Find a program / Texas / San Antonio / Ivy Crest Academy of Early Learning

Childcare center · San Antonio, TX

Ivy Crest Academy of Early Learning

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 21780 HARDY OAK BLVD, San Antonio, TX 78258

County: Bexar County

Phone: (210) 496-1200

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 304 children

State ID (HHSC operation number): 557183

Permit: Full Permit, issued October 18, 2001

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 557183 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 15 inspections
  • 3 investigations
  • 1 assessment
  • 14 citations from these visits (risk level: High 3, Medium High 9, Medium 2)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from February 17, 2022 to September 23, 2026, newest first: 36 visits and 32 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. September 23, 2026 · Inspection · No citations

  2. September 15, 2026 · Inspection · 6 citations

    • 746.5405 - Documentation of Gas Leak Inspection

      Risk level: Medium High · Correct-by date in the state file: September 30, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The last gas inspection was documented as being done on 5/30/24.

    • 745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone

      Risk level: High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 21, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of the inspection, there were three staff members present without background checks. *Note: the background checks were ran during the inspection

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, a caregiver was over ratio in the classroom by four children.

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: September 18, 2026 · Correction verified: September 16, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One out of the ten staff member files reviewed did not have first aid certification.

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: September 15, 2026 · Correction verified: September 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver stated there were 16 children in care when there were actually 15. *Note: This was corrected when the caregiver recounted the children

    • 746.3501(6) - Diaper Changing Steps-Supplies Kept Out of Child's Reach

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, there was diaper cream observed stored in a restroom, accessible to children. *Note: this was corrected at inspection when the diaper creams were moved

  3. November 12, 2025 · Inspection · No citations

  4. July 16, 2025 · Inspection · No citations

  5. July 2, 2025 · Inspection · No citations

  6. May 23, 2025 · Inspection · No citations

  7. May 22, 2025 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: June 20, 2025 · Correction verified: July 2, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Operation video footage demonstrated an operation staff member push a child down on their head making child fall/sit on their cot. Operation video footage demonstrated a staff member pulling the mat from beneath a child, causing the child to slip off. Operation video footage demonstrated an operation staff member grab a child by one ankle and one wrist and flipping child around on their cot. Operation video footage demonstrated an operation staff member shake pants off a child sleeping on a cot to put on new ones.

  8. February 25, 2025 · Inspection · No citations

  9. January 28, 2025 · Inspection · No citations

  10. January 17, 2025 · Inspection · No citations

  11. January 10, 2025 · Investigation (the program reported it to the state) · No citations

  12. December 30, 2024 · Assessment · No citations

  13. December 9, 2024 · Inspection · 3 citations

    • 746.401(4) - Posting Requirements - Emergency and evacuation relocation diagram

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      2 classrooms were missing emergency evacuation maps. * Corrected at inspection.

    • 746.901(6) - Required Personnel Records -Training Hours

      Risk level: Medium · Correct-by date in the state file: December 9, 2024 · Correction verified: December 30, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      When reviewing staff files one staff member out of ten was missing training certificates to review.

    • 746.501(a)(20) - Written Operational Policies - Parent Rights

      Risk level: Medium · Correct-by date in the state file: December 9, 2024 · Correction verified: December 30, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the handbook or application there was no signed verification that the parents were aware of their parent rights.

  14. May 29, 2024 · Inspection · 3 citations

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: June 7, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A child with a diagnosed food allergy did not have a allergy emergency plan available for review.

    • 746.5401 - Requirement of Gas Leak Inspection

      Risk level: Medium High · Correct-by date in the state file: June 3, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Documentation for a gas leak test that was completed in the last two years was not avalible for review.

    • 746.613(b) - Immunization Records, Exceptions, and Exemptions Current

      Risk level: Medium High · Correct-by date in the state file: June 12, 2024 · Correction verified: June 14, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two out of the ten children files did not include updated immunization records available for review.

  15. February 5, 2024 · Inspection · No citations

  16. February 1, 2024 · Inspection · No citations

  17. January 12, 2024 · Inspection · No citations

  18. January 8, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: January 29, 2024 · Correction verified: February 1, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the documentation gathered and interviews conducted with staff and administration it was determined a child was given yogurt on two different occasions unknowing the child had a diagnosed allergy to dairy.

  19. December 28, 2023 · Inspection · No citations

  20. August 22, 2023 · Inspection · No citations

  21. August 8, 2023 · Investigation · No citations

  22. July 24, 2023 · Inspection · No citations

  23. July 20, 2023 · Investigation · 1 citation

    • 746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs

      Risk level: Medium High · Correct-by date in the state file: August 9, 2023 · Correction verified: August 22, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child with known special needs was able to get out of his classroom and into the playground without his caregiver's knowledge.

  24. February 24, 2023 · Inspection · 4 citations

    • 746.603(a)(3) - Children's Records - Health Statement

      Risk level: Medium · Correct-by date in the state file: March 10, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.605(3) - Required Admission Information - Date of Admission

      Risk level: Medium Low · Correct-by date in the state file: March 3, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      One child file did not have a date of enrollement for the child.

    • 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training

      Risk level: Medium High · Correct-by date in the state file: March 10, 2023 · Correction verified: March 17, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One employee is missing nine hours of required annual training.

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: March 3, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      There were 2 children files that did not have an address for the emergency contacts. One file was corrected at inspection

  25. September 27, 2022 · Inspection · No citations

  26. July 5, 2022 · Inspection · No citations

  27. July 1, 2022 · Investigation · No citations

  28. June 20, 2022 · Inspection · No citations

  29. June 7, 2022 · Investigation · No citations

  30. May 16, 2022 · Inspection · No citations

  31. April 6, 2022 · Inspection · No citations

  32. March 29, 2022 · Inspection · No citations

  33. March 14, 2022 · Inspection · 3 citations

    • 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training

      Risk level: Medium High · Correct-by date in the state file: March 25, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Five out of nine staff files were missing yearly training hours.

    • 746.3407 - Maintenance of Building, Grounds and Equipment

      Risk level: Medium High · Correct-by date in the state file: March 28, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Operation was utilizing the gym classroom for storage. In order to maintain that spaced licensed they would need clear it for it not to affect their capacity.

    • 746.901(4) - Required Personnel Records - Required Affidavit

      Risk level: Medium Low · Correct-by date in the state file: March 16, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): No

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  34. March 4, 2022 · Investigation · 3 citations

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based upon video obtained, a caregiver was observed using inappropriate judgment and poor self-control when frustrated by a child.

    • 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual

      Risk level: High · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on video obtained during the investigation, a former caregiver treated a child who would not stay on her cot in a harsh manner.

    • 746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep

      Risk level: Medium · Correct-by date in the state file: May 2, 2022 · Correction verified: May 16, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on video footage, a caregiver was observed laying a child forcefully and covering the child's head with a blanket.

  35. March 1, 2022 · Inspection · 7 citations

    • 746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records

      Risk level: Medium · Correct-by date in the state file: March 3, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Staff files were not available for review.

    • 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      Risk level: Medium High · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A cot was placed in a fire exit while nap time.

    • 746.5307(b) - Fire Extinguishers Serviced

      Risk level: Medium High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Fire extinguishers were last serviced on September 2019.

    • 746.2905(1) - Children Not Required to Sleep - May Not Force Child to Sleep

      Risk level: Medium · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Three children in the 3 to 5 year old class were being put to sleep during nap time with their heads covered. * Caregiver was asked to immediately uncover the child's head.

    • 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      Risk level: High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A copy of the most recent fire inspection was not available for review.

    • 746.5401 - Requirement of Gas Leak Inspection

      Risk level: Medium High · Correct-by date in the state file: March 15, 2022 · Correction verified: March 4, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Gas inspection was last inspected on 08/08/2019.

    • 746.2401(6) - Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers

      Risk level: High · Correct-by date in the state file: March 1, 2022 · Correction verified: March 14, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One infant under the age of 13 months was wearing a bead necklace on her neck, another infants was wearing beads clipped to his/her pacifier.

  36. February 17, 2022 · Investigation · No citations

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.