Find a program / Texas / Rowlett / The Pillars Christian Learning Center
Childcare center · Rowlett, TX
The Pillars Christian Learning Center
A licensed child care center in Rowlett, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2501 HICKOX RD, Rowlett, TX 75089
County: Dallas County
Phone: (972) 412-7036
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 258 children
State ID (HHSC operation number): 1803125
Permit: Full Permit, issued November 4, 2024
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1803125 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 15 inspections
- 9 investigations
- 13 citations from these visits (risk level: High 6, Medium High 6, Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from September 17, 2024 to November 4, 2026, newest first: 24 visits and 13 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 4, 2026 · Inspection · No citations
September 24, 2026 · Inspection · No citations
September 8, 2026 · Inspection · No citations
September 4, 2026 · Investigation (the program reported it to the state) · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: September 21, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unattended in the restroom for over 30 minutes.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: September 21, 2026 · Correction verified: September 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not inform parent until 2 hours later that their child was left unsupervised.
December 9, 2025 · Inspection · No citations
November 5, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: December 2, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver told children scary Halloween stories.
November 5, 2025 · Inspection · 1 citation
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: December 3, 2025 · Correction verified: December 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 of the 10 staff files reviewed had CPR/ Frist Aid training that did not have a skills portion conducted.
August 18, 2025 · Inspection · No citations
August 6, 2025 · Investigation · No citations
July 7, 2025 · Investigation (the program reported it to the state) · No citations
July 7, 2025 · Inspection · No citations
June 24, 2025 · Inspection · No citations
June 12, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 20, 2025 · Correction verified: June 24, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was found to be deficient. A child left their classroom and was unattended in the hallway for around 2 minutes.
June 12, 2025 · Inspection · No citations
June 11, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: June 20, 2025 · Correction verified: June 24, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was found to be deficient. Caregivers admitted to using inappropriate language and raised voices in a classroom around children. Another caregiver admitted to sending the labeled bottles home to the incorrect child.
May 29, 2025 · Inspection · 2 citations
746.1105(4) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
Risk level: Low · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver was missing the pre-employment affidavit. This was corrected at inspection.
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Risk level: Medium High · Correct-by date in the state file: June 19, 2025 · Correction verified: June 20, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three drivers and the director need to complete the 2 hours of transportation safety training.
May 5, 2025 · Inspection · 2 citations
746.1609 - Maximum Group Size 13 or More Children
Risk level: Medium High · Correct-by date in the state file: May 5, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two caregivers were observed with 11 infants 6m-14m.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: May 5, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver was observed with 19 children with a specified age group of 3 years old.
April 29, 2025 · Investigation · No citations
April 15, 2025 · Inspection · No citations
April 11, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
Risk level: Medium High · Correct-by date in the state file: May 5, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Child left unattended in the classroom for approximately one minute.
October 22, 2024 · Inspection · No citations
September 25, 2024 · Inspection · 1 citation
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Risk level: Medium High · Correct-by date in the state file: October 9, 2024 · Correction verified: October 22, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have the proper amout of loose fill in fall zone areas.
September 18, 2024 · Inspection · No citations
September 17, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 15, 2024 · Correction verified: October 22, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was reviewed as part of an investigation and found to be deficient. A child was left unsupervised in a hallway.
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More programs in Rowlett · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.