Find a program / Texas / Plano / Primrose School of South Plano

Childcare center · Plano, TX

Primrose School of South Plano

A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 1740 CUSTER RD, Plano, TX 75075

County: Collin County

Phone: (972) 423-6999

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 221 children

State ID (HHSC operation number): 1561840

Permit: Full Permit, issued August 26, 2015

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1561840 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 12 inspections
  • 7 investigations
  • 3 citations from these visits (risk level: Medium High 3)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from November 19, 2021 to September 24, 2026, newest first: 40 visits and 10 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. September 24, 2026 · Inspection · No citations

  2. September 22, 2026 · Investigation · No citations

  3. June 16, 2026 · Inspection · 1 citation

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: June 19, 2026 · Correction verified: June 17, 2026 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.

  4. September 24, 2025 · Inspection · No citations

  5. September 17, 2025 · Investigation · No citations

  6. August 12, 2025 · Inspection · No citations

  7. August 8, 2025 · Investigation (the program reported it to the state) · No citations

  8. July 29, 2025 · Inspection · No citations

  9. July 28, 2025 · Investigation (the program reported it to the state) · No citations

  10. July 23, 2025 · Inspection · No citations

  11. January 17, 2025 · Inspection · No citations

  12. January 7, 2025 · Investigation · No citations

  13. September 17, 2024 · Inspection · No citations

  14. August 26, 2024 · Inspection · No citations

  15. August 22, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child

      Risk level: Medium High · Correct-by date in the state file: September 12, 2024 · Correction verified: September 17, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The kitchen staff served a food with nuts to child with known allergy that resulted in hives.

  16. August 21, 2024 · Inspection · No citations

  17. June 13, 2024 · Inspection · No citations

  18. May 21, 2024 · Inspection · No citations

  19. May 17, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: June 7, 2024 · Correction verified: June 13, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.

  20. October 9, 2023 · Inspection · No citations

  21. April 26, 2023 · Inspection · No citations

  22. April 17, 2023 · Investigation (the program reported it to the state) · No citations

  23. April 14, 2023 · Inspection · No citations

  24. April 11, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: April 24, 2023 · Correction verified: April 26, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An infant received the wrong bottle. The bottle was labeled with the child's name.

  25. February 17, 2023 · Inspection · No citations

  26. February 16, 2023 · Investigation · No citations

  27. January 13, 2023 · Investigation · No citations

  28. January 13, 2023 · Inspection · No citations

  29. December 20, 2022 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: January 2, 2023 · Correction verified: January 13, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.

  30. December 20, 2022 · Inspection · No citations

  31. December 17, 2022 · Investigation · No citations

  32. December 9, 2022 · Investigation (the program reported it to the state) · No citations

  33. December 9, 2022 · Inspection · No citations

  34. December 7, 2022 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      Risk level: High · Correct-by date in the state file: December 15, 2022 · Correction verified: December 20, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.

  35. November 1, 2022 · Inspection · 3 citations

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three children's records did not have the emergency contact address on file.

    • 746.613(a) - Required Immunizations

      Risk level: High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two children did not have immunization updates on file.

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One child with an EPI pen did not have a food allergy emergency plan on file.

  36. June 15, 2022 · Inspection · No citations

  37. June 13, 2022 · Investigation · No citations

  38. December 20, 2021 · Inspection · No citations

  39. November 23, 2021 · Inspection · No citations

  40. November 19, 2021 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: December 7, 2021 · Correction verified: December 20, 2021 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      A staff member failed to use self control when she grabbed a child by the shirt to redirect them.

View the official record

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More programs in Plano · Texas child care rules

Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.