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Childcare center · Round Rock, TX
Primrose School of Round Rock
A licensed child care center in Round Rock, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 15925 S GREAT OAKS DR, Round Rock, TX 78681
County: Williamson County
Phone: (512) 733-2020
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 198 children
State ID (HHSC operation number): 1523143
Permit: Full Permit, issued September 25, 2013
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1523143 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 21 inspections
- 19 investigations
- 1 assessment
- 45 citations from these visits (risk level: High 26, Medium High 9, Medium 10)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from March 15, 2022 to November 5, 2026, newest first: 48 visits and 49 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 5, 2026 · Inspection · No citations
March 3, 2026 · Inspection · No citations
February 26, 2026 · Inspection · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: February 26, 2026 · Correction verified: March 3, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
November 6, 2025 · Inspection · No citations
October 10, 2025 · Inspection · No citations
October 6, 2025 · Investigation (the program reported it to the state) · 2 citations
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: November 4, 2025 · Correction verified: November 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: November 4, 2025 · Correction verified: November 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
May 16, 2025 · Inspection · No citations
April 16, 2025 · Inspection · No citations
April 10, 2025 · Inspection · 2 citations
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Correct-by date in the state file: April 10, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was observed not washing her hands after having her diaper changed.
746.3415(4) - Employee Handwashing After Diapering a Child
Risk level: Medium High · Correct-by date in the state file: April 10, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed not washing her hands after diapering a child.
February 4, 2025 · Inspection · No citations
November 19, 2024 · Inspection · 3 citations
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Risk level: Medium High · Correct-by date in the state file: November 22, 2024 · Correction verified: November 20, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The director did not have current annual transportation training.
746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
Risk level: Medium · Correct-by date in the state file: November 29, 2024 · Correction verified: November 22, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.501(a)(28) - Written Operational Policies - Vaccine Preventable Diseases
Risk level: Medium · Correct-by date in the state file: November 29, 2024 · Correction verified: November 22, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operational policies were missing employee vaccination policies.
November 13, 2024 · Inspection · No citations
October 28, 2024 · Inspection · No citations
October 24, 2024 · Investigation · 1 citation
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: November 29, 2024 · Correction verified: November 25, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
October 15, 2024 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: October 15, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
October 11, 2024 · Investigation · 4 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: November 8, 2024 · Correction verified: November 14, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: November 8, 2024 · Correction verified: November 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: November 8, 2024 · Correction verified: November 12, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: November 8, 2024 · Correction verified: November 14, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
October 10, 2024 · Inspection · No citations
October 7, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: November 1, 2024 · Correction verified: November 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
October 4, 2024 · Inspection · No citations
October 2, 2024 · Investigation · 4 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 31, 2024 · Correction verified: November 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 31, 2024 · Correction verified: December 18, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: October 31, 2024 · Correction verified: November 12, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: October 31, 2024 · Correction verified: December 18, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 2, 2024 · Investigation · 2 citations
746.3805(b)(3) - Administering Medication - Not After Expiration date
Risk level: Medium High · Correct-by date in the state file: November 8, 2024 · Correction verified: November 12, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child's epinephrine auto injector was lost by the operation.
746.1309(e) - Documented Annual Training- Required Content
Risk level: Medium · Correct-by date in the state file: November 15, 2024 · Correction verified: November 13, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 1, 2024 · Inspection · No citations
September 30, 2024 · Investigation (the program reported it to the state) · No citations
September 27, 2024 · Investigation · 4 citations
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
September 27, 2024 · Inspection · No citations
September 26, 2024 · Investigation · No citations
September 26, 2024 · Investigation · 4 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: October 25, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
September 24, 2024 · Investigation · 3 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 23, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: October 23, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 23, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
September 20, 2024 · Assessment · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: September 20, 2024 · Correction verified: September 20, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
September 17, 2024 · Investigation · 3 citations
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: October 22, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: October 22, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver used her personal phone as well as the operations iPad for personal use.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: October 22, 2024 · Correction verified: October 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver used an iPad to lightly bop children on the head.
September 12, 2024 · Inspection · No citations
September 11, 2024 · Investigation · No citations
September 10, 2024 · Investigation · No citations
September 8, 2024 · Investigation · 8 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
746.3501(1) - Diaper Changing Steps- Prompt
Risk level: Medium High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
746.3301(h) - Nutrition and Food Service - Food not a reward
Risk level: Medium High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
746.1201(5) - Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
Risk level: High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: October 7, 2024 · Correction verified: October 15, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
746.2805(1) - Prohibited Punishments - Corporal Punishment
Risk level: High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: October 7, 2024 · Correction verified: October 10, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
August 29, 2024 · Investigation (the program reported it to the state) · 1 citation
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: October 24, 2024 · Correction verified: December 30, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An incident report was not shared or given to the parent when the incident occurred.
April 25, 2024 · Inspection · No citations
April 10, 2024 · Investigation · No citations
March 20, 2024 · Investigation (the program reported it to the state) · No citations
March 18, 2024 · Inspection · No citations
March 15, 2024 · Investigation · No citations
December 13, 2023 · Inspection · No citations
November 1, 2023 · Investigation · 1 citation
746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Risk level: High · Correct-by date in the state file: November 30, 2023 · Correction verified: December 14, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Bottles are propped up for infants occasionally during feedings.
November 1, 2023 · Inspection · No citations
May 2, 2023 · Inspection · No citations
April 26, 2023 · Investigation · No citations
March 7, 2023 · Investigation · No citations
March 7, 2023 · Inspection · 2 citations
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
Risk level: Medium High · Correct-by date in the state file: March 21, 2023 · Correction verified: March 27, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was observed that the loose fill depth was not 6 inches below required 6 inches
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: March 21, 2023 · Correction verified: March 23, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation last fire inspection was done 8/16/21.
March 15, 2022 · Inspection · 1 citation
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: March 29, 2022 · Correction verified: March 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of ten children's files reviewed were missing immunization records.
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More programs in Round Rock · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.