Find a program / Texas / Plano / Lionheart Childrens Academy
Childcare center · Plano, TX
Lionheart Childrens Academy
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 3665 W PRESIDENT GEORGE BUSH H, Plano, TX 75075
County: Collin County
Phone: (972) 930-5767
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 184 children
State ID (HHSC operation number): 1665353
Permit: Full Permit, issued June 8, 2018
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1665353 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 28 inspections
- 8 investigations
- 1 assessment
- 14 citations from these visits (risk level: High 9, Medium High 3, Medium 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from September 20, 2022 to October 30, 2026, newest first: 63 visits and 32 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 30, 2026 · Inspection · No citations
October 19, 2026 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: October 19, 2026 · Correction verified: October 30, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation allowed two staff members to be present before receiving eligibility results from the CBCU. The staff members provide direct care to children.
October 9, 2026 · Investigation (the program reported it to the state) · No citations
April 10, 2026 · Inspection · 3 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: April 21, 2026 · Correction verified: April 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: April 21, 2026 · Correction verified: April 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infant feeding sheets in two infant rooms were not updated.
746.4503(b) - Cots, Beds, Mats Labeled With Child's Name
Risk level: Medium · Correct-by date in the state file: April 17, 2026 · Correction verified: April 24, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Cots in four of the classrooms were not labeled.
March 24, 2026 · Assessment · 1 citation
746.303(a)(4) - Report Change in Director
Risk level: Medium High · Correct-by date in the state file: March 27, 2026 · Correction verified: March 25, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation made a change in Director on 3/2/2026 and did not notify licensing.
October 8, 2025 · Inspection · No citations
June 20, 2025 · Inspection · No citations
May 12, 2025 · Inspection · No citations
April 1, 2025 · Inspection · No citations
March 11, 2025 · Inspection · No citations
February 20, 2025 · Inspection · No citations
January 13, 2025 · Inspection · No citations
December 12, 2024 · Inspection · No citations
November 12, 2024 · Inspection · No citations
October 7, 2024 · Inspection · No citations
September 23, 2024 · Inspection · No citations
September 19, 2024 · Investigation (the program reported it to the state) · 2 citations
746.201(9) - Complying with Laws and Rules
Risk level: Medium High · Correct-by date in the state file: October 4, 2024 · Correction verified: October 7, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
746.2805(1) - Prohibited Punishments - Corporal Punishment
Risk level: High · Correct-by date in the state file: October 1, 2024 · Correction verified: October 7, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed popping a child on the hand and on the back of the head.
August 22, 2024 · Inspection · No citations
July 19, 2024 · Inspection · No citations
July 2, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 2, 2024 · Correction verified: July 19, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
July 2, 2024 · Inspection · No citations
June 28, 2024 · Inspection · No citations
June 27, 2024 · Investigation (the program reported it to the state) · 1 citation
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: July 11, 2024 · Correction verified: July 19, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
June 24, 2024 · Inspection · No citations
May 2, 2024 · Inspection · No citations
April 29, 2024 · Inspection · No citations
April 26, 2024 · Investigation (the program reported it to the state) · 2 citations
746.631(b) - Caregivers Have Access to Tracking System
Risk level: Medium High · Correct-by date in the state file: April 29, 2024 · Correction verified: May 2, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregiver failed to use the tracking system appropriately.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 29, 2024 · Correction verified: May 2, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
March 19, 2024 · Inspection · No citations
March 6, 2024 · Inspection · No citations
March 4, 2024 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: March 11, 2024 · Correction verified: March 19, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
December 12, 2023 · Inspection · No citations
November 30, 2023 · Inspection · No citations
November 28, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: December 5, 2023 · Correction verified: December 12, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A toddler was left unsupervised for two minutes inside the building.
November 22, 2023 · Investigation (the program reported it to the state) · 1 citation
746.2805(2) - Prohibited Punishments - Associated with Food, Naps, or Toilet Training
Risk level: High · Correct-by date in the state file: November 29, 2023 · Correction verified: November 30, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
November 22, 2023 · Inspection · No citations
November 21, 2023 · Inspection · No citations
November 14, 2023 · Inspection · No citations
November 10, 2023 · Investigation (the program reported it to the state) · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: November 14, 2023 · Correction verified: November 21, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A toddler was left unsupervised for thirteen minutes in a classroom.
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Risk level: Medium High · Correct-by date in the state file: November 14, 2023 · Correction verified: November 21, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
November 3, 2023 · Inspection · No citations
October 24, 2023 · Inspection · No citations
October 20, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 24, 2023 · Correction verified: November 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
October 13, 2023 · Inspection · No citations
September 5, 2023 · Inspection · 2 citations
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: September 29, 2023 · Correction verified: September 7, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two children's records evaluated did not have current immunizations on file.
746.605(16) - Required Admission Information-Completed Food Allergy Plan
Risk level: Medium High · Correct-by date in the state file: September 29, 2023 · Correction verified: September 7, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One allergy plan evaluated did not have the parent's signature.
August 3, 2023 · Inspection · No citations
July 24, 2023 · Investigation (the program reported it to the state) · 1 citation
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: July 30, 2023 · Correction verified: August 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
July 24, 2023 · Inspection · No citations
June 6, 2023 · Inspection · No citations
May 22, 2023 · Inspection · No citations
May 21, 2023 · Investigation · No citations
May 12, 2023 · Inspection · No citations
May 10, 2023 · Investigation · 2 citations
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: May 30, 2023 · Correction verified: June 6, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 30, 2023 · Correction verified: June 6, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
April 14, 2023 · Investigation · 5 citations
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Risk level: High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 13, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room.
746.1203(1) - Responsibilities of Caregivers - Know Minimum Standards
Risk level: High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 13, 2023 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 13, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
746.3505(e) - Diapering Procedures - Sanitizing Diaper Changing Area
Risk level: Medium High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 13, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
746.3505(b) - Diapering Procedures - Wash Infant's Hands
Risk level: Medium High · Correct-by date in the state file: September 25, 2023 · Correction verified: October 13, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During an investigation it was determined that the infants hands were not being washed after diaper changes.
March 22, 2023 · Inspection · No citations
February 14, 2023 · Inspection · No citations
January 30, 2023 · Inspection · No citations
January 27, 2023 · Investigation (the program reported it to the state) · 3 citations
746.2805(10) - Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
Risk level: High · Correct-by date in the state file: February 7, 2023 · Correction verified: February 15, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out.
746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
Risk level: High · Correct-by date in the state file: February 7, 2023 · Correction verified: February 15, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was observed popping a child on the leg with their hand when they would not stay in time out.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: February 7, 2023 · Correction verified: February 15, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member was turning the toy shelves against the wall so the children would not have access to them.
January 13, 2023 · Inspection · No citations
December 22, 2022 · Inspection · No citations
December 9, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: January 2, 2023 · Correction verified: January 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A staff member picked up a child by the arms while transitioning to a diaper change. The transition resulted in an injury of Nursemaid's Elbow.
November 10, 2022 · Inspection · No citations
October 28, 2022 · Inspection · No citations
October 26, 2022 · Investigation (the program reported it to the state) · 1 citation
746.1203(3) - Responsibilities of Caregivers - Know Children's Names and Ages
Risk level: Medium High · Correct-by date in the state file: November 3, 2022 · Correction verified: November 10, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver was feeding an infant a breast milk bottle when a coworker realized she had the wrong baby. The caregiver had confused the two infants.
September 20, 2022 · Inspection · No citations
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.