Find a program / Texas / Plano / Primrose School of Plano at Chase Oaks
Childcare center · Plano, TX
Primrose School of Plano at Chase Oaks
A licensed child care center in Plano, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 6525 CHASE OAKS BLVD, Plano, TX 75023
County: Collin County
Phone: (972) 517-1173
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 221 children
State ID (HHSC operation number): 1498191
Permit: Full Permit, issued March 11, 2013
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1498191 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 13 inspections
- 8 investigations
- 5 citations from these visits (risk level: High 3, Medium High 1, Medium 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from May 23, 2022 to November 5, 2026, newest first: 28 visits and 10 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 5, 2026 · Inspection · Findings pending
February 12, 2026 · Inspection · No citations
January 2, 2026 · Inspection · No citations
December 31, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: January 29, 2026 · Correction verified: February 12, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
December 16, 2025 · Inspection · No citations
September 17, 2025 · Inspection · No citations
September 4, 2025 · Inspection · No citations
August 21, 2025 · Inspection · No citations
August 19, 2025 · Investigation (the program reported it to the state) · No citations
June 23, 2025 · Investigation · 3 citations
746.307(b)(1) - AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
Risk level: Medium High · Correct-by date in the state file: September 4, 2025 · Correction verified: September 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: September 4, 2025 · Correction verified: September 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: September 4, 2025 · Correction verified: September 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
June 19, 2025 · Inspection · No citations
June 2, 2025 · Investigation (the program reported it to the state) · No citations
May 21, 2025 · Inspection · No citations
May 20, 2025 · Investigation · No citations
January 15, 2025 · Inspection · No citations
November 19, 2024 · Inspection · No citations
November 6, 2024 · Investigation (the program reported it to the state) · No citations
February 22, 2024 · Inspection · No citations
January 12, 2024 · Investigation · 1 citation
746.307(c) - Parental Notification of Less Serious Injuries
Risk level: Medium · Correct-by date in the state file: April 10, 2024 · Correction verified: April 12, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not notify the parent of an injury at pickup.
December 21, 2023 · Inspection · No citations
December 14, 2023 · Investigation (the program reported it to the state) · No citations
October 2, 2023 · Inspection · No citations
September 18, 2023 · Investigation (the program reported it to the state) · No citations
April 11, 2023 · Inspection · No citations
January 11, 2023 · Inspection · No citations
December 6, 2022 · Inspection · No citations
December 2, 2022 · Investigation · 3 citations
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: December 28, 2022 · Correction verified: January 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Licensing was not notified of an incident where a child was left unsupervised.
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: December 28, 2022 · Correction verified: January 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left unsupervised in a classroom.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: Medium High · Correct-by date in the state file: December 28, 2022 · Correction verified: January 11, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Parents were not notified that a child was left unsupervised.
May 23, 2022 · Inspection · 2 citations
746.4135(b) - Children's Products- Annual Certification
Risk level: Medium · Correct-by date in the state file: May 27, 2022 · Correction verified: May 24, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Annual CPSC form last dated as 8-25-2020.
746.4003(a) - First Aid Kit - Incomplete Kit
Risk level: Medium · Correct-by date in the state file: May 27, 2022 · Correction verified: May 24, 2022 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
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More programs in Plano · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.