Find a program / Texas / Richardson / Primrose School of N. Richardson @ Lookout
Childcare center · Richardson, TX
Primrose School of N. Richardson @ Lookout
A licensed child care center in Richardson, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2425 N PLANO RD, Richardson, TX 75082
County: Dallas County
Phone: (469) 514-2670
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 282 children
State ID (HHSC operation number): 1701419
Permit: Full Permit, issued June 30, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1701419 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 8 inspections
- 4 investigations
- 3 citations from these visits (risk level: High 1, Medium High 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 19, 2021 to November 5, 2026, newest first: 21 visits and 6 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 5, 2026 · Inspection · No citations
June 30, 2026 · Inspection · No citations
June 29, 2026 · Investigation (the program reported it to the state) · No citations
December 17, 2025 · Inspection · 2 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: December 17, 2025 · Correction verified: December 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was one caregiver in a classroom with children without an active background check. The operation removed the caregiver from the classroom and ran a background check on the caregiver.
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: January 2, 2026 · Correction verified: January 5, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the ten children immunization records reviewed were not current in immunizations.
August 28, 2025 · Inspection · No citations
August 25, 2025 · Investigation (the program reported it to the state) · No citations
January 22, 2025 · Inspection · No citations
July 19, 2024 · Investigation (the program reported it to the state) · No citations
July 19, 2024 · Inspection · No citations
February 28, 2024 · Inspection · 1 citation
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: March 28, 2024 · Correction verified: March 20, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
There was a caregiver that did not have the required 24 annual training hours.
December 7, 2023 · Inspection · No citations
December 6, 2023 · Investigation · No citations
May 26, 2023 · Inspection · No citations
May 25, 2023 · Investigation (the program reported it to the state) · No citations
March 8, 2023 · Inspection · 1 citation
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: March 29, 2023 · Correction verified: March 14, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infants not yet on table food did not have a current feeding schedule.
March 21, 2022 · Inspection · No citations
March 7, 2022 · Inspection · No citations
March 4, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: March 18, 2022 · Correction verified: March 21, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A three year old child was left on the playground for a brief period of time. The classroom was entering the building and a child went over to the side of the building. The child's other teacher was walking in the front door and saw the child and brought them to the class.
February 9, 2022 · Inspection · 1 citation
746.5401 - Requirement of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: February 28, 2022 · Correction verified: February 23, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation did not have a current gas inspection.
November 22, 2021 · Inspection · No citations
November 19, 2021 · Investigation · No citations
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More programs in Richardson · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.