Find a program / Texas / San Antonio / Shepherd of the Hills Lutheran
Childcare center · San Antonio, TX
Shepherd of the Hills Lutheran
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 6914 WURZBACH RD, San Antonio, TX 78240
County: Bexar County
Phone: (210) 614-3741
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 219 children
State ID (HHSC operation number): 128747
Permit: Full Permit, issued August 4, 1986
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 128747 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 16 inspections
- 5 investigations
- 1 assessment
- 30 citations from these visits (risk level: High 3, Medium High 16, Medium 9, Medium Low 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from June 17, 2022 to October 27, 2026, newest first: 49 visits and 58 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 27, 2026 · Inspection · No citations
September 2, 2026 · Inspection · 3 citations
746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Risk level: Medium High · Correct-by date in the state file: September 16, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone.
746.1013(a)(3) - Director's Absence - Caregiver in Charge Has Access to All Records
Risk level: Medium · Correct-by date in the state file: September 2, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files.
746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Risk level: Medium High · Correct-by date in the state file: September 16, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
On two of the playgrounds the loose-fill was not installed to the required depth of six inches.
May 29, 2026 · Inspection · No citations
May 22, 2026 · Inspection · No citations
May 13, 2026 · Investigation · No citations
April 20, 2026 · Assessment · 1 citation
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: May 26, 2026 · Correction verified: May 26, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted.
March 17, 2026 · Inspection · 3 citations
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally.
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: March 31, 2026 · Correction verified: April 20, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training.
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: March 31, 2026 · Correction verified: March 31, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment.
November 13, 2025 · Inspection · No citations
November 12, 2025 · Investigation · No citations
September 18, 2025 · Inspection · 1 citation
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: September 25, 2025 · Correction verified: September 25, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
September 3, 2025 · Inspection · 5 citations
746.401(8) - Posting Requirements - Telephone Numbers
Risk level: Medium Low · Correct-by date in the state file: September 3, 2025 · Correction verified: September 18, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Required telephone numbers were not visibly posted.
746.5401 - Requirement of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: September 17, 2025 · Correction verified: September 18, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have a current gas inspection.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: September 17, 2025 · Correction verified: September 18, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation's most recent fire inspection was completed on July 2, 2024.
746.401(7) - Posting Requirements - Licensing Parent Notification Poster
Risk level: Medium Low · Correct-by date in the state file: September 3, 2025 · Correction verified: September 18, 2025 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: September 17, 2025 · Correction verified: September 18, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training.
March 12, 2025 · Inspection · 1 citation
746.4135(b) - Children's Products- Annual Certification
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
December 5, 2024 · Inspection · No citations
October 10, 2024 · Inspection · 12 citations
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection.
746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An individual required to have two hours of transportation did not have certificates available for review.
746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle
Risk level: High · Correct-by date in the state file: November 21, 2024 · Correction verified: December 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed.
746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: November 7, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Six of the ten staff files were reviewed did not have current CPR/First aid certification.
746.5603(c) - Types of Vehicles Used to Transport Children - Be Maintained Safely
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: November 7, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a seatbelt in the last seat in the back on the right side behind the diver that is broken.
746.1309(e) - Documented Annual Training- Required Content
Risk level: Medium · Correct-by date in the state file: October 17, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials.
746.1311(e) - Director Annual Training - Additional required topics
Risk level: Medium · Correct-by date in the state file: October 17, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.5627 - Required Vehicle Documentation - date of lease or purchase for each vehicle
Risk level: Medium · Correct-by date in the state file: October 17, 2024 · Correction verified: November 7, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Proof of one of the vehicles purchases was not available for review.
746.1311(d) - Director Annual Training - Caring for children under 24 months
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review.
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: December 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed.
746.605(12) - Required Admission Information - Special Needs Statement
Risk level: Medium High · Correct-by date in the state file: October 17, 2024 · Correction verified: December 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed.
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: October 17, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the ten staff files did not have training certificates available for review for the most recently completed training year.
July 10, 2024 · Inspection · No citations
June 12, 2024 · Inspection · No citations
May 30, 2024 · Investigation · 2 citations
746.3301(h) - Nutrition and Food Service - Food not a reward
Risk level: Medium High · Correct-by date in the state file: July 1, 2024 · Correction verified: July 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined through an investigation that caregivers were using food items as a reward for good behavior.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: July 1, 2024 · Correction verified: July 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care.
May 28, 2024 · Inspection · 2 citations
746.3701(1) - Safety - Electrical Outlets Covered
Risk level: Medium High · Correct-by date in the state file: May 28, 2024 · Correction verified: May 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Outlets in Pre-K rooms were observed to be uncovered.
746.3701(10) - Safety - Televisions Anchored to Prevent Tip Over
Risk level: Medium High · Correct-by date in the state file: May 29, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A television was observed to be sat on top of crate on a shelf and was not anchored.
April 15, 2024 · Inspection · No citations
April 3, 2024 · Investigation · No citations
November 29, 2023 · Inspection · No citations
November 27, 2023 · Investigation (the program reported it to the state) · No citations
October 23, 2023 · Inspection · 9 citations
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The ten files reviewed did not include necessary information for the listed emergency contact.
746.901(4) - Required Personnel Records - Required Affidavit
Risk level: Medium Low · Correct-by date in the state file: October 27, 2023 · Correction verified: November 10, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two of the ten staff files did not include the employment affidavit.
746.901(1) - Required Personnel Records - Dates of Employment
Risk level: Medium Low · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Seven of the ten staff files did not include employment begin dates.
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One file did not include current immunization records.
746.605(3) - Required Admission Information - Date of Admission
Risk level: Medium Low · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The ten files reviewed did not include the date of admission.
746.503 - Provide Parents With Copy of Policies
Risk level: Medium · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Nine of the ten children's files reviewed did not include verification of receipt of the operational policies.
746.501(a)(24) - Written Operational Policies - Emergency Preparedness Plans
Risk level: High · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operational polcies/Parent handbook did not include the emergency prepardness plan.
746.605(12) - Required Admission Information - Emergency Medical Authorization
Risk level: High · Correct-by date in the state file: November 6, 2023 · Correction verified: November 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ten of the children's files did not include emerceny care authorization.
746.4135(b) - Children's Products- Annual Certification
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 9, 2023 · Inspection · No citations
September 26, 2023 · Inspection · No citations
August 29, 2023 · Inspection · No citations
August 18, 2023 · Investigation · 1 citation
746.3501(1) - Diaper Changing Steps- Prompt
Risk level: Medium High · Correct-by date in the state file: October 9, 2023 · Correction verified: October 23, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Children who are toilet learning, were sent home in soiled diapers.
August 10, 2023 · Inspection · 2 citations
746.4501(b) - Chairs - Safety Straps Used if Required by Manufacturer
Risk level: Medium · Correct-by date in the state file: August 10, 2023 · Correction verified: August 10, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats.
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering.
July 27, 2023 · Inspection · No citations
July 17, 2023 · Inspection · No citations
July 17, 2023 · Inspection · No citations
July 6, 2023 · Inspection · No citations
July 3, 2023 · Investigation · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 25, 2023 · Correction verified: July 27, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising.
June 23, 2023 · Inspection · 1 citation
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands.
June 14, 2023 · Investigation · No citations
June 6, 2023 · Inspection · No citations
June 5, 2023 · Investigation · 3 citations
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: July 10, 2023 · Correction verified: July 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: July 10, 2023 · Correction verified: July 17, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregivers have been using yelling as a form of discipline.
746.3501(1) - Diaper Changing Steps- Prompt
Risk level: Medium High · Correct-by date in the state file: July 10, 2023 · Correction verified: July 10, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two children were reported to be sent home in soiled clothing after having a toileting accident.
May 24, 2023 · Inspection · No citations
May 19, 2023 · Investigation · No citations
May 10, 2023 · Inspection · No citations
April 5, 2023 · Inspection · No citations
March 31, 2023 · Investigation · 3 citations
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 6, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 6, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
After interviews, three individuals confirmed caregivers using personal devices while caring for children.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: May 24, 2023 · Correction verified: June 6, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration.
March 24, 2023 · Inspection · No citations
March 16, 2023 · Investigation · 3 citations
746.1003(2) - Director Responsibilities - Employees Comply with Standards
Risk level: Medium · Correct-by date in the state file: April 26, 2023 · Correction verified: May 10, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards.
746.2805(1) - Prohibited Punishments - Corporal Punishment
Risk level: High · Correct-by date in the state file: April 26, 2023 · Correction verified: May 10, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver used corporal punishment with a child.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: April 26, 2023 · Correction verified: May 10, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was heard yelling at children.
December 16, 2022 · Inspection · No citations
August 29, 2022 · Inspection · No citations
August 17, 2022 · Investigation · No citations
July 22, 2022 · Inspection · No citations
June 17, 2022 · Inspection · 5 citations
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Risk level: Medium High · Correct-by date in the state file: July 8, 2022 · Correction verified: July 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was less then 6 inches of loose fill material underneath the climbing bars, rock wall tee-pee, and where the slide exits were located, on the playground for the 2 year olds through 4 year olds.
746.4003(a) - First Aid Kit - Incomplete Kit
Risk level: Medium · Correct-by date in the state file: June 24, 2022 · Correction verified: July 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a thermometer that was missing from the first aid kit located on the bus used to transport children.
746.5307(b) - Fire Extinguishers Serviced
Risk level: Medium High · Correct-by date in the state file: July 1, 2022 · Correction verified: July 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was a fire extinguisher on the bus, meant to transport children, that had not been serviced since August 2013.
746.5205(4) - Documentation of Drills
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was no documentation of drills that occurred in April, or May of this year 2022 available for review. Note: This was corrected at inspection when the director added in the date in which the fire dill was conducted.
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Risk level: High · Correct-by date in the state file: July 18, 2022 · Correction verified: July 22, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was not an electronic child safety alarm that was installed in the bus used to transport children.
Is this your program?
Claiming is free. We show the state's record as the agency publishes it, so claiming doesn't change it; to correct the state's record, contact Texas HHSC. If we got something wrong on this page, we'll fix it. Claim this program
BackPR is registration and payment software for programs like this one: online enrollment and tuition payments, free for nonprofits (other programs get pricing by quote), with no BackPR fee on what families pay and free setup. Stripe's card fees apply. Create a BackPR account · Questions? Contact us
More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.