Find a program / Texas / New Braunfels / The Pillars Christian Learning Center
Childcare center · New Braunfels, TX
The Pillars Christian Learning Center
A licensed child care center in New Braunfels, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 2144 GABRIELS PL, New Braunfels, TX 78130
County: Comal County
Phone: (830) 310-0017
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 206 children
State ID (HHSC operation number): 1803221
Permit: Full Permit, issued October 10, 2025
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1803221 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 34 inspections
- 16 investigations
- 13 citations from these visits (risk level: High 10, Medium High 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from September 23, 2024 to October 20, 2026, newest first: 50 visits and 13 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 20, 2026 · Inspection · No citations
September 14, 2026 · Inspection · No citations
September 9, 2026 · Investigation · No citations
August 20, 2026 · Inspection · No citations
August 11, 2026 · Inspection · No citations
August 9, 2026 · Investigation · 2 citations
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered from interviews and during the inspection, a teacher was heard using an unpleasant yelling type of tone with the children during naptime. Note: The teacher is no longer employed.
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Risk level: High · Correct-by date in the state file: August 31, 2026 · Correction verified: September 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Video evidence and interviews collected during this investigation showed a caregiver using a hand that was placed on a child's shoulder and the other hand on the forearm while lifting the child off the ground to be placed down on a mat. The child was observed to be upset and crying. This teacher is no longer employed.
July 20, 2026 · Inspection · No citations
June 12, 2026 · Inspection · No citations
June 10, 2026 · Investigation (the program reported it to the state) · 1 citation
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: July 8, 2026 · Correction verified: July 20, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered from interviews, a teacher was heard using a yelling unpleasant type of tone with children in the classroom. Note: The teacher is no longer employed.
May 18, 2026 · Inspection · No citations
April 29, 2026 · Investigation (the program reported it to the state) · No citations
April 21, 2026 · Inspection · No citations
April 17, 2026 · Investigation · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 8, 2026 · Correction verified: May 18, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on interviews and videos, two staff did not make a name to face count or a thorough sweep of the playground when transitioning the children from outside to the inside of the building resulting in a child being left on the toddler playground for 1 minute and 3 seconds. The PreK and the afterschool areas were being utilized at this time, but staff were unaware of the child that was left until the child was noticed by a caregiver.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: May 8, 2026 · Correction verified: May 18, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The Licensing intake line was not called when the operation was made aware of allegations that two caregivers left a child on the playground without conducting a name to face count.
April 9, 2026 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: April 9, 2026 · Correction verified: April 21, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of the inspection, the caregiver in the PreK room did not know how many children were in her care. She stated there were 16 children in her care when there were 17.This was corrected when the caregiver recounted the children on the Ipad.
February 17, 2026 · Inspection · No citations
February 4, 2026 · Investigation (the program reported it to the state) · No citations
December 4, 2025 · Inspection · No citations
November 13, 2025 · Inspection · No citations
October 31, 2025 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: October 31, 2025 · Correction verified: November 13, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The Preschool teacher stated there were 15 children in care and changed the number to 14. After verifying on the Ipad there were only 13 children in care.
October 28, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: November 21, 2025 · Correction verified: December 4, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the interviews and video the operation staff did not do a name to face count or a sweep of the classroom when transitioning the children from indoors to outside resulting in a child being left unattended in the room for approximately 8 minutes.
September 11, 2025 · Inspection · No citations
September 4, 2025 · Investigation · No citations
August 21, 2025 · Inspection · No citations
August 20, 2025 · Inspection · No citations
August 19, 2025 · Investigation · No citations
August 6, 2025 · Inspection · No citations
July 31, 2025 · Investigation · No citations
July 1, 2025 · Inspection · No citations
June 18, 2025 · Inspection · No citations
May 27, 2025 · Inspection · No citations
May 20, 2025 · Inspection · No citations
May 16, 2025 · Inspection · No citations
May 9, 2025 · Inspection · No citations
May 5, 2025 · Investigation (the program reported it to the state) · 1 citation
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: June 3, 2025 · Correction verified: June 18, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the video, a teacher was seen holding a child's hand and dragging the child while still walking on the playground even after the child drops to the ground on his bottom.
April 21, 2025 · Inspection · No citations
April 10, 2025 · Inspection · No citations
March 21, 2025 · Inspection · No citations
March 13, 2025 · Investigation (the program reported it to the state) · No citations
March 13, 2025 · Inspection · No citations
March 10, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 10, 2025 · Correction verified: April 21, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Operation staff did not do a name to face count or a sweep of the classroom when transitioning from indoors to outside resulting in a child being left unattended in the room for approximately 10 minutes.
March 4, 2025 · Inspection · 1 citation
746.2419(6) - Requirements for Feeding Infants - Label Bottles/Cups
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
More than one bottle between the two infant rooms were missing the last initial of the infant's name that is required. This was corrected when the last name initial was added to the bottles.
February 6, 2025 · Inspection · 1 citation
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: February 6, 2025 · Correction verified: February 7, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two food allergy emergency plans did not have a parent signature.
December 12, 2024 · Inspection · No citations
November 13, 2024 · Inspection · 1 citation
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The plastic containers in two rooms that hold toys were damaged, leaving rough edges that could pose a risk to children. This was corrected when the containers were removed. The bathroom doorknobs in the afterschool room were broken and sharp to the touch. This was accessible to children while opening the bathroom doors. This was temporarily corrected by covering the knobs with tape until the replacement knobs arrive.
October 30, 2024 · Inspection · No citations
October 11, 2024 · Inspection · No citations
October 9, 2024 · Investigation (the program reported it to the state) · No citations
October 8, 2024 · Investigation · No citations
October 8, 2024 · Investigation · No citations
September 23, 2024 · Inspection · No citations
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More programs in New Braunfels · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.