Find a program / Texas / Plano / Willow Bend Learning Center
Childcare center · Plano, TX
Willow Bend Learning Center
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 3900 W PARK BLVD, Plano, TX 75075
County: Collin County
Phone: (972) 867-1871
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 258 children
State ID (HHSC operation number): 838855
Permit: Full Permit, issued June 21, 2004
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 838855 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 7 inspections
- 4 investigations
- 2 citations from these visits (risk level: Medium 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from April 22, 2022 to March 19, 2026, newest first: 19 visits and 5 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
March 19, 2026 · Inspection · No citations
March 16, 2026 · Investigation (the program reported it to the state) · No citations
February 23, 2026 · Inspection · 2 citations
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One infant did not have current feeding instructions dated 1/11/2026 but the operation was able to get it updated during the inspection.
746.4503(b) - Cots, Beds, Mats Labeled With Child's Name
Risk level: Medium · Correct-by date in the state file: February 27, 2026 · Correction verified: February 26, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The cots were not labeled.
August 27, 2025 · Inspection · No citations
August 21, 2025 · Investigation · No citations
June 6, 2025 · Inspection · No citations
June 3, 2025 · Investigation · No citations
April 4, 2025 · Inspection · No citations
April 2, 2025 · Investigation · No citations
March 19, 2025 · Inspection · No citations
April 23, 2024 · Inspection · No citations
July 18, 2023 · Investigation · No citations
May 22, 2023 · Inspection · No citations
September 28, 2022 · Inspection · No citations
September 20, 2022 · Investigation · No citations
September 20, 2022 · Inspection · 2 citations
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: September 21, 2022 · Correction verified: September 28, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A classroom was observed out of ratio. A classroom with the specified age group of 3 years old was observed with 1 caregiver and 18 children. .
746.1609 - Maximum Group Size 13 or More Children
Risk level: Medium High · Correct-by date in the state file: September 21, 2022 · Correction verified: September 28, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One group was observed with 2 caregivers and 17 children. The specified age for this group was 16 months old. The maximum number of children that can be in this age group is 13. The maximum group size was exceeded by 4.
July 28, 2022 · Inspection · No citations
April 26, 2022 · Inspection · No citations
April 22, 2022 · Investigation · 1 citation
746.305(a)(3) - AP Report a Child In Care Showing Signs and Symptoms of Illness Requiring Hospitalization
Risk level: Medium High · Correct-by date in the state file: May 4, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.