Find a program / Texas / Plano / Windhaven Academy
Childcare center · Plano, TX
Windhaven Academy
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 5900 COMMUNICATIONS PKWY, Plano, TX 75093
County: Collin County
Phone: (972) 608-2955
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 196 children
State ID (HHSC operation number): 1695925
Permit: Full Permit, issued March 5, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1695925 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 20 inspections
- 10 investigations
- 11 citations from these visits (risk level: High 3, Medium High 5, Medium 2, Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from January 31, 2022 to October 28, 2026, newest first: 45 visits and 16 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 28, 2026 · Inspection · No citations
October 13, 2026 · Inspection · No citations
September 18, 2026 · Investigation (the program reported it to the state) · No citations
September 4, 2026 · Inspection · No citations
September 3, 2026 · Investigation · 2 citations
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: October 9, 2026 · Correction verified: October 13, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The toddler playground has large rocks, tree roots and piping exposed that poses as a tripping hazard.
746.4913 - Required Documentation for Unitary Surfacing Materials
Risk level: Medium · Correct-by date in the state file: November 20, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Documentation regarding surfacing was not available during the inspection. Unitary surfacing is not being maintained, due to there being holes present near the structures. The original due date was 10/9/26. An extension was given until 11/20/26. The operation has made attempts to reach out to the manufacture/installer for the required documentation, but has been unsuccessful. The director requested additional time to obtain the information or complete a new test.
August 12, 2026 · Inspection · No citations
July 21, 2026 · Inspection · No citations
June 15, 2026 · Inspection · No citations
June 11, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 10, 2026 · Correction verified: July 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was unsupervised for 1-2 minutes in a secure area of the building.
April 24, 2026 · Inspection · No citations
April 23, 2026 · Investigation · No citations
April 8, 2026 · Inspection · 1 citation
746.1105(3) - Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Risk level: Low · Correct-by date in the state file: April 10, 2026 · Correction verified: April 15, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.
February 26, 2026 · Inspection · No citations
February 25, 2026 · Investigation · 1 citation
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Correct-by date in the state file: March 26, 2026 · Correction verified: April 8, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Through an investigation, it was determined that children are not consistently washing hands after diapering.
December 18, 2025 · Inspection · No citations
December 17, 2025 · Investigation (the program reported it to the state) · No citations
June 23, 2025 · Inspection · No citations
June 5, 2025 · Inspection · No citations
June 3, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 19, 2025 · Correction verified: June 23, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unattended for 2 minutes while in care.
May 1, 2025 · Inspection · 2 citations
746.605(12) - Required Admission Information - Special Needs Statement
Risk level: Medium High · Correct-by date in the state file: May 8, 2025 · Correction verified: May 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of 10 children were missing special care needs information as being addressed in their file.
746.1309(a) - Documented Annual Training Area - 24 Hours Required
Risk level: Medium · Correct-by date in the state file: May 15, 2025 · Correction verified: May 9, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two of the ten caregivers were missing 3 hours of annual training.
January 7, 2025 · Inspection · No citations
December 20, 2024 · Inspection · No citations
December 19, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: December 27, 2024 · Correction verified: January 7, 2025 · Inspector gave guidance (technical assistance): Yes
September 17, 2024 · Inspection · No citations
July 1, 2024 · Inspection · No citations
June 18, 2024 · Inspection · No citations
June 14, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 21, 2024 · Correction verified: July 1, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unattended while in care.
March 12, 2024 · Inspection · 1 citation
746.605(13) - Required Admission Information - Special Needs Statement
Risk level: Medium High · Correct-by date in the state file: March 26, 2024 · Correction verified: April 24, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
4 children were missing special care needs documentation in their admissions forms.
March 9, 2024 · Investigation · No citations
November 20, 2023 · Inspection · No citations
August 23, 2023 · Inspection · No citations
August 15, 2023 · Inspection · No citations
August 10, 2023 · Inspection · No citations
August 8, 2023 · Investigation (the program reported it to the state) · 1 citation
746.3805(a)(1) - Administering Medication - According to Label Directions
Risk level: High · Correct-by date in the state file: August 14, 2023 · Correction verified: August 16, 2023 · Inspector gave guidance (technical assistance): Yes
February 6, 2023 · Inspection · No citations
January 27, 2023 · Inspection · No citations
January 24, 2023 · Investigation · 1 citation
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Risk level: High · Correct-by date in the state file: January 30, 2023 · Correction verified: February 6, 2023 · Inspector gave guidance (technical assistance): Yes
December 8, 2022 · Inspection · 1 citation
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: December 15, 2022 · Correction verified: December 14, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two infants were missing infant feeding sheets signed by parent.
August 23, 2022 · Inspection · No citations
August 19, 2022 · Inspection · No citations
August 18, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: August 22, 2022 · Correction verified: August 23, 2022 · Inspector gave guidance (technical assistance): Yes
May 27, 2022 · Inspection · No citations
May 26, 2022 · Investigation · No citations
February 16, 2022 · Inspection · No citations
January 31, 2022 · Inspection · 1 citation
746.2803(4)(D) - Positive Methods of Discipline and Guidance - Brief Supervised Separation
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A total of 3 caregivers stated they will separate the child from group as discipline for more than the allowed time (usually 1-2 minutes more).
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.