Permit, issued August 17, 2015

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1559416 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 16 inspections
  • 8 investigations
  • 6 citations from these visits (risk level: High 4, Medium High 1, Medium 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from August 26, 2022 to November 3, 2026, newest first: 34 visits and 9 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. November 3, 2026 · Inspection · No citations

  2. October 8, 2026 · Inspection · No citations

  3. September 30, 2026 · Inspection · 1 citation

    • 746.2401(7) - Basic Requirements for Infants - Never Unsupervised

      Risk level: High · Correct-by date in the state file: September 30, 2026 · Correction verified: October 8, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A teacher was observed sleeping while they were the sole caregiver of five children during naptime. One of the children was awake. The specified age group was 12 to 17 months. This was corrected at inspection when the assistant director woke the teacher up.

  4. September 28, 2026 · Investigation · Findings pending

  5. April 29, 2026 · Inspection · No citations

  6. March 25, 2026 · Inspection · No citations

  7. February 4, 2026 · Inspection · No citations

  8. January 30, 2026 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: March 17, 2026 · Correction verified: March 25, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of the investigation, it was determined that toddler children had been frightened by a caregiver in a dinosaur costume who visited their classrooms after it was previously determined on other occasions that some of the children were afraid of the costume and the visits disrupted the classes and made some children cry. The costume was not associated with the curriculum.

  9. November 18, 2025 · Inspection · No citations

  10. September 4, 2025 · Inspection · No citations

  11. August 19, 2025 · Inspection · No citations

  12. August 5, 2025 · Investigation · 1 citation

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: August 25, 2025 · Correction verified: September 4, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on observation made during inspection, it was determined that the infant room 2 was out of ratio. Caregiver had five infants in care and the ages are 10 month old, 11 month old, 11 month old, 14 month old and 16 month old. Based on the ages of the infants, caregiver can only have four infants in care.

  13. June 16, 2025 · Inspection · No citations

  14. June 11, 2025 · Inspection · No citations

  15. February 28, 2025 · Inspection · No citations

  16. February 21, 2025 · Investigation · No citations

  17. July 24, 2024 · Inspection · No citations

  18. July 22, 2024 · Investigation · No citations

  19. July 16, 2024 · Investigation · 3 citations

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: August 6, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the information collected for this investigation, it was learned that the operation did not notify licensing when the staff failed to feed an infant their breast milk bottle on two separate occasions. It was discovered that one of the incidents, due to the lack of proper labeling of bottles, uncovered the infant caregiver served an infant the wrong breast milk bottle. Both caregivers in the classroom were aware of the situation and did not informed the director. Therefore, the operation did not notify licensing.

    • 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      Risk level: High · Correct-by date in the state file: August 6, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Information obtained for this investigation, revealed two infant caregivers were aware an infant was given the wrong breastmilk bottle and the parent was not informed of this mistake. Staff informed the parent of not being able to recognize which bottle belonged to the two infants with the same bottle, in which both had breastmilk.

    • 746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

      Risk level: Medium · Correct-by date in the state file: August 6, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Information obtained during investigation; determined the same infant was not served their last PM bottle on two separate occasions.

  20. June 12, 2024 · Inspection · No citations

  21. March 13, 2024 · Inspection · No citations

  22. March 4, 2024 · Investigation · No citations

  23. December 22, 2023 · Inspection · No citations

  24. November 13, 2023 · Investigation (the program reported it to the state) · No citations

  25. September 11, 2023 · Inspection · No citations

  26. August 17, 2023 · Inspection · No citations

  27. August 15, 2023 · Investigation · No citations

  28. August 14, 2023 · Inspection · 2 citations

    • 746.4601(7) - Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points

      Risk level: High · Correct-by date in the state file: August 28, 2023 · Correction verified: September 11, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The climbing wall on the Pre-K/ School age playground had a cracked and broken pocket.

    • 746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  29. May 5, 2023 · Inspection · No citations

  30. April 26, 2023 · Investigation · No citations

  31. January 23, 2023 · Inspection · No citations

  32. December 29, 2022 · Inspection · No citations

  33. December 28, 2022 · Investigation · 1 citation

    • 746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date

      Risk level: Medium High · Correct-by date in the state file: January 18, 2023 · Correction verified: January 18, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The medication (inhaler) being administered to a child did not have its original container with the name of child, name of medication or instructions on the doses for the medication.

  34. August 26, 2022 · Inspection · No citations

View the official record

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.