Find a program / Texas / San Antonio / Primrose School at Alamo Ranch
Childcare center · San Antonio, TX
Primrose School at Alamo Ranch
A licensed child care center in San Antonio, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 11161 WESTWOOD LOOP, San Antonio, TX 78253
County: Bexar County
Phone: (210) 394-6900
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 226 children
State ID (HHSC operation number): 1650405
Permit: Full Permit, issued October 27, 2017
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1650405 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 13 inspections
- 5 investigations
- 1 assessment
- 15 citations from these visits (risk level: High 3, Medium High 6, Medium 5, Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from February 18, 2022 to July 1, 2026, newest first: 27 visits and 20 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
July 1, 2026 · Inspection · No citations
June 5, 2026 · Inspection · No citations
June 4, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 26, 2026 · Correction verified: July 1, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes.
February 24, 2026 · Inspection · 2 citations
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: March 13, 2026 · Correction verified: March 5, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver had completed CPR training online.
746.1329(d) - Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
Risk level: Low · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation.
September 17, 2025 · Inspection · No citations
September 5, 2025 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: September 5, 2025 · Correction verified: September 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children.
August 25, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1301(a)(3)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
Risk level: Medium High · Correct-by date in the state file: September 17, 2025 · Correction verified: September 22, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification.
May 19, 2025 · Inspection · No citations
March 11, 2025 · Inspection · No citations
November 5, 2024 · Assessment · 1 citation
746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
Risk level: Medium · Correct-by date in the state file: November 29, 2024 · Correction verified: November 21, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One out of the ten children's records reviewed during inspection still does not have a health statement.
September 23, 2024 · Inspection · 1 citation
746.611(a)(3) - Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
Risk level: Medium · Correct-by date in the state file: October 23, 2024 · Correction verified: November 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two out of the ten children's records reviewed during inspection did not have a health statement.
June 21, 2024 · Inspection · No citations
May 2, 2024 · Inspection · No citations
May 1, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 30, 2024 · Correction verified: June 21, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A two-year-old child was left unsupervised in the classroom for 20 minutes.
April 4, 2024 · Investigation · 1 citation
746.701(5) - Licensing Incident/Illness Report Form - Situations Placing Children at Risk
Risk level: Medium · Correct-by date in the state file: May 29, 2024 · Correction verified: June 21, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot.
March 25, 2024 · Inspection · No citations
March 22, 2024 · Investigation (the program reported it to the state) · No citations
March 4, 2024 · Inspection · 3 citations
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: March 8, 2024 · Correction verified: April 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
5 infant feeding schedules had not been updated in the last 30 days.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: March 29, 2024 · Correction verified: April 3, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: March 29, 2024 · Correction verified: April 3, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.
February 5, 2024 · Inspection · 3 citations
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: March 1, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
4 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: February 12, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 infant feeding schedules had not been reviewed/updated in the last 30 days.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: March 1, 2024 · Correction verified: March 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One child with a diagnosed food allergy did not have a food allergy emergency plan on file.
March 13, 2023 · Inspection · No citations
March 7, 2023 · Investigation (the program reported it to the state) · No citations
February 16, 2023 · Inspection · No citations
July 22, 2022 · Inspection · No citations
June 7, 2022 · Investigation · No citations
March 4, 2022 · Inspection · No citations
February 25, 2022 · Assessment · 1 citation
746.303(b) - Report Number of Employees
Risk level: Medium Low · Correct-by date in the state file: February 28, 2022 · Correction verified: February 28, 2022 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
February 18, 2022 · Inspection · 4 citations
746.4135(c) - Children's Products-Posting of CPSC website
Risk level: Medium · Correct-by date in the state file: March 4, 2022 · Correction verified: March 4, 2022 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.5307(a) - Inspect Fire Extinguishers Monthly
Risk level: Medium High · Correct-by date in the state file: February 25, 2022 · Correction verified: March 4, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Fire extinguishers were not checked monthly.
746.4751(b) - Maintenance Procedures for Active Play - Monthly Maintenance Checklist
Risk level: Medium · Correct-by date in the state file: March 11, 2022 · Correction verified: March 4, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have monthly maintenance checklists for review during inspection.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: April 29, 2022 · Correction verified: March 31, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation has not had a fire inspection conducted since 2020.
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More programs in San Antonio · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.