Find a program / Texas / Plano / Primrose School of South Plano
Childcare center · Plano, TX
Primrose School of South Plano
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 1740 CUSTER RD, Plano, TX 75075
County: Collin County
Phone: (972) 423-6999
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 221 children
State ID (HHSC operation number): 1561840
Permit: Full Permit, issued August 26, 2015
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1561840 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 12 inspections
- 7 investigations
- 3 citations from these visits (risk level: Medium High 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 19, 2021 to September 24, 2026, newest first: 40 visits and 10 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
September 24, 2026 · Inspection · No citations
September 22, 2026 · Investigation · No citations
June 16, 2026 · Inspection · 1 citation
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: June 19, 2026 · Correction verified: June 17, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
September 24, 2025 · Inspection · No citations
September 17, 2025 · Investigation · No citations
August 12, 2025 · Inspection · No citations
August 8, 2025 · Investigation (the program reported it to the state) · No citations
July 29, 2025 · Inspection · No citations
July 28, 2025 · Investigation (the program reported it to the state) · No citations
July 23, 2025 · Inspection · No citations
January 17, 2025 · Inspection · No citations
January 7, 2025 · Investigation · No citations
September 17, 2024 · Inspection · No citations
August 26, 2024 · Inspection · No citations
August 22, 2024 · Investigation (the program reported it to the state) · 1 citation
746.3301(i) - Nutrition and Food Service - Must not serve identified foods to allergic child
Risk level: Medium High · Correct-by date in the state file: September 12, 2024 · Correction verified: September 17, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
August 21, 2024 · Inspection · No citations
June 13, 2024 · Inspection · No citations
May 21, 2024 · Inspection · No citations
May 17, 2024 · Investigation (the program reported it to the state) · 1 citation
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: June 7, 2024 · Correction verified: June 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
October 9, 2023 · Inspection · No citations
April 26, 2023 · Inspection · No citations
April 17, 2023 · Investigation (the program reported it to the state) · No citations
April 14, 2023 · Inspection · No citations
April 11, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: April 24, 2023 · Correction verified: April 26, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An infant received the wrong bottle. The bottle was labeled with the child's name.
February 17, 2023 · Inspection · No citations
February 16, 2023 · Investigation · No citations
January 13, 2023 · Investigation · No citations
January 13, 2023 · Inspection · No citations
December 20, 2022 · Investigation · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: January 2, 2023 · Correction verified: January 13, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
December 20, 2022 · Inspection · No citations
December 17, 2022 · Investigation · No citations
December 9, 2022 · Investigation (the program reported it to the state) · No citations
December 9, 2022 · Inspection · No citations
December 7, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: December 15, 2022 · Correction verified: December 20, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
November 1, 2022 · Inspection · 3 citations
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three children's records did not have the emergency contact address on file.
746.613(a) - Required Immunizations
Risk level: High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two children did not have immunization updates on file.
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: November 18, 2022 · Correction verified: November 17, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One child with an EPI pen did not have a food allergy emergency plan on file.
June 15, 2022 · Inspection · No citations
June 13, 2022 · Investigation · No citations
December 20, 2021 · Inspection · No citations
November 23, 2021 · Inspection · No citations
November 19, 2021 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: December 7, 2021 · Correction verified: December 20, 2021 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.