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Childcare center · San Antonio, TX

Cadence Academy

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 10014 WILDHORSE PKWY, San Antonio, TX 78254

County: Bexar County

Phone: (210) 688-7202

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 176 children

State ID (HHSC operation number): 1168286

Permit: Full Permit, issued May 27, 2011

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1168286 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 29 inspections
  • 13 investigations
  • 25 citations from these visits (risk level: High 10, Medium High 10, Medium 5)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from November 30, 2021 to September 16, 2026, newest first: 55 visits and 34 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. September 16, 2026 · Inspection · No citations

  2. August 26, 2026 · Inspection · No citations

  3. August 20, 2026 · Inspection · No citations

  4. August 17, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: September 8, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of the investigation, it was found that a child was served food containing an item from their allergy list.

  5. July 20, 2026 · Inspection · 1 citation

    • 746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website

      Risk level: Medium · Correct-by date in the state file: July 27, 2026 · Correction verified: August 7, 2026 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  6. May 15, 2026 · Inspection · 1 citation

    • 746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

      Risk level: Medium High · Correct-by date in the state file: June 15, 2026 · Correction verified: May 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two orbital spinners on the school age playground did not have any loose-fill or unitary surfacing under them.

  7. May 4, 2026 · Inspection · No citations

  8. April 28, 2026 · Inspection · No citations

  9. April 24, 2026 · Investigation (the program reported it to the state) · No citations

  10. March 12, 2026 · Inspection · No citations

  11. February 25, 2026 · Investigation (the program reported it to the state) · 2 citations

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: March 5, 2026 · Correction verified: March 12, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was determined that a child was left unsupervised for approximately three minutes.

    • 746.3501(1) - Diaper Changing Steps- Prompt

      Risk level: Medium High · Correct-by date in the state file: March 5, 2026 · Correction verified: March 12, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was determined that several children were not promptly changed when they had soiled or wet diapers/clothing.

  12. February 25, 2026 · Inspection · No citations

  13. February 17, 2026 · Inspection · No citations

  14. February 2, 2026 · Inspection · No citations

  15. January 30, 2026 · Investigation · 3 citations

    • 746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk

      Risk level: Medium · Correct-by date in the state file: February 9, 2026 · Correction verified: February 17, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An incident report was not provided to the parent when a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor unsupervised to unlock the latch and open the exit metal gate that leads to the parking lot.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: February 9, 2026 · Correction verified: February 17, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based upon a non-routine situation that placed, or may have placed, a child at risk for injury occurred when a child was unsupervised on the side of the gated corridor and unlock the latch and open the exit metal gate that leads to the parking lot.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: February 9, 2026 · Correction verified: February 17, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Licensing wasn't notified when it was determined a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor to unlock the latch and open the exit metal gate that leads to the parking lot.

  16. January 28, 2026 · Inspection · 1 citation

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: January 30, 2026 · Correction verified: January 29, 2026 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  17. December 29, 2025 · Inspection · No citations

  18. December 22, 2025 · Inspection · No citations

  19. December 19, 2025 · Investigation (the program reported it to the state) · No citations

  20. November 17, 2025 · Inspection · No citations

  21. November 5, 2025 · Investigation · No citations

  22. September 9, 2025 · Inspection · No citations

  23. August 27, 2025 · Inspection · 8 citations

    • 746.4503(a) - Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age

      Risk level: Medium · Correct-by date in the state file: September 5, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection, children were not sleeping in their assigned cot in two different toddler classes .

    • 746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR

      Risk level: Medium High · Correct-by date in the state file: September 19, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection one out of ten staff files had an expired CPR/First Aid certification.

    • 746.901(7)(A) - Required Personnel Records - signed dated statement that employee received operational policies

      Risk level: Medium · Correct-by date in the state file: September 19, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection, ten staff files did not have verification of acknowledgment of staff and operational policies.

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: August 27, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection, a PreK caregiver stated class had twenty children when they had nineteen. This was corrected at inspection.

    • 746.5105 - Corrections Made to Fire Inspection

      Risk level: High · Correct-by date in the state file: February 28, 2026 · Correction verified: February 5, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection, operations last fire inspection was conducted on 11.4.24 that required corrections made and have not been completed.

    • 746.3407 - Maintenance of Building, Grounds and Equipment

      Risk level: Medium High · Correct-by date in the state file: September 17, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection the grass to the school aged playground was approxiamelty 4 inches tall. At time of inspection there was a gap in the school aged fence approximatley 3 inches.

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Correct-by date in the state file: August 29, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection, cleaning chemicals were observed at child's reach in the school aged class.

    • 746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually

      Risk level: Medium High · Correct-by date in the state file: August 29, 2025 · Correction verified: September 9, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of inspection, the director and drivers had completed only one hour of transportation training, which is below the required two hours.

  24. May 5, 2025 · Inspection · No citations

  25. December 10, 2024 · Inspection · No citations

  26. November 6, 2024 · Inspection · No citations

  27. November 4, 2024 · Investigation · 3 citations

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: November 27, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregivers exhibited lack of judgement by failing to notify the parents and their administration of a child that exhibited and expressed signs of being injured. The child had been intermittently crying for from 850AM until 5PM . The child was later diagnosed with a dislocated and fractured finger.

    • 746.3607(2) - Critical Injury - Give First Aid or CPR

      Risk level: High · Correct-by date in the state file: November 27, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Throughout the investigation, it was noted that caregivers did not assess the child when they were crying and holding their arm.

    • 746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization

      Risk level: Medium High · Correct-by date in the state file: November 27, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Throughout the investigation, it was noted that a toddler displayed signs of a possible injured finger. The child cried intermittently through out the day about their finger. The caregivers did not notify the parent of the injury. The child had a dislocated and fractured finger.

  28. September 23, 2024 · Inspection · No citations

  29. September 18, 2024 · Investigation (the program reported it to the state) · No citations

  30. September 5, 2024 · Inspection · 1 citation

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Correct-by date in the state file: September 19, 2024 · Correction verified: September 9, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Three out of ten staff files reviewed were missing training over handling and storing of hazardous materials training.

  31. July 23, 2024 · Inspection · 1 citation

    • 746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner

      Risk level: Medium High · Correct-by date in the state file: July 23, 2024 · Correction verified: August 22, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A trash can in the Pre-School 1 classroom that had diapers in it did not have a lid making it accessible to children. This was CORRECTED AT INSPECTION when the trashcan was replaced with a new one that has a lid.

  32. July 19, 2024 · Investigation · No citations

  33. July 11, 2024 · Investigation · No citations

  34. June 21, 2024 · Inspection · No citations

  35. June 13, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers

      Risk level: Medium High · Correct-by date in the state file: June 18, 2024 · Correction verified: June 21, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was determined that information regarding a child's injury was not shared with the incoming teacher.

  36. April 24, 2024 · Inspection · No citations

  37. April 3, 2024 · Inspection · No citations

  38. March 27, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.4601(1) - Safety Requirements for Active Play Equipment - Arranged for Supervision

      Risk level: High · Correct-by date in the state file: April 9, 2024 · Correction verified: April 24, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was on a device called the "spinning dummy" with another child and caregiver was not nearby for supervision.

  39. March 12, 2024 · Inspection · No citations

  40. February 13, 2024 · Inspection · No citations

  41. February 12, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      Risk level: High · Correct-by date in the state file: February 27, 2024 · Correction verified: March 11, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There are concerns in regard to a caregiver's tone and yelling when addressing children in her care.

  42. January 4, 2024 · Inspection · No citations

  43. September 22, 2023 · Inspection · No citations

  44. September 12, 2023 · Assessment · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: September 12, 2023 · Correction verified: September 22, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to submit a background check for a governing body designee tasked with overseeing day-to-day operations as the regional manager of the LLC that owns the operation.

  45. August 15, 2023 · Inspection · No citations

  46. August 3, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.3407 - Maintenance of Building, Grounds and Equipment

      Risk level: Medium High · Correct-by date in the state file: September 29, 2023 · Correction verified: October 3, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Operations school-aged playground chain link was not properly secured in which allowed a child to exit the play area.

  47. July 24, 2023 · Inspection · No citations

  48. July 11, 2023 · Inspection · 1 citation

    • 746.3407 - Maintenance of Building, Grounds and Equipment

      Risk level: Medium High · Correct-by date in the state file: July 18, 2023 · Correction verified: July 18, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During inspection it was observed one out of the three buses used at operation, a seatbelt was not working.

  49. July 11, 2023 · Inspection · No citations

  50. June 20, 2023 · Inspection · No citations

  51. June 16, 2023 · Investigation · 5 citations

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: June 20, 2023 · Correction verified: June 26, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Operation failed to report to licensing that a child was left unsupervised for around five minutes in the playground in the older toddlers classroom.

    • 746.5609(b) - All Adult Passengers Wear Safety Belts

      Risk level: Medium High · Correct-by date in the state file: July 14, 2023 · Correction verified: July 24, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was determined caregivers have not worn seat belts as required when transporting children in care.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: July 14, 2023 · Correction verified: July 24, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was verified a 20-month-old child was left unsupervised in the playground on 6.13.23.

    • 746.5607(e)(7)(A) - Child Passenger Safety Seat System-8 through12 years, can be properly secured by vehicle safety belt and 4 feet 9 inches in height or taller

      Risk level: High · Correct-by date in the state file: July 14, 2023 · Correction verified: July 24, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was determined children have not worn seat belts as required when transporting in operations buses.

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: July 14, 2023 · Correction verified: July 24, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was verified that on 6.13.23 caregivers did not conduct a name-to-face count in a toddler class verifying all children were present when they noticed the class back door open.

  52. April 28, 2023 · Investigation · No citations

  53. October 6, 2022 · Inspection · 1 citation

    • 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of inspection the caregiver in the infant and toddler room did not know how many children were in her care. She stated there were 8 children in her care when there were 9 in infant room and in toddler room she stated 16 and there were 17. The director corrected it during inspection by recounting children and rooster making sure all children were accounted for.

  54. August 3, 2022 · Inspection · No citations

  55. November 30, 2021 · Inspection · No citations

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.