Find a program / Texas / New Braunfels / The Children's Courtyard, Inc.
Childcare center · New Braunfels, TX
The Children's Courtyard, Inc.
A licensed child care center in New Braunfels, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 241 HUNTERS VLG, New Braunfels, TX 78132
County: Comal County
Phone: (830) 625-4404
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 229 children
State ID (HHSC operation number): 1692438- 810
Permit: Full Permit, issued December 30, 2019
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1692438- 810 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 13 inspections
- 5 investigations
- 10 citations from these visits (risk level: High 4, Medium High 3, Medium 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 13, 2021 to June 23, 2026, newest first: 36 visits and 27 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
June 23, 2026 · Inspection · No citations
April 9, 2026 · Inspection · No citations
February 24, 2026 · Inspection · No citations
February 19, 2026 · Investigation · 1 citation
746.2805 - Prohibited Punishments - No Harsh, Cruel or Unusual
Risk level: High · Correct-by date in the state file: March 26, 2026 · Correction verified: April 9, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Video footage shows a caregiver picking a child up from their nap mat, the caregiver then aggressively hands the child the mat causing the child to take a step back. The same video also shows the caregiver roughly pushing the child's head up when she is attempting to talk to the child. At the end of the video, the caregiver roughly lays the child down on their nap mat.
December 15, 2025 · Inspection · No citations
December 10, 2025 · Investigation · No citations
November 18, 2025 · Inspection · No citations
June 4, 2025 · Inspection · No citations
May 1, 2025 · Inspection · No citations
April 30, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1203(5) - Responsibilities of Caregivers - Interact positively with children
Risk level: Medium High · Correct-by date in the state file: May 27, 2025 · Correction verified: June 4, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A two year old child tripped while holding a caregiver's hand. The caregiver brought the child to their chest by raising the child by up with one arm. Same caregiver was carrying two children, and they set the second child down releasing the child a minimal distance before the child was all the way to the ground. *The above instances were not discipline related.*
April 14, 2025 · Inspection · No citations
April 1, 2025 · Inspection · No citations
March 6, 2025 · Inspection · No citations
March 5, 2025 · Investigation (the program reported it to the state) · 4 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 3, 2025 · Correction verified: April 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation staff failed to ensure that all children were accounted for while transitioning the children out of the classroom to go into the gym at the end of the day, resulting in a child being left unattended in the classroom for approximately 15 minutes. The operation terminated the caregiver responsible for the incident.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: April 3, 2025 · Correction verified: April 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered from interviews and video, a teacher was heard and seen on video using a yelling unpleasant type of tone and had an angry demeanor with the child that was left in the room unsupervised for 15 minutes.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: April 3, 2025 · Correction verified: April 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The incident report was not updated with the additional information that was viewed from the video after the self-report was made, which makes it unknown if the parents were told about the additional information.
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: April 3, 2025 · Correction verified: April 14, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the video, a caregiver grabbed a child by one arm and the child grabs the caregiver's arm with the other hand and the child can be seen in the video being lifted off the ground as the caregiver is walking out of the classroom.
November 25, 2024 · Inspection · 1 citation
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Risk level: Medium High · Correct-by date in the state file: November 25, 2024 · Correction verified: December 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of ten children's records was missing a current immunization.
August 6, 2024 · Inspection · No citations
July 31, 2024 · Investigation (the program reported it to the state) · No citations
December 28, 2023 · Inspection · 3 citations
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: December 28, 2023 · Correction verified: January 3, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Four out of ten feeding schedules had not been updated timely.
745.651(1) - Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One employee was not inactivated after leaving the operation in September. This was corrected when the director validated the list again for the month.
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
October 19, 2023 · Inspection · No citations
September 28, 2023 · Inspection · No citations
September 15, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(5) - Responsibilities of Caregivers - Intervene to ensure each child's safety
Risk level: High · Correct-by date in the state file: October 12, 2023 · Correction verified: October 19, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the interviews and video, a 19month old child that was being transferred to another room ran ahead of the caregiver during transition time, which resulted in the child walking in between parents out one door that leads into the foyer and out the front door of the building while walking in between two different parents until the child's parent saw him outside in the front of the daycare next to a parent.
September 15, 2023 · Inspection · 1 citation
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: September 15, 2023 · Correction verified: September 28, 2023 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
August 24, 2023 · Inspection · No citations
August 11, 2023 · Investigation · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: October 6, 2023 · Correction verified: October 19, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregivers at the operation failed to ensure that an item was inaccessible to a child after taking it away several times, resulting in the child retrieving it and placing it in their mouth, resulting in a choking incident.
March 29, 2023 · Inspection · 1 citation
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: March 29, 2023 · Correction verified: March 30, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of five staff records that were reviewed for the HASA did not have a current pediatric CPR/First-aid card. The training expired on March 12, 2023. This was corrected when the director called to make an appointment.
August 24, 2022 · Inspection · 3 citations
746.3701 - Safety - Areas Free From Hazards
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two purses belonging to caregivers were observed to be accessible and within reach of children in 2 classrooms causing a potential safety hazard for children. This was CORRECTED when the purses were moved up higher out of the children's reach.
746.5205(4) - Documentation of Drills
Risk level: Medium · Correct-by date in the state file: August 24, 2022 · Correction verified: September 1, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was documentation on the computer showing that a fire drill was conducted on August 9, 2022, but it did not show the start time of the drill or the length of the evacuation.
746.5307(b) - Fire Extinguishers Serviced
Risk level: Medium High · Correct-by date in the state file: September 12, 2022 · Correction verified: September 12, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The three fire extinguishers located in the building were lasted serviced in July 2021.
June 10, 2022 · Inspection · No citations
May 18, 2022 · Inspection · No citations
May 2, 2022 · Inspection · No citations
April 20, 2022 · Investigation · No citations
April 18, 2022 · Investigation · 1 citation
746.2805(6) - Prohibited Punishments - Humiliating, Rejecting, Yelling
Risk level: High · Correct-by date in the state file: May 27, 2022 · Correction verified: June 10, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information gathered, a caregiver has been heard using a yelling tone with the children.
April 18, 2022 · Inspection · No citations
April 12, 2022 · Investigation (the program reported it to the state) · No citations
April 6, 2022 · Investigation · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: May 12, 2022 · Correction verified: May 18, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not use good judgment when they did not notify a parent until the end of the day (around 5:30 pm) that their child was cranky, sneezing, crying, and had red eyes all day long. Furthermore, a caregiver used their arm instead of a thermometer to check if a child had a fever. Upon pick up the child was warm to the touch and had a febrile seizure in the car on the way to the urgent care.
December 23, 2021 · Inspection · No citations
December 13, 2021 · Inspection · 8 citations
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One out of the ten children's records was missing the required immunization records.
746.3805(c)(4) - Medication Records - Name of Employee Who Administered
Risk level: Medium High · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
When reviewing a child's administer medication form, the employee who administers the medication's full name was missing on the form.
746.1311(d) - Director Annual Training - Caring for children under 24 months
Risk level: Medium High · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The director's file were observed to be missing the required training hours for: SIDS, shaken baby, abusive head trauma, and early brain development training records.
746.3805(c)(3) - Medication Records - Date, Time and Amount Given
Risk level: Medium High · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
When reviewing a child's administer medication form the date, time, and amount given was missing when on the child's form.
746.2426 - Infant May Not Sleep in a Restrictive Device
Risk level: High · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One infant was observed sleeping in a restrictive device. The child was removed from the restrictive device and placed in a crib to sleep.
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Risk level: Medium High · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Four caregivers who work with infants were missing the annual training records for: recognizing shaken baby, sudden infant death syndrome (SIDS), and understanding early childhood development training.
746.3701(5) - Safety - Play Materials and Equipment Safe
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two out of the eight tricycles used by children are missing protective handle covers. This was CORRECTED at inspection when the assistant director removed the tricycles from the outdoor play area.
746.611(b) - Health Statement on File within 1 Week of Admission
Risk level: Medium · Correct-by date in the state file: December 13, 2021 · Correction verified: December 23, 2021 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
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More programs in New Braunfels · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.