Find a program / Texas / Plano / GenStar Montessori Academy
Childcare center · Plano, TX
GenStar Montessori Academy
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 10205 CUSTER RD, Plano, TX 75025
County: Collin County
Phone: (972) 544-6652
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 267 children
State ID (HHSC operation number): 1688813
Permit: Full Permit, issued October 9, 2019
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1688813 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 11 inspections
- 4 investigations
- 8 citations from these visits (risk level: High 6, Medium High 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 4, 2021 to October 27, 2026, newest first: 30 visits and 21 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 27, 2026 · Inspection · No citations
October 5, 2026 · Inspection · No citations
October 2, 2026 · Investigation (the program reported it to the state) · No citations
April 24, 2026 · Inspection · No citations
April 15, 2026 · Inspection · 1 citation
746.2415(b) - AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
May 5, 2025 · Inspection · 1 citation
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: June 2, 2025 · Correction verified: June 2, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
June 20, 2024 · Inspection · No citations
June 6, 2024 · Inspection · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
In a classroom with a specified age group of 15 months, there was one caregiver with 8 children. The ratio for this specified age group is one caregiver to every 5 children. This was corrected at inspection when a second caregiver came into the room.
February 8, 2024 · Inspection · No citations
February 7, 2024 · Investigation · No citations
January 25, 2024 · Inspection · No citations
January 24, 2024 · Investigation · 1 citation
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: April 3, 2024 · Correction verified: April 16, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
January 9, 2024 · Inspection · No citations
December 28, 2023 · Inspection · 2 citations
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Five month old infant was observed sleeping on a restrictive device.
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two out of seven teachers did not know how many children they had in care during the visit.
December 19, 2023 · Investigation · 2 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: February 13, 2024 · Correction verified: February 13, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined that the school failed to parents that children had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: February 13, 2024 · Correction verified: February 13, 2024 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 5, 2023 · Inspection · No citations
August 10, 2023 · Inspection · No citations
June 21, 2023 · Inspection · 1 citation
746.4907(a)(2) - Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Risk level: Medium High · Correct-by date in the state file: July 12, 2023 · Correction verified: July 12, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The 2-5 year old playground did not have 9 inches of mulch (rubber) on a 5 feet play structure.
February 6, 2023 · Inspection · No citations
January 17, 2023 · Inspection · 1 citation
746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An infant was napping on a crib with loose sheets. Infant was 10 months of age.
December 22, 2022 · Inspection · No citations
December 21, 2022 · Investigation · 1 citation
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: February 9, 2023 · Correction verified: February 6, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined a child was not attended immediately. Therefore, resulted in injuries to child.
September 14, 2022 · Inspection · No citations
August 25, 2022 · Inspection · 2 citations
746.2909(1) - Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infant's crib with napping infant in the 0-12 Month classroom was placed by the exit door.
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Risk level: Medium · Correct-by date in the state file: September 9, 2022 · Correction verified: September 14, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The staff files were not complete and available for review.
August 9, 2022 · Inspection · 7 citations
746.3415(5) - Employee Handwashing After Assisting a Child with Toileting
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Staff in 2 classrooms did not wash hands after assisting toileting for children.
746.1203(5) - Responsibilities of Caregivers - Children in Control
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The 3-6 year old classroom had 11 children with 1 teacher. The children were running, screaming, hitting each other, eating, jumping over each other, etc.
746.801(18) - Required Records Maintained and Made Available - Children's Product Certification
Risk level: Medium · Correct-by date in the state file: August 15, 2022 · Correction verified: August 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The latest CPSC form provided was last updated on 5/21/21.
746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The staff in 2 out of 9 classrooms walked did not know how many children they had in care or their ages.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: August 15, 2022 · Correction verified: August 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
2 out of 10 children did not have an updated or actual vaccination record available for review.
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Risk level: Medium · Correct-by date in the state file: August 15, 2022 · Correction verified: August 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
7 infants in the 0-12 classroom did not have a infant feeding schedule or a sign and dated infant feeding schedule.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The garbage can had no top covering the garbage. Located next the sink.
February 14, 2022 · Inspection · No citations
January 25, 2022 · Inspection · No citations
January 21, 2022 · Investigation · No citations
December 16, 2021 · Inspection · No citations
November 4, 2021 · Investigation (the program reported it to the state) · 1 citation
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: December 3, 2021 · Correction verified: December 16, 2021 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
This standard was evaluated during the investigation and was found to be deficient. Caregivers left a child in a room alone and unsupervised for fifteen minutes after taking a group of children from one room and into another.
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.