Primrose School of West Plano

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from October 25, 2021 to September 30, 2026, newest first: 44 visits and 12 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. September 30, 2026 · Inspection · No citations

2. August 20, 2026 · Inspection · No citations

3. August 19, 2026 · Investigation (the program reported it to the state) · 1 citation

   • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

     Risk level: High · Correct-by date in the state file: September 17, 2026 · Correction verified: September 30, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A child sustained an injury in care and caregivers were not aware how it occurred.

4. June 8, 2026 · Inspection · No citations

5. July 18, 2025 · Inspection · No citations

6. July 11, 2025 · Investigation (the program reported it to the state) · 1 citation

   • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

     Risk level: High · Correct-by date in the state file: July 17, 2025 · Correction verified: July 18, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A breastfed infant received 2 oz. of formula belonging to another infant while in care.

7. July 11, 2025 · Inspection · No citations

8. June 5, 2025 · Inspection · No citations

9. May 27, 2025 · Inspection · No citations

10. May 20, 2025 · Inspection · No citations

11. May 19, 2025 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: May 28, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was found to be deficient. A caregiver demonstrated poor judgement.

12. October 21, 2024 · Inspection · No citations

13. October 10, 2024 · Inspection · No citations

14. October 8, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: October 16, 2024 · Correction verified: October 21, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was found to be deficient. A child was fed the entire bottle of another child's nutrition without the caregiver being aware.

15. August 26, 2024 · Inspection · No citations

16. February 12, 2024 · Inspection · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: February 12, 2024 · Correction verified: February 12, 2024 · Inspector gave guidance (technical assistance): Yes

17. February 9, 2024 · Investigation · No citations

18. February 7, 2024 · Inspection · No citations

19. February 6, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: February 9, 2024 · Correction verified: February 12, 2024 · Inspector gave guidance (technical assistance): Yes

20. November 20, 2023 · Inspection · No citations

21. November 17, 2023 · Investigation · No citations

22. October 12, 2023 · Inspection · No citations

23. October 11, 2023 · Investigation (the program reported it to the state) · No citations

24. September 21, 2023 · Inspection · 1 citation

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two infants who still drink from bottles were missing updated infant feeding sheets.

25. August 10, 2023 · Inspection · No citations

26. August 9, 2023 · Investigation · No citations

27. August 3, 2023 · Inspection · No citations

28. August 1, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual

      Risk level: High · Correct-by date in the state file: August 9, 2023 · Correction verified: August 10, 2023 · Inspector gave guidance (technical assistance): Yes

29. April 13, 2023 · Inspection · No citations

30. April 11, 2023 · Investigation (the program reported it to the state) · No citations

31. April 4, 2023 · Inspection · No citations

32. March 27, 2023 · Inspection · No citations

33. March 24, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: March 28, 2023 · Correction verified: April 4, 2023 · Inspector gave guidance (technical assistance): Yes

34. October 13, 2022 · Inspection · 1 citation

    • 746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training

      Risk level: Medium High · Correct-by date in the state file: October 20, 2022 · Correction verified: October 19, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three drivers need updated 2 hour transportation training.

35. July 29, 2022 · Inspection · No citations

36. July 20, 2022 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      Risk level: High · Correct-by date in the state file: July 20, 2022 · Correction verified: July 29, 2022 · Inspector gave guidance (technical assistance): Yes

37. July 20, 2022 · Inspection · No citations

38. April 14, 2022 · Inspection · No citations

39. April 6, 2022 · Investigation (the program reported it to the state) · No citations

40. January 21, 2022 · Inspection · No citations

41. December 21, 2021 · Inspection · No citations

42. December 1, 2021 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers- Supervision of Children

      Risk level: High · Correct-by date in the state file: January 10, 2022 · Correction verified: January 21, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity that allowed visual and/or auditory awareness of the child in care.

43. October 27, 2021 · Investigation · No citations

44. October 25, 2021 · Investigation · No citations

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.