Find a program / Texas / Palmview / Small Hands Big Hopes Academy
Childcare center · Palmview, TX
Small Hands Big Hopes Academy
A licensed child care center in Palmview, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 611 SHOWERS RD, Palmview, TX 78572
County: Hidalgo County
Phone: (956) 599-9790
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 31 children
State ID (HHSC operation number): 1703313
Permit: Full Permit, issued November 24, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1703313 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 8 inspections
- 8 citations from these visits (risk level: High 2, Medium High 2, Medium 4)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from November 30, 2021 to September 16, 2026, newest first: 16 visits and 23 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
September 16, 2026 · Inspection · No citations
September 11, 2026 · Inspection · 5 citations
746.2603(1) - Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement
Risk level: Medium · Correct-by date in the state file: September 11, 2026 · Correction verified: September 16, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A four year old child was awake and placed on a high chair after waking from naptime.
746.2911 - Adequate Lighting During Naptime
Risk level: Medium High · Correct-by date in the state file: September 11, 2026 · Correction verified: September 16, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Lights in the infant room were off during naptime, there was insufficient light to view the room and the children present in the room.
746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
Risk level: High · Correct-by date in the state file: September 11, 2026 · Correction verified: September 16, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two children under 12 months were asleep in rockers.
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Animals dropping were observed on the ground of the playground. Note: This was corrected during inspection when provider clean up the area.
746.901(6) - Required Personnel Records -Training Hours
Risk level: Medium · Correct-by date in the state file: September 18, 2026 · Correction verified: September 22, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Three out of four staff records reviewed are missing training certificates for health and safety related topics.
May 26, 2026 · Inspection · No citations
May 22, 2026 · Inspection · No citations
September 29, 2025 · Inspection · 1 citation
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: October 9, 2025 · Correction verified: October 23, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Four staff files were reviewed. Two files are missing preemployment affidavit (Form 2912), one file is missing valid high school diploma and one file is missing SIDS/Shaken Baby training certificate.
November 7, 2024 · Inspection · No citations
October 23, 2024 · Inspection · 1 citation
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Risk level: High · Correct-by date in the state file: October 23, 2024 · Correction verified: November 7, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
An infant was observed asleep on a floor bouncer for an undetermined amount of time. Note: The caregiver moved the infant to a crib during the inspection.
June 17, 2024 · Inspection · 1 citation
746.801(3) - Required Records Maintained and Made Available - Personnel and Training Records
Risk level: Medium · Correct-by date in the state file: June 18, 2024 · Correction verified: June 18, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The director did not have a complete training record available for review at the operation.
October 23, 2023 · Inspection · No citations
May 4, 2023 · Inspection · No citations
April 19, 2023 · Inspection · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 19, 2023 · Correction verified: May 4, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Proper supervision was not established as there was only one caregiver in the building caring for 10 children of varying ages. The children were divided into two groups and in different rooms. The caregiver was observed in the infant room supervising 5 children and leaving 5 other children in the pre-k area unsupervised. This prevented the caregiver from having adequate physical proximity and auditory or visual awareness of each child in care.
746.1701 - Child/Caregiver Ratio - 12 or Fewer Children
Risk level: Medium · Correct-by date in the state file: April 19, 2023 · Correction verified: May 4, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ratios were not met when a caregiver was caring for a total of 10 children of varying ages. The ages of the children were One infant, and Nine children between 18 months-4 years of age. According to the ratio chart when 12 or fewer children are present two caregivers were required with the group of children based on the number of children and age of children.
November 10, 2022 · Inspection · No citations
October 24, 2022 · Inspection · 4 citations
746.2207(a) - Screen Time Activities - Not Used for Under Two
Risk level: Medium · Correct-by date in the state file: October 24, 2022 · Correction verified: November 10, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A group of children including a child under the age of 2 were watching television during breakfast.
746.801(1) - Required Records Maintained and Made Available - Children's Records
Risk level: Medium · Correct-by date in the state file: October 31, 2022 · Correction verified: November 10, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were no records available for review for two children in care. 3 of 5 children's immunization records reviewed were not current. Note: The records missing for the two children were brought to the center and were reviewed.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: October 24, 2022 · Correction verified: October 24, 2022 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.3417(1) - Children Handwashing Before Eating
Risk level: Medium High · Correct-by date in the state file: October 24, 2022 · Correction verified: November 10, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A group of children of varying ages did not have their hands washed before eating the morning snack. NOTE: This was addressed during inspection and children's hands were washed.
December 29, 2021 · Inspection · 1 citation
746.3505(f) - Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Soiled diapers were being disposed of in a trash can with no lid/cover in the infant room. Note: This was CORRECTED during the inspection as the trash can was replaced with one that had a lid.
December 16, 2021 · Inspection · 2 citations
746.1701 - Child/Caregiver Ratio - 12 or Fewer Children
Risk level: Medium · Correct-by date in the state file: December 16, 2021 · Correction verified: December 29, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ratios were not met when a caregiver was caring for a total of 11 children of varying ages. The ages of the children were Four infants 0-17 months old, and Seven children between 18 months-4 years of age. According to the ratio chart two caregivers were required with the group of children based on the number of children in each age category.
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
Risk level: High · Correct-by date in the state file: December 16, 2021 · Correction verified: December 29, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Proper supervision was not established as there was only one caregiver in the building caring for 11 children of varying ages. The children were divided into two groups and in different rooms. Four infants and a toddler were observed in the infant room. Four toddlers and two pre-k children were observed in the pre-k area asleep on floor mats. The caregiver was observed in the infant room leaving the children in the pre-k area unsupervised.
November 30, 2021 · Inspection · 6 citations
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: December 7, 2021 · Correction verified: December 7, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not have current training in pediatric first aid with rescue breathing and choking.
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: December 8, 2021 · Correction verified: December 16, 2021 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver's record was not available for review during the inspection. 1 of 3 records reviewed was missing the caregiver's education documentation.
746.501(a)(18)(A) - Written Operational Policies - Benefits
Risk level: Medium · Correct-by date in the state file: December 7, 2021 · Correction verified: December 7, 2021 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.5209(c) - No Blocked or Locked Doors as Exits
Risk level: High · Correct-by date in the state file: November 30, 2021 · Correction verified: December 16, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A designated fire exit door was blocked with children's equipment. Note: This was addressed with director and the equipment was removed.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Correct-by date in the state file: November 30, 2021 · Correction verified: December 16, 2021 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A small television in the infant room was not anchored or strapped to prevent from tipping over. A sand box in the outdoor area was not properly maintained as the sand box was filled with standing water. Note: The television was removed and stored away. The sand box containing water was emptied during the inspection.
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Risk level: Medium High · Correct-by date in the state file: December 7, 2021 · Correction verified: December 7, 2021 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver did not have current training in pediatric cardiopulmonary resuscitation (CPR).
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More programs in Palmview · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.