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Childcare center · San Antonio, TX

Madonna Center

A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 1906 CASTROVILLE RD, San Antonio, TX 78237

County: Bexar County

Phone: (210) 432-2374

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 204 children

State ID (HHSC operation number): 39086

Permit: Full Permit, issued October 11, 1985

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 39086 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 33 inspections
  • 17 investigations
  • 27 citations from these visits (risk level: High 10, Medium High 13, Medium 4)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from November 23, 2021 to October 21, 2026, newest first: 72 visits and 35 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 21, 2026 · Inspection · No citations

  2. August 25, 2026 · Inspection · 3 citations

    • 746.5207(b) - Emergency Evacuation and Relocation Diagram - Posted in Each Room

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three classrooms did not have the evacuation maps posted in the classroom. Note: This was corrected at inspection when evacuation maps were posted in the classroom.

    • 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps

      Risk level: Medium High · Correct-by date in the state file: September 25, 2026 · Correction verified: October 22, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, 14 bucket seats in two infant classrooms were observed without safety straps to secure the children.

    • 746.1309(e) - Documented Annual Training- Required Content

      Risk level: Medium · Correct-by date in the state file: September 25, 2026 · Correction verified: October 22, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three of four staff files evaluated did not have health and safety trainings available for review.

  3. August 11, 2026 · Inspection · 1 citation

    • 746.2419(6) - Requirements for Feeding Infants - Label Bottles/Cups

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      All four infant bottles in the Infant 0-6 month old classroom had no labels on the bottles with their names.

  4. July 30, 2026 · Investigation · No citations

  5. July 28, 2026 · Inspection · No citations

  6. June 29, 2026 · Inspection · No citations

  7. June 8, 2026 · Inspection · No citations

  8. June 1, 2026 · Investigation · 3 citations

    • 746.501(a)(8) - Written Operational Policies - Suspension and Expulsion

      Risk level: Medium High · Correct-by date in the state file: July 16, 2026 · Correction verified: July 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Throughout the investigation, it was observed that the operational policy lacks provisions for the processes of suspension and expulsion.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: July 16, 2026 · Correction verified: July 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of the investigation, it was noted operation staff failed to provide adequate supervision due to daily incidents where children are fighting among themselves while in care.

    • 746.2705(2) - School-age Furnishings and Equipment - Age-appropriate Rest Equipment

      Risk level: Medium · Correct-by date in the state file: July 16, 2026 · Correction verified: July 28, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation, it was noted school-aged children were napping on the class floor.

  9. April 15, 2026 · Inspection · No citations

  10. April 6, 2026 · Inspection · 1 citation

    • 745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone

      Risk level: High · Correct-by date in the state file: April 8, 2026 · Correction verified: April 6, 2026 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

  11. April 2, 2026 · Investigation · No citations

  12. March 31, 2026 · Inspection · 1 citation

    • 745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check

      Risk level: High · Correct-by date in the state file: March 31, 2026 · Correction verified: April 16, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was determined that an individual present at the operation does not have a valid background check completed for this operation.

  13. March 25, 2026 · Inspection · No citations

  14. March 24, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 745.621(a)(3) - AP Initial background checks submitted - At the time you contract with someone who requires a background check

      Risk level: High · Correct-by date in the state file: April 22, 2026 · Correction verified: April 23, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of this investigation, it was found that the staff member who accompanied the child in the ambulance to the hospital had not completed a valid background check for this operation.

  15. March 2, 2026 · Inspection · No citations

  16. February 23, 2026 · Inspection · No citations

  17. February 18, 2026 · Investigation (the program reported it to the state) · No citations

  18. January 27, 2026 · Inspection · No citations

  19. January 22, 2026 · Investigation · 3 citations

    • 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      Risk level: High · Correct-by date in the state file: March 17, 2026 · Correction verified: March 25, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2025. The operation did not notify the parent.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: March 17, 2026 · Correction verified: March 25, 2026 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: March 17, 2026 · Correction verified: March 25, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the course of the investigation, it was determined that a child was left unattended outside on 11/21/2026.

  20. December 1, 2025 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Correct-by date in the state file: December 1, 2025 · Correction verified: December 3, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver in classroom D-12 was observed working in the classrooms supervising children without receiving a background check and letter of eligibility. NOTE: This was corrected at inspection when the caregiver left the operation and a background check was submitted.

  21. November 5, 2025 · Inspection · 1 citation

    • 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages

      Risk level: Medium High · Correct-by date in the state file: November 5, 2025 · Correction verified: December 1, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection multiple caregivers were unable to provide the ages of the children in their class.

  22. October 6, 2025 · Inspection · 2 citations

    • 746.2407 - Infant Care Area Furnishings and Equipment -Use of Safety Straps

      Risk level: Medium High · Correct-by date in the state file: October 6, 2025 · Correction verified: November 5, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was observed that infants seated in restrictive devices were not properly secured with straps. This was corrected at inspection.

    • 746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages

      Risk level: Medium High · Correct-by date in the state file: October 6, 2025 · Correction verified: November 5, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At time of inspection two toddler caregivers were unable to provide the ages of the children in their class.

  23. September 24, 2025 · Inspection · No citations

  24. September 22, 2025 · Investigation · No citations

  25. September 16, 2025 · Investigation · No citations

  26. September 16, 2025 · Inspection · No citations

  27. August 13, 2025 · Inspection · No citations

  28. August 4, 2025 · Inspection · No citations

  29. July 28, 2025 · Inspection · No citations

  30. July 25, 2025 · Investigation · No citations

  31. May 16, 2025 · Inspection · No citations

  32. May 9, 2025 · Investigation · No citations

  33. April 9, 2025 · Inspection · 1 citation

    • 746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Napping children were observed placed in front of exits in multiple classrooms. This was corrected when the director moved each child away from the exits.

  34. March 31, 2025 · Investigation (the program reported it to the state) · No citations

  35. January 23, 2025 · Inspection · 1 citation

    • 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In toddler room, the children were served crackers without a plate or napkin. This was corrected when it was addressed with the caregiver and caregiver provided plastic plates for the children to eat their snack on.

  36. January 14, 2025 · Investigation · No citations

  37. January 10, 2025 · Inspection · No citations

  38. January 8, 2025 · Investigation · No citations

  39. January 7, 2025 · Inspection · No citations

  40. November 14, 2024 · Inspection · 1 citation

    • 746.3417(3) - Children Handwashing After Toileting or Diapering

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver did not wash an infant's hands after changing their diaper. This was corrected when the caregiver was reminded about handwashing procedures and the caregiver washed the infant's hands.

  41. November 12, 2024 · Investigation · No citations

  42. October 2, 2024 · Inspection · No citations

  43. September 30, 2024 · Investigation · No citations

  44. September 26, 2024 · Inspection · 1 citation

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Cleaning solutions and chemicals were observed under the sinks in three children's restrooms without child safety locks.

  45. July 12, 2024 · Inspection · No citations

  46. July 9, 2024 · Investigation · No citations

  47. June 3, 2024 · Inspection · No citations

  48. May 21, 2024 · Investigation · No citations

  49. February 6, 2024 · Inspection · No citations

  50. January 17, 2024 · Inspection · 6 citations

    • 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders

      Risk level: Medium High · Correct-by date in the state file: January 17, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Crackers were served on a bare table for children to eat from.

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: January 17, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Children were observed using a restroom in a room filled with stacks of boxes and other storage items.

    • 746.901 - Required Personnel Records

      Risk level: Medium · Correct-by date in the state file: January 18, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The following personnel records were not available for review at time of inspection: proof of education, notarized Affidavit for Applicants for Employment form, proof of background check eligibility letter, copy of photo ID, and signed statement employees recieved copies of operational policies and employee policies.

    • 746.4403(a) - Handwashing Sink in Diaper-Changing Area

      Risk level: Medium · Correct-by date in the state file: January 22, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An infant classroom with a diaper-changing area does not have a handwashing sink.

    • 746.4805(d) - Measurement of Use Zone for Slides - No Overlap

      Risk level: Medium High · Correct-by date in the state file: January 17, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A piece of outdoor play equipment was observed in front of a slide on the playground. The equipment overlapped the slide's required use zone.

    • 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle

      Risk level: High · Correct-by date in the state file: January 24, 2024 · Correction verified: February 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A vehicle that is used to transport children is not equipped with an electronic child safety alarm.

  51. November 6, 2023 · Inspection · No citations

  52. October 5, 2023 · Investigation · No citations

  53. September 28, 2023 · Inspection · No citations

  54. September 24, 2023 · Investigation · 2 citations

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: September 28, 2023 · Correction verified: November 6, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based off information gathered, a child was bitten by another child when the classroom was out of ratio by one child. There were 6 infants present with a specified age group of 15 months with only one caregiver.

    • 746.307(c) - Parental Notification of Less Serious Injuries

      Risk level: Medium · Correct-by date in the state file: September 28, 2023 · Correction verified: November 6, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based off information gathered, a parent wasn't notified at pick up the same day their child was bitten by another child. The parent was notified two days later.

  55. July 10, 2023 · Inspection · No citations

  56. June 29, 2023 · Investigation · No citations

  57. May 15, 2023 · Inspection · No citations

  58. May 12, 2023 · Investigation · No citations

  59. February 21, 2023 · Investigation (the program reported it to the state) · No citations

  60. February 21, 2023 · Inspection · No citations

  61. January 18, 2023 · Inspection · 1 citation

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: February 17, 2023 · Correction verified: February 17, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Five of ten children's files did not contain up to date immunization records.

  62. January 11, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: February 3, 2023 · Correction verified: February 3, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Three of twenty two caregivers did not have a current CPR/First Aid certificate on file.

  63. January 10, 2023 · Investigation · No citations

  64. September 16, 2022 · Inspection · No citations

  65. September 7, 2022 · Inspection · 1 citation

    • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

      Risk level: Medium High · Correct-by date in the state file: September 7, 2022 · Correction verified: September 16, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During inspection it was observed that one caregiver had 8 children in care ages 8 month, 9 month, 9 month, 9 month, 10 month, 10 month, 12 month, and 18 month. Based on the ages of the children caregiver is out of ratio.

  66. August 30, 2022 · Investigation · No citations

  67. July 6, 2022 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: August 26, 2022 · Correction verified: September 7, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Caregiver's used poor judgment when they failed to touch the playground equipment that is unshaded, ensuring the playground equipment was cool enough for children to play. This resulted in a child receiving a burn on abdomen area.

  68. June 30, 2022 · Investigation · No citations

  69. May 11, 2022 · Inspection · No citations

  70. April 29, 2022 · Inspection · No citations

  71. February 1, 2022 · Inspection · 1 citation

    • 746.5307(b) - Fire Extinguishers Serviced

      Risk level: Medium High · Correct-by date in the state file: February 15, 2022 · Correction verified: February 8, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two fire extinguishers in the center vans have not been serviced, as required.

  72. November 23, 2021 · Inspection · 1 citation

    • 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      Risk level: High · Correct-by date in the state file: December 22, 2021 · Correction verified: November 30, 2021 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The operation did not have a current fire inspection. The last fire inspection was conducted on 8/3/2020.

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Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.