Find a program / Texas / New Braunfels / The Pillars Christian Learning Center

Childcare center · New Braunfels, TX

The Pillars Christian Learning Center

A licensed child care center in New Braunfels, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 2144 GABRIELS PL, New Braunfels, TX 78130

County: Comal County

Phone: (830) 310-0017

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 206 children

State ID (HHSC operation number): 1803221

Permit: Full Permit, issued October 10, 2025

On corrective action (HHSC): No

On adverse action (HHSC): No

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 1803221 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 34 inspections
  • 16 investigations
  • 13 citations from these visits (risk level: High 10, Medium High 3)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from September 23, 2024 to October 20, 2026, newest first: 50 visits and 13 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. October 20, 2026 · Inspection · No citations

  2. September 14, 2026 · Inspection · No citations

  3. September 9, 2026 · Investigation · No citations

  4. August 20, 2026 · Inspection · No citations

  5. August 11, 2026 · Inspection · No citations

  6. August 9, 2026 · Investigation · 2 citations

    • 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the information gathered from interviews and during the inspection, a teacher was heard using an unpleasant yelling type of tone with the children during naptime. Note: The teacher is no longer employed.

    • 746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual

      Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Video evidence and interviews collected during this investigation showed a caregiver using a hand that was placed on a child's shoulder and the other hand on the forearm while lifting the child off the ground to be placed down on a mat. The child was observed to be upset and crying. This teacher is no longer employed.

  7. July 20, 2026 · Inspection · No citations

  8. June 12, 2026 · Inspection · No citations

  9. June 10, 2026 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling

      Risk level: High · Correct-by date in the state file: July 8, 2026 · Correction verified: July 20, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the information gathered from interviews, a teacher was heard using a yelling unpleasant type of tone with children in the classroom. Note: The teacher is no longer employed.

  10. May 18, 2026 · Inspection · No citations

  11. April 29, 2026 · Investigation (the program reported it to the state) · No citations

  12. April 21, 2026 · Inspection · No citations

  13. April 17, 2026 · Investigation · 2 citations

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: May 8, 2026 · Correction verified: May 18, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on interviews and videos, two staff did not make a name to face count or a thorough sweep of the playground when transitioning the children from outside to the inside of the building resulting in a child being left on the toddler playground for 1 minute and 3 seconds. The PreK and the afterschool areas were being utilized at this time, but staff were unaware of the child that was left until the child was noticed by a caregiver.

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: May 8, 2026 · Correction verified: May 18, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The Licensing intake line was not called when the operation was made aware of allegations that two caregivers left a child on the playground without conducting a name to face count.

  14. April 9, 2026 · Inspection · 1 citation

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: April 9, 2026 · Correction verified: April 21, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      At the time of the inspection, the caregiver in the PreK room did not know how many children were in her care. She stated there were 16 children in her care when there were 17.This was corrected when the caregiver recounted the children on the Ipad.

  15. February 17, 2026 · Inspection · No citations

  16. February 4, 2026 · Investigation (the program reported it to the state) · No citations

  17. December 4, 2025 · Inspection · No citations

  18. November 13, 2025 · Inspection · No citations

  19. October 31, 2025 · Inspection · 1 citation

    • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

      Risk level: High · Correct-by date in the state file: October 31, 2025 · Correction verified: November 13, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The Preschool teacher stated there were 15 children in care and changed the number to 14. After verifying on the Ipad there were only 13 children in care.

  20. October 28, 2025 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: November 21, 2025 · Correction verified: December 4, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the interviews and video the operation staff did not do a name to face count or a sweep of the classroom when transitioning the children from indoors to outside resulting in a child being left unattended in the room for approximately 8 minutes.

  21. September 11, 2025 · Inspection · No citations

  22. September 4, 2025 · Investigation · No citations

  23. August 21, 2025 · Inspection · No citations

  24. August 20, 2025 · Inspection · No citations

  25. August 19, 2025 · Investigation · No citations

  26. August 6, 2025 · Inspection · No citations

  27. July 31, 2025 · Investigation · No citations

  28. July 1, 2025 · Inspection · No citations

  29. June 18, 2025 · Inspection · No citations

  30. May 27, 2025 · Inspection · No citations

  31. May 20, 2025 · Inspection · No citations

  32. May 16, 2025 · Inspection · No citations

  33. May 9, 2025 · Inspection · No citations

  34. May 5, 2025 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

      Risk level: High · Correct-by date in the state file: June 3, 2025 · Correction verified: June 18, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the video, a teacher was seen holding a child's hand and dragging the child while still walking on the playground even after the child drops to the ground on his bottom.

  35. April 21, 2025 · Inspection · No citations

  36. April 10, 2025 · Inspection · No citations

  37. March 21, 2025 · Inspection · No citations

  38. March 13, 2025 · Investigation (the program reported it to the state) · No citations

  39. March 13, 2025 · Inspection · No citations

  40. March 10, 2025 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: April 10, 2025 · Correction verified: April 21, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Operation staff did not do a name to face count or a sweep of the classroom when transitioning from indoors to outside resulting in a child being left unattended in the room for approximately 10 minutes.

  41. March 4, 2025 · Inspection · 1 citation

    • 746.2419(6) - Requirements for Feeding Infants - Label Bottles/Cups

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      More than one bottle between the two infant rooms were missing the last initial of the infant's name that is required. This was corrected when the last name initial was added to the bottles.

  42. February 6, 2025 · Inspection · 1 citation

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: February 6, 2025 · Correction verified: February 7, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Two food allergy emergency plans did not have a parent signature.

  43. December 12, 2024 · Inspection · No citations

  44. November 13, 2024 · Inspection · 1 citation

    • 746.3407 - Maintenance of Building, Grounds and Equipment

      Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The plastic containers in two rooms that hold toys were damaged, leaving rough edges that could pose a risk to children. This was corrected when the containers were removed. The bathroom doorknobs in the afterschool room were broken and sharp to the touch. This was accessible to children while opening the bathroom doors. This was temporarily corrected by covering the knobs with tape until the replacement knobs arrive.

  45. October 30, 2024 · Inspection · No citations

  46. October 11, 2024 · Inspection · No citations

  47. October 9, 2024 · Investigation (the program reported it to the state) · No citations

  48. October 8, 2024 · Investigation · No citations

  49. October 8, 2024 · Investigation · No citations

  50. September 23, 2024 · Inspection · No citations

View the official record

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More programs in New Braunfels · Texas child care rules

Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.