Find a program / Texas / Plano / North Custer KinderCare
Childcare center · Plano, TX
North Custer KinderCare
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 6525 CUSTER RD, Plano, TX 75023
County: Collin County
Phone: (972) 618-0011
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 130 children
State ID (HHSC operation number): 308151- 747
Permit: Full Permit, issued July 12, 1988
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 308151- 747 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 12 inspections
- 3 investigations
- 1 assessment
- 15 citations from these visits (risk level: High 9, Medium High 3, Medium 2, Low 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from March 8, 2022 to April 22, 2026, newest first: 23 visits and 26 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
April 22, 2026 · Inspection · 1 citation
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: April 29, 2026 · Correction verified: April 27, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three of the infants in care did not have update infant feeding instructions.
January 6, 2026 · Inspection · No citations
October 28, 2025 · Inspection · No citations
October 27, 2025 · Investigation · No citations
September 8, 2025 · Inspection · No citations
May 21, 2025 · Inspection · 1 citation
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: June 6, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
January 23, 2025 · Inspection · No citations
November 13, 2024 · Inspection · No citations
October 31, 2024 · Investigation · No citations
October 24, 2024 · Inspection · No citations
July 11, 2024 · Inspection · 3 citations
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: July 26, 2024 · Correction verified: July 24, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: August 14, 2024 · Correction verified: August 14, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three caregivers did not have current CPR/First Aid training.
746.5405 - Documentation of Gas Leak Inspection
Risk level: Medium High · Correct-by date in the state file: July 26, 2024 · Correction verified: July 24, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file.
May 29, 2024 · Inspection · No citations
February 16, 2024 · Inspection · No citations
February 5, 2024 · Assessment · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: February 5, 2024 · Correction verified: February 16, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was one caregiver present without an active background check.
January 29, 2024 · Investigation · 9 citations
746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time.
746.5625(b) - Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
Risk level: High · Correct-by date in the state file: May 24, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that the child safety alarm on one of the buses at the operation is not in working order.
746.5605(4) - AP Safety Precautions for Loading and Unloading Children - No Child Unattended
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that a child was left unattended on a vehicle.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children.
746.603(b) - Children's Records - Storage
Risk level: Low · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child's record was not kept for 3 months post unenrollment.
746.5605(3) - Safety Precautions for Loading and Unloading Children - Account for All Children
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A driver at the operation did not ensure each child was accounted for before exiting the vehicle.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not immediately notify a parent that their child had been left on the operation vehicle.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: May 15, 2024 · Correction verified: May 29, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not notify licensing of a situation that placed a child at risk within the 2 day period.
November 29, 2023 · Inspection · No citations
July 28, 2023 · Inspection · 3 citations
746.5205(4) - Documentation of Drills
Risk level: Medium · Correct-by date in the state file: August 4, 2023 · Correction verified: September 22, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation had not completed a fire drill since November of 2022.
746.5103 - Documentation of Fire Inspection
Risk level: Medium High · Correct-by date in the state file: August 25, 2023 · Correction verified: July 28, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last fire inspection the operation had documentation for was completed on 3/18/22.
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: August 25, 2023 · Correction verified: July 28, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The last sanitation inspection completed for the operation was 12/06/21.
November 29, 2022 · Inspection · No citations
November 17, 2022 · Assessment · 2 citations
746.303(a)(4) - Report Change in Director
Risk level: Medium High · Correct-by date in the state file: November 17, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: November 17, 2022 · Correction verified: November 29, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The acting director does not have an eligible background check determination from the background check unit.
August 8, 2022 · Inspection · 4 citations
746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training
Risk level: Medium High · Correct-by date in the state file: September 2, 2022 · Correction verified: August 18, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020.
746.1609 - Maximum Group Size 13 or More Children
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group.
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today.
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Risk level: Medium High · Correct-by date in the state file: August 31, 2022 · Correction verified: August 15, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022.
March 31, 2022 · Inspection · No citations
March 10, 2022 · Inspection · No citations
March 8, 2022 · Investigation (the program reported it to the state) · 2 citations
746.1203(6) - Responsibilities of Caregivers - Free of other activities
Risk level: Medium High · Correct-by date in the state file: March 24, 2022 · Correction verified: March 31, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care.
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: March 24, 2022 · Correction verified: March 31, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care.
Is this your program?
Claiming is free. We show the state's record as the agency publishes it, so claiming doesn't change it; to correct the state's record, contact Texas HHSC. If we got something wrong on this page, we'll fix it. Claim this program
BackPR is registration and payment software for programs like this one: online enrollment and tuition payments, free for nonprofits (other programs get pricing by quote), with no BackPR fee on what families pay and free setup. Stripe's card fees apply. Create a BackPR account · Questions? Contact us
More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.