Find a program / Texas / Prosper / Primrose School of Windsong Ranch
Childcare center · Prosper, TX
Primrose School of Windsong Ranch
A licensed child care center in Prosper, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 1050 GEE RD, Prosper, TX 75078
County: Denton County
Phone: (972) 787-9971
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 304 children
State ID (HHSC operation number): 1657200
Permit: Full Permit, issued December 20, 2017
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1657200 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 9 inspections
- 4 investigations
- 3 citations from these visits (risk level: High 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 5, 2021 to November 4, 2026, newest first: 26 visits and 11 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 4, 2026 · Inspection · No citations
October 8, 2026 · Inspection · No citations
September 24, 2026 · Inspection · No citations
September 8, 2026 · Inspection · No citations
September 4, 2026 · Investigation (the program reported it to the state) · Findings pending
May 21, 2026 · Inspection · No citations
June 18, 2025 · Inspection · No citations
December 9, 2024 · Inspection · No citations
December 5, 2024 · Investigation (the program reported it to the state) · No citations
November 7, 2024 · Inspection · No citations
October 22, 2024 · Investigation (the program reported it to the state) · No citations
July 23, 2024 · Inspection · No citations
June 23, 2024 · Investigation · 3 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: July 15, 2024 · Correction verified: July 23, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation's supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: July 15, 2024 · Correction verified: July 23, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 15, 2024 · Correction verified: July 23, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
October 10, 2023 · Inspection · 3 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: November 1, 2023 · Correction verified: October 31, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have a current fire inspection.
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An employee did not wash an infant's hands after changing the infant's diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant's hands.
746.3415(4) - Employee Handwashing After Diapering a Child
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.
October 6, 2023 · Investigation · No citations
September 1, 2023 · Inspection · 1 citation
746.3301(b) - Nutrition and Food Service - Follow Meal Patterns
Risk level: Medium High · Correct-by date in the state file: September 5, 2023 · Correction verified: September 8, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The children did not have a vegetable component served at lunch.
June 14, 2023 · Inspection · No citations
May 5, 2023 · Inspection · No citations
May 2, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 31, 2023 · Correction verified: June 14, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information obtained from a self-report and information obtained from interviews with staff, the child's parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.
January 5, 2023 · Inspection · No citations
December 30, 2022 · Investigation (the program reported it to the state) · No citations
September 27, 2022 · Inspection · No citations
September 20, 2022 · Inspection · 1 citation
746.2417(1) - Activities for Infants - Outdoor Play Daily
Risk level: Medium · Correct-by date in the state file: September 21, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infants are not be given an opportunity for outdoor activity.
November 30, 2021 · Inspection · No citations
November 17, 2021 · Inspection · 2 citations
746.4751(a) - Maintenance Procedures for Active Play - Inspect Daily
Risk level: Medium High · Correct-by date in the state file: November 22, 2021 · Correction verified: November 30, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The basketball hoop had a wasp nest inside of the metal piece where the hoop and backboard connect.
746.2426 - Infant May Not Sleep in a Restrictive Device
Risk level: High · Correct-by date in the state file: November 17, 2021 · Correction verified: November 30, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.
November 5, 2021 · Investigation (the program reported it to the state) · No citations
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More programs in Prosper · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.