Find a program / Texas / San Antonio / The Pillars Christian Learning Center
Childcare center · San Antonio, TX
The Pillars Christian Learning Center
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 14931 POTRANCO ROAD, San Antonio, TX 78245
County: Bexar County
Phone: (726) 217-5553
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 203 children
State ID (HHSC operation number): 1803099
Permit: Full Permit, issued April 8, 2025
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1803099 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 25 inspections
- 12 investigations
- 17 citations from these visits (risk level: High 5, Medium High 9, Medium 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from September 23, 2024 to October 28, 2026, newest first: 37 visits and 17 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 28, 2026 · Inspection · No citations
October 27, 2026 · Inspection · Findings pending
October 21, 2026 · Inspection · No citations
October 7, 2026 · Investigation (the program reported it to the state) · No citations
October 5, 2026 · Inspection · 1 citation
745.621(b)(3) - Renewal background checks submitted - When change in role requires subject to have fingerprint-based check now instead of only name-based TX check
Risk level: High · Correct-by date in the state file: October 5, 2026 · Correction verified: October 13, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver with direct access to children did not have a current background check.
October 2, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 23, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was determined that a 4yr old child was left unattended on the playground.
September 10, 2026 · Investigation · 3 citations
746.2501(4) - Care Requirements for Toddlers - Holding and Comforting
Risk level: Medium High · Correct-by date in the state file: October 9, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the investigation, caregiver did not provide comfort to a child while the child was crying for an extended period of time.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: October 9, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the investigation, one caregiver was observed to have 14 two-year-old children in care. Therefore, caregiver was out of ratio.
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Risk level: High · Correct-by date in the state file: October 9, 2026 · Correction verified: October 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the investigation, the caregiver was observed to forcefully laying the child down on the mat and intentionally dropping the child onto the mat during the naptime.
August 20, 2026 · Inspection · No citations
August 12, 2026 · Investigation · No citations
July 13, 2026 · Inspection · No citations
July 10, 2026 · Investigation (the program reported it to the state) · No citations
April 24, 2026 · Inspection · 1 citation
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The bolts anchoring the trim around a tree were observed to be loose and coming out of the ground. This was corrected at inspection when the director removed them.
March 12, 2026 · Inspection · No citations
March 4, 2026 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: March 4, 2026 · Correction verified: March 11, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver reported there were 13 children in a Toddler classroom when there were 12 children in care, and another caregiver reported there were 12 children in a Preschool classroom when there were 13 children in care. Note: This was corrected at inspection when staff confirmed the correct number of children in their care.
January 23, 2026 · Inspection · No citations
January 12, 2026 · Inspection · 2 citations
746.3415(4) - Employee Handwashing After Diapering a Child
Risk level: Medium High · Correct-by date in the state file: January 12, 2026 · Correction verified: January 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver was observed leaving their gloves on to change diapers without washing their hands. The second caregiver was observed changing gloves in between diapering and did not wash their hands before putting on new gloves.
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Correct-by date in the state file: January 12, 2026 · Correction verified: January 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In two classrooms, the children did not wash their hands after getting their diaper changed.
January 6, 2026 · Investigation · No citations
October 29, 2025 · Inspection · No citations
October 9, 2025 · Inspection · 5 citations
746.3505(f) - Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
Risk level: Medium High · Correct-by date in the state file: October 9, 2025 · Correction verified: October 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the walkthrough, there was a garbage can without a lid observed in the restroom. There were dirty diapers observed in the can, accessible to children.
746.401(6) - Posting Requirements - Daily menu, including all snacks and meals served by the child care center
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, there were nine classrooms without current menus posted. Note: this was corrected at inspection when the current menus were printed and posted in all classrooms
746.5305 - Mounting of Fire Extinguishers
Risk level: Medium High · Correct-by date in the state file: October 16, 2025 · Correction verified: October 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, the door handle for the fire extinguisher was broken off, leaving the fire extinguisher not immediately accessible.
746.2205(a)(1) - Written Activity Plan - Group Name and Dates
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, there were no up-to-date lesson plans posted in the classrooms.
746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
Risk level: Medium · Correct-by date in the state file: October 23, 2025 · Correction verified: October 29, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 3, 2025 · Inspection · No citations
October 1, 2025 · Investigation · No citations
September 15, 2025 · Inspection · No citations
September 9, 2025 · Investigation (the program reported it to the state) · No citations
August 18, 2025 · Inspection · No citations
August 14, 2025 · Investigation (the program reported it to the state) · No citations
July 8, 2025 · Inspection · No citations
June 30, 2025 · Investigation (the program reported it to the state) · No citations
June 10, 2025 · Inspection · No citations
May 30, 2025 · Investigation · No citations
May 20, 2025 · Inspection · No citations
May 6, 2025 · Inspection · 2 citations
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Risk level: Medium High · Correct-by date in the state file: May 6, 2025 · Correction verified: May 19, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At time of inspection, a toddler child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: May 6, 2025 · Correction verified: May 19, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At time of inspection, a PreK caregiver stated they had eighteen children in class when they had fourteen children.
April 17, 2025 · Inspection · 1 citation
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Risk level: Medium High · Correct-by date in the state file: April 17, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At time of inspection, a prek child was seen sleeping in front of entrance/exit of class. This was corrected at inspection.
April 9, 2025 · Investigation (the program reported it to the state) · No citations
March 11, 2025 · Inspection · No citations
January 7, 2025 · Inspection · No citations
December 9, 2024 · Inspection · No citations
September 23, 2024 · Inspection · No citations
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.