Find a program / Texas / San Antonio / Pinnacle Montessori Academy of Alamo Ranch
Childcare center · San Antonio, TX
Pinnacle Montessori Academy of Alamo Ranch
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 11400 CULEBRA RD, San Antonio, TX 78253
County: Bexar County
Phone: (210) 716-1250
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 210 children
State ID (HHSC operation number): 1544442
Permit: Full Permit, issued August 13, 2015
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1544442 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 31 inspections
- 8 investigations
- 32 citations from these visits (risk level: High 11, Medium High 18, Medium 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from January 11, 2022 to October 28, 2026, newest first: 92 visits and 71 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 28, 2026 · Inspection · No citations
September 21, 2026 · Inspection · No citations
September 15, 2026 · Inspection · No citations
August 20, 2026 · Inspection · No citations
August 19, 2026 · Investigation (the program reported it to the state) · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: September 8, 2026 · Correction verified: September 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the course of the investigation, it was noted a toddler was unsupervised for approximately 2.5 minutes.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: September 8, 2026 · Correction verified: September 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the course of the investigation, it was noted that a toddler caregiver was utilizing a cell phone while a child exited the classroom.
August 10, 2026 · Inspection · No citations
August 6, 2026 · Investigation · 4 citations
746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Risk level: Medium High · Correct-by date in the state file: September 4, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
It was determined during the investigation, while viewing video footage that a child was not offered water upon return to the classroom from being outside.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: September 4, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was determined that a 2-year-old child was left unattended on the playground for approximately 30 minutes.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: September 4, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was determined that a parent was not notified immediately when a child was left unattended outside. The parent was notified within 2.5 hours of the incident.
746.3417(4) - Children Handwashing After Outdoor Activities
Risk level: Medium High · Correct-by date in the state file: September 4, 2026 · Correction verified: September 15, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
During the investigation, it was determined while viewing video footage that a child did not wash their hands upon entering the classroom from outside.
June 4, 2026 · Inspection · No citations
May 11, 2026 · Inspection · 2 citations
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: May 29, 2026 · Correction verified: June 4, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At time of inspection, six out of seven monthly feeding instructions were not updated for the month of May.
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Risk level: Medium High · Correct-by date in the state file: May 11, 2026 · Correction verified: June 4, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At time of inspeciton, crib sheets were observed to not be tight-fitted.
January 12, 2026 · Inspection · 1 citation
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Risk level: Medium High · Correct-by date in the state file: January 26, 2026 · Correction verified: January 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.
January 2, 2026 · Inspection · 1 citation
746.3503(a) - Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Risk level: Medium High · Correct-by date in the state file: January 12, 2026 · Correction verified: January 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.
December 22, 2025 · Investigation · 1 citation
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: January 12, 2026 · Correction verified: January 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Several classrooms were observed of having the children's cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children's blankets. Note, pictures were taken of all classrooms and restrooms.
September 30, 2025 · Inspection · No citations
September 16, 2025 · Inspection · No citations
September 10, 2025 · Inspection · No citations
September 2, 2025 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: September 2, 2025 · Correction verified: September 10, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.
August 29, 2025 · Investigation · No citations
August 26, 2025 · Inspection · 1 citation
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: September 3, 2025 · Correction verified: September 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.
August 13, 2025 · Inspection · 7 citations
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: September 8, 2025 · Correction verified: September 16, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Five of the nine caregivers did not have training certificates totaling 24 hours available for review.
746.2405(2) - Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
Risk level: Medium High · Correct-by date in the state file: August 13, 2025 · Correction verified: August 26, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.
746.1311(a) - Director Annual Training 30 Hours Required
Risk level: Medium · Correct-by date in the state file: September 8, 2025 · Correction verified: September 16, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The director did not have training certificates totaling 30 hours available for review.
746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Risk level: Medium High · Correct-by date in the state file: September 15, 2025 · Correction verified: September 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: August 13, 2025 · Correction verified: August 26, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
Risk level: Medium High · Correct-by date in the state file: August 13, 2025 · Correction verified: August 26, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A standing fan was observed to be on the floor in the primary room.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: August 20, 2025 · Correction verified: August 26, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.
July 11, 2025 · Inspection · No citations
June 10, 2025 · Inspection · No citations
June 2, 2025 · Inspection · No citations
May 23, 2025 · Investigation · 2 citations
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: July 1, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: July 1, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.
April 8, 2025 · Investigation · No citations
March 11, 2025 · Inspection · No citations
March 7, 2025 · Investigation · No citations
February 25, 2025 · Inspection · No citations
February 18, 2025 · Inspection · 1 citation
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Risk level: High · Correct-by date in the state file: February 18, 2025 · Correction verified: February 25, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
January 7, 2025 · Inspection · No citations
November 6, 2024 · Inspection · 1 citation
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Risk level: High · Correct-by date in the state file: December 20, 2024 · Correction verified: January 7, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.
August 6, 2024 · Inspection · No citations
July 24, 2024 · Inspection · No citations
May 17, 2024 · Inspection · 2 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: June 28, 2024 · Correction verified: May 21, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not obtain a fire inspection within the last 12 months.
746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Risk level: Medium High · Correct-by date in the state file: July 31, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.
March 4, 2024 · Inspection · No citations
February 8, 2024 · Investigation (the program reported it to the state) · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: February 23, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: February 23, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The automatic door closer that is meant to close classrooms doors was not working properly in room 112.
February 8, 2024 · Inspection · 2 citations
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Correct-by date in the state file: February 8, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.
746.3415(4) - Employee Handwashing After Diapering a Child
Risk level: Medium High · Correct-by date in the state file: February 8, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child's diaper.
January 26, 2024 · Inspection · 2 citations
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A bottle of Lysol was observed on a shelf in the bathroom that was within children's reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.
746.5209(c) - No Blocked or Locked Doors as Exits
Risk level: High · Correct-by date in the state file: January 26, 2024 · Correction verified: February 8, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.
December 8, 2023 · Inspection · No citations
November 15, 2023 · Inspection · No citations
October 24, 2023 · Inspection · No citations
October 3, 2023 · Inspection · No citations
September 22, 2023 · Inspection · No citations
September 21, 2023 · Investigation (the program reported it to the state) · No citations
September 21, 2023 · Investigation (the program reported it to the state) · No citations
September 21, 2023 · Investigation (the program reported it to the state) · 2 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 12, 2023 · Correction verified: October 24, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A parent was not notified of a situation that placed their child at risk until the day after the incident.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 12, 2023 · Correction verified: October 24, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unsupervised.
September 15, 2023 · Inspection · No citations
August 30, 2023 · Inspection · 1 citation
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Risk level: High · Correct-by date in the state file: November 30, 2023 · Correction verified: December 8, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The electronic child safety alarm was observed not functioning in one of the operation's vans used to transport the children in care.
July 28, 2023 · Inspection · No citations
June 30, 2023 · Inspection · No citations
May 31, 2023 · Inspection · No citations
April 27, 2023 · Inspection · No citations
March 29, 2023 · Inspection · No citations
March 13, 2023 · Inspection · No citations
March 10, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: March 13, 2023 · Correction verified: March 29, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A four year old child was left unsperviseed in the classroom for six minutes.
March 1, 2023 · Inspection · 1 citation
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: March 1, 2023 · Correction verified: March 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have a current fire inspection.
February 3, 2023 · Inspection · No citations
January 30, 2023 · Inspection · No citations
January 27, 2023 · Investigation (the program reported it to the state) · 3 citations
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: January 30, 2023 · Correction verified: February 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon information gathered and interviews conducted the incident report wasn't signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: January 30, 2023 · Correction verified: February 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.
January 26, 2023 · Inspection · No citations
January 23, 2023 · Inspection · No citations
January 19, 2023 · Investigation (the program reported it to the state) · 3 citations
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: January 23, 2023 · Correction verified: January 30, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: January 23, 2023 · Correction verified: January 30, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: January 23, 2023 · Correction verified: January 30, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.
December 22, 2022 · Inspection · No citations
December 12, 2022 · Inspection · No citations
December 9, 2022 · Inspection · 1 citation
746.4751(c) - Maintenance Procedures for Active Play - Hazards Removed or Repaired
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation's maintenance personnel applied the screws to secure the slide in place.
November 15, 2022 · Inspection · No citations
November 9, 2022 · Inspection · No citations
November 2, 2022 · Investigation (the program reported it to the state) · No citations
November 2, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: November 30, 2022 · Correction verified: November 30, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.
October 28, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: December 19, 2022 · Correction verified: December 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.
October 26, 2022 · Inspection · No citations
October 21, 2022 · Investigation (the program reported it to the state) · 2 citations
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Risk level: High · Correct-by date in the state file: December 16, 2022 · Correction verified: December 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: December 16, 2022 · Correction verified: December 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child's relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child's food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn't directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.
October 21, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: December 2, 2022 · Correction verified: December 12, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.
October 6, 2022 · Inspection · No citations
September 20, 2022 · Inspection · No citations
September 16, 2022 · Investigation (the program reported it to the state) · No citations
August 22, 2022 · Inspection · No citations
July 27, 2022 · Inspection · 1 citation
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child's hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child's hands.
July 21, 2022 · Inspection · No citations
July 7, 2022 · Inspection · No citations
June 21, 2022 · Inspection · 1 citation
746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child's height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.
June 20, 2022 · Investigation · No citations
June 18, 2022 · Investigation · No citations
June 15, 2022 · Investigation · 3 citations
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: August 11, 2022 · Correction verified: August 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: August 11, 2022 · Correction verified: August 22, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: August 11, 2022 · Correction verified: August 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.
June 14, 2022 · Inspection · No citations
June 10, 2022 · Investigation · 5 citations
746.1003(1) - Director Responsibilities - Operate in Compliance
Risk level: High · Correct-by date in the state file: July 6, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: Medium High · Correct-by date in the state file: July 6, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: July 6, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation failed to notify licensing on an incident that happen on the playground with two children.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: July 6, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: July 6, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.
June 10, 2022 · Inspection · No citations
June 9, 2022 · Investigation · 5 citations
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: June 27, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: June 27, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.
746.1203(6) - Responsibilities of Caregivers - Free of other activities
Risk level: Medium High · Correct-by date in the state file: June 27, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: June 27, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: June 27, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.
May 18, 2022 · Inspection · No citations
March 29, 2022 · Inspection · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.
March 24, 2022 · Investigation · 4 citations
746.4751(c) - Maintenance Procedures for Active Play - Hazards Removed or Repaired
Risk level: Medium High · Correct-by date in the state file: May 31, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.
746.4601(7) - Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points
Risk level: High · Correct-by date in the state file: May 31, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: May 31, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: May 31, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Nails were observed protruding from the broken wooden fences that divides the playground spaces.
February 25, 2022 · Assessment · 1 citation
746.303(b) - Report Number of Employees
Risk level: Medium Low · Correct-by date in the state file: February 28, 2022 · Correction verified: February 28, 2022 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
January 11, 2022 · Investigation (the program reported it to the state) · 1 citation
746.305(a)(4) - Report Outbreak of Communicable Illness
Risk level: Medium High · Correct-by date in the state file: February 2, 2022 · Correction verified: February 9, 2022 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.