House of Neighborly Service

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from July 8, 2022 to June 11, 2026, newest first: 16 visits and 28 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. June 11, 2026 · Inspection · 2 citations

   • 746.613(b) - Immunization Records, Exceptions, and Exemptions Current

     Risk level: Medium High · Correct-by date in the state file: June 18, 2026 · Correction verified: June 17, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     One of six children's records reviewed did not have a current immunization record in their file.

   • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

     Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.

2. April 22, 2026 · Inspection · No citations

3. October 23, 2025 · Inspection · 1 citation

   • 746.3415(12) - Employee Handwashing After Using Cleaners or Toxic Chemicals

     Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.

4. August 25, 2025 · Inspection · No citations

5. August 8, 2025 · Inspection · No citations

6. August 5, 2025 · Investigation (the program reported it to the state) · 1 citation

   • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

     Risk level: High · Correct-by date in the state file: August 18, 2025 · Correction verified: August 25, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.

7. June 23, 2025 · Inspection · No citations

8. June 20, 2025 · Investigation · No citations

9. March 10, 2025 · Inspection · No citations

10. September 10, 2024 · Inspection · 1 citation

    • 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.

11. August 30, 2024 · Inspection · 4 citations

    • 746.1309(f) - Documented Annual Training - Remaining training hour topics

      Risk level: Medium · Correct-by date in the state file: September 6, 2024 · Correction verified: September 17, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of the five staff files was missing medication training.

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Correct-by date in the state file: August 30, 2024 · Correction verified: September 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.

    • 746.603(a)(4) - Children's Records - Immunizations

      Risk level: Medium · Correct-by date in the state file: September 30, 2024 · Correction verified: September 4, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of the six children files were missing immunization records at the time of the inspection.

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: August 30, 2024 · Correction verified: September 10, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.

12. January 22, 2024 · Inspection · 3 citations

    • 746.1309(a) - Documented Annual Training Area - 24 Hours Required

      Risk level: Medium · Correct-by date in the state file: February 22, 2024 · Correction verified: February 22, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of the six staff members is missing 14 hours of annual training for 2022-2023

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: January 29, 2024 · Correction verified: January 29, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.

    • 746.1311(a) - Director Annual Training 30 Hours Required

      Risk level: Medium · Correct-by date in the state file: February 22, 2024 · Correction verified: February 21, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The director is missing 21 hours of required annual training for 2022-2023 which includes management training.

13. February 8, 2023 · Inspection · 3 citations

    • 746.613(b) - Immunization Records, Exceptions, and Exemptions Current

      Risk level: Medium High · Correct-by date in the state file: March 8, 2023 · Correction verified: February 27, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two of the six children files didn't have a current immunization record on file.

    • 746.5537(a)(3) - Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.

    • 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required

      Risk level: Medium High · Correct-by date in the state file: March 1, 2023 · Correction verified: March 1, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.

14. January 4, 2023 · Inspection · 1 citation

    • 746.4601(5) - Safety Requirements for Active Play Equipment - Securely Anchored

      Risk level: High · Correct-by date in the state file: January 9, 2023 · Correction verified: January 11, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.

15. July 18, 2022 · Inspection · 2 citations

    • 746.605(12) - Required Admission Information - Emergency Medical Authorization

      Risk level: High · Correct-by date in the state file: August 1, 2022 · Correction verified: July 29, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.

    • 746.1309(f) - Documented Annual Training - Remaining training hour topics

      Risk level: Medium · Correct-by date in the state file: August 18, 2022 · Correction verified: August 22, 2022 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

16. July 8, 2022 · Inspection · 10 citations

    • 746.5307(b) - Fire Extinguishers Serviced

      Risk level: Medium High · Correct-by date in the state file: July 22, 2022 · Correction verified: July 18, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Both fire extinguishers in the building were last served on February 2019.

    • 746.5319 - Smoke Detectors Testing

      Risk level: High · Correct-by date in the state file: July 15, 2022 · Correction verified: July 18, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.

    • 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The PreK classroom was observed eating a snack while watching a movie. NOTE: This was corrected when the television was turned off.

    • 746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

      Risk level: High · Correct-by date in the state file: August 26, 2022 · Correction verified: August 23, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A current fire inspection was not available for review.

    • 746.3317(6) - Food Service and Preparation Requirement - Use Sanitary Holders

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.

    • 746.601(c) - Provide Access to Children's Records - Licensing

      Risk level: Medium · Correct-by date in the state file: July 8, 2022 · Correction verified: July 18, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Children files were not available for review.

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.

    • 746.4135(b) - Children's Products- Annual Certification

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The certified product safety Form 2885 was not available for review. NOTE: This was corrected when the website was reviewed recall notices.

    • 746.5202(3) - Emergency Preparedness Plan - Essential Documentation

      Risk level: Medium High · Correct-by date in the state file: August 8, 2022 · Correction verified: July 26, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.

    • 746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.