Find a program / Texas / San Antonio / Primrose School At Cibolo Canyons
Childcare center · San Antonio, TX
Primrose School At Cibolo Canyons
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 3330 TPC PKWY, San Antonio, TX 78261
County: Bexar County
Phone: (210) 479-7099
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 231 children
State ID (HHSC operation number): 1702706
Permit: Full Permit, issued January 31, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1702706 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 12 inspections
- 5 investigations
- 4 citations from these visits (risk level: Medium High 1, Medium 2, Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 8, 2021 to August 13, 2026, newest first: 27 visits and 8 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
August 13, 2026 · Inspection · No citations
August 10, 2026 · Investigation (the program reported it to the state) · No citations
April 2, 2026 · Inspection · No citations
November 19, 2025 · Inspection · No citations
November 10, 2025 · Investigation (the program reported it to the state) · No citations
October 29, 2025 · Inspection · 2 citations
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: November 7, 2025 · Correction verified: November 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of ten children's records reviewed did not have updated immunizations in the records.
746.801(10) - Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not document monthly inspections of the fire extinguishers or the monthly tests of the smoke alarms and carbon monoxide detectors. Note: This was corrected at inspection when the director documented the dates the inspections and test were completed for September and October of 2025.
July 31, 2025 · Inspection · No citations
July 18, 2025 · Investigation · No citations
June 4, 2025 · Inspection · No citations
January 3, 2025 · Inspection · 2 citations
746.611(a)(1) - Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Risk level: Low · Correct-by date in the state file: January 17, 2025 · Correction verified: January 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of ten children files did not have a health statement to review. Child started in November of 2023.
746.501(a)(20) - Written Operational Policies - Parent Rights
Risk level: Medium · Correct-by date in the state file: January 17, 2025 · Correction verified: January 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In the handbook or application there was no signed verification that the parents were given information about their parent rights.
September 19, 2024 · Inspection · No citations
September 10, 2024 · Investigation (the program reported it to the state) · No citations
August 28, 2024 · Inspection · No citations
July 1, 2024 · Inspection · No citations
May 17, 2024 · Inspection · No citations
May 7, 2024 · Investigation · No citations
January 17, 2024 · Inspection · No citations
April 18, 2023 · Inspection · No citations
April 6, 2023 · Inspection · No citations
April 5, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 6, 2023 · Correction verified: April 18, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unattended during outside time. The child was found by another caregiver and was not alone for more than an few minutes, however the caregiver was unaware that the child was missing until the child was reunited with the group. This CG is no longer employed at this operation.
January 23, 2023 · Inspection · 2 citations
746.501(a)(18)(B) - Written Operational Policies - Duration
Risk level: Medium · Correct-by date in the state file: January 27, 2023 · Correction verified: January 24, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Operational policies were missing durations for promoting indoor/outdoor physical activity.
746.611(a)(1) - Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Risk level: Low · Correct-by date in the state file: February 3, 2023 · Correction verified: January 31, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of ten children's records evaluated did not have a health statement on file.
February 2, 2022 · Inspection · No citations
December 29, 2021 · Inspection · No citations
December 29, 2021 · Inspection · No citations
December 27, 2021 · Investigation · 1 citation
746.2419(6) - Requirements for Feeding Infants - Label Bottles/Cups
Risk level: Medium High · Correct-by date in the state file: February 2, 2022 · Correction verified: February 2, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Child was given another child's bottle.
November 17, 2021 · Inspection · No citations
November 8, 2021 · Investigation · No citations
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.