Find a program / Texas / San Antonio / Ivy Crest Academy of Early Learning
Childcare center · San Antonio, TX
Ivy Crest Academy of Early Learning
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 21780 HARDY OAK BLVD, San Antonio, TX 78258
County: Bexar County
Phone: (210) 496-1200
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 304 children
State ID (HHSC operation number): 557183
Permit: Full Permit, issued October 18, 2001
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 557183 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 15 inspections
- 3 investigations
- 1 assessment
- 14 citations from these visits (risk level: High 3, Medium High 9, Medium 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from February 17, 2022 to September 23, 2026, newest first: 36 visits and 32 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
September 23, 2026 · Inspection · No citations
September 15, 2026 · Inspection · 6 citations
746.5405 - Documentation of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: September 30, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last gas inspection was documented as being done on 5/30/24.
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Risk level: High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of the inspection, there were three staff members present without background checks. *Note: the background checks were ran during the inspection
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, a caregiver was over ratio in the classroom by four children.
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: September 18, 2026 · Correction verified: September 16, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of the ten staff member files reviewed did not have first aid certification.
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver stated there were 16 children in care when there were actually 15. *Note: This was corrected when the caregiver recounted the children
746.3501(6) - Diaper Changing Steps-Supplies Kept Out of Child's Reach
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection, there was diaper cream observed stored in a restroom, accessible to children. *Note: this was corrected at inspection when the diaper creams were moved
November 12, 2025 · Inspection · No citations
July 16, 2025 · Inspection · No citations
July 2, 2025 · Inspection · No citations
May 23, 2025 · Inspection · No citations
May 22, 2025 · Investigation · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: June 20, 2025 · Correction verified: July 2, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Operation video footage demonstrated an operation staff member push a child down on their head making child fall/sit on their cot. Operation video footage demonstrated a staff member pulling the mat from beneath a child, causing the child to slip off. Operation video footage demonstrated an operation staff member grab a child by one ankle and one wrist and flipping child around on their cot. Operation video footage demonstrated an operation staff member shake pants off a child sleeping on a cot to put on new ones.
February 25, 2025 · Inspection · No citations
January 28, 2025 · Inspection · No citations
January 17, 2025 · Inspection · No citations
January 10, 2025 · Investigation (the program reported it to the state) · No citations
December 30, 2024 · Assessment · No citations
December 9, 2024 · Inspection · 3 citations
746.401(4) - Posting Requirements - Emergency and evacuation relocation diagram
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 classrooms were missing emergency evacuation maps. * Corrected at inspection.
746.901(6) - Required Personnel Records -Training Hours
Risk level: Medium · Correct-by date in the state file: December 9, 2024 · Correction verified: December 30, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
When reviewing staff files one staff member out of ten was missing training certificates to review.
746.501(a)(20) - Written Operational Policies - Parent Rights
Risk level: Medium · Correct-by date in the state file: December 9, 2024 · Correction verified: December 30, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In the handbook or application there was no signed verification that the parents were aware of their parent rights.
May 29, 2024 · Inspection · 3 citations
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: June 7, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A child with a diagnosed food allergy did not have a allergy emergency plan available for review.
746.5401 - Requirement of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: June 3, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Documentation for a gas leak test that was completed in the last two years was not avalible for review.
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: June 12, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two out of the ten children files did not include updated immunization records available for review.
February 5, 2024 · Inspection · No citations
February 1, 2024 · Inspection · No citations
January 12, 2024 · Inspection · No citations
January 8, 2024 · Investigation (the program reported it to the state) · 1 citation
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Risk level: Medium High · Correct-by date in the state file: January 29, 2024 · Correction verified: February 1, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the documentation gathered and interviews conducted with staff and administration it was determined a child was given yogurt on two different occasions unknowing the child had a diagnosed allergy to dairy.
December 28, 2023 · Inspection · No citations
August 22, 2023 · Inspection · No citations
August 8, 2023 · Investigation · No citations
July 24, 2023 · Inspection · No citations
July 20, 2023 · Investigation · 1 citation
746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
Risk level: Medium High · Correct-by date in the state file: August 9, 2023 · Correction verified: August 22, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child with known special needs was able to get out of his classroom and into the playground without his caregiver's knowledge.
February 24, 2023 · Inspection · 4 citations
746.603(a)(3) - Children's Records - Health Statement
Risk level: Medium · Correct-by date in the state file: March 10, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.605(3) - Required Admission Information - Date of Admission
Risk level: Medium Low · Correct-by date in the state file: March 3, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One child file did not have a date of enrollement for the child.
746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Risk level: Medium High · Correct-by date in the state file: March 10, 2023 · Correction verified: March 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One employee is missing nine hours of required annual training.
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: March 3, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were 2 children files that did not have an address for the emergency contacts. One file was corrected at inspection
September 27, 2022 · Inspection · No citations
July 5, 2022 · Inspection · No citations
July 1, 2022 · Investigation · No citations
June 20, 2022 · Inspection · No citations
June 7, 2022 · Investigation · No citations
May 16, 2022 · Inspection · No citations
April 6, 2022 · Inspection · No citations
March 29, 2022 · Inspection · No citations
March 14, 2022 · Inspection · 3 citations
746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Risk level: Medium High · Correct-by date in the state file: March 25, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Five out of nine staff files were missing yearly training hours.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: March 28, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Operation was utilizing the gym classroom for storage. In order to maintain that spaced licensed they would need clear it for it not to affect their capacity.
746.901(4) - Required Personnel Records - Required Affidavit
Risk level: Medium Low · Correct-by date in the state file: March 16, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
March 4, 2022 · Investigation · 3 citations
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon video obtained, a caregiver was observed using inappropriate judgment and poor self-control when frustrated by a child.
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Risk level: High · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on video obtained during the investigation, a former caregiver treated a child who would not stay on her cot in a harsh manner.
746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
Risk level: Medium · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on video footage, a caregiver was observed laying a child forcefully and covering the child's head with a blanket.
March 1, 2022 · Inspection · 7 citations
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Risk level: Medium · Correct-by date in the state file: March 3, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Staff files were not available for review.
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Risk level: Medium High · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A cot was placed in a fire exit while nap time.
746.5307(b) - Fire Extinguishers Serviced
Risk level: Medium High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Fire extinguishers were last serviced on September 2019.
746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep
Risk level: Medium · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Three children in the 3 to 5 year old class were being put to sleep during nap time with their heads covered. * Caregiver was asked to immediately uncover the child's head.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A copy of the most recent fire inspection was not available for review.
746.5401 - Requirement of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 4, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Gas inspection was last inspected on 08/08/2019.
746.2401(6) - Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
Risk level: High · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One infant under the age of 13 months was wearing a bead necklace on her neck, another infants was wearing beads clipped to his/her pacifier.
February 17, 2022 · Investigation · No citations
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.