Find a program / Texas / Mckinney / Primrose School of Eldorado
Childcare center · Mckinney, TX
Primrose School of Eldorado
A licensed child care center in Mckinney, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 3999 ELDORADO PKWY, Mckinney, TX 75070
County: Collin County
Phone: (972) 529-2091
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 197 children
State ID (HHSC operation number): 834314
Permit: Full Permit, issued December 10, 2003
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 834314 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 14 inspections
- 7 investigations
- 13 citations from these visits (risk level: High 5, Medium High 5, Medium 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 2, 2021 to October 7, 2026, newest first: 44 visits and 31 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 7, 2026 · Inspection · 1 citation
746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration.
June 1, 2026 · Investigation · No citations
March 12, 2026 · Inspection · No citations
March 6, 2026 · Inspection · No citations
February 6, 2026 · Inspection · No citations
February 4, 2026 · Investigation · No citations
July 29, 2025 · Inspection · No citations
July 22, 2025 · Inspection · No citations
July 2, 2025 · Inspection · No citations
June 30, 2025 · Investigation (the program reported it to the state) · 1 citation
746.2805(3) - Prohibited Punishments - Grabbing and Pulling
Risk level: High · Correct-by date in the state file: July 25, 2025 · Correction verified: July 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
April 9, 2025 · Inspection · 5 citations
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Risk level: High · Correct-by date in the state file: April 23, 2025 · Correction verified: April 22, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
746.4135(b) - Children's Products- Annual Certification
Risk level: Medium · Correct-by date in the state file: April 23, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.1301(a)(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
Risk level: Medium High · Correct-by date in the state file: April 23, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: April 23, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
June 14, 2024 · Inspection · No citations
June 12, 2024 · Investigation (the program reported it to the state) · 2 citations
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Risk level: Medium High · Correct-by date in the state file: July 1, 2024 · Correction verified: July 1, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
746.2805(1) - Prohibited Punishments - Corporal Punishment
Risk level: High · Correct-by date in the state file: July 1, 2024 · Correction verified: July 1, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
May 21, 2024 · Inspection · 2 citations
746.603(a)(3) - Children's Records - Health Statement
Risk level: Medium · Correct-by date in the state file: May 27, 2024 · Correction verified: May 31, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child did not have a health statement on file.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: May 27, 2024 · Correction verified: May 31, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Three children did not have current immunizations on file.
May 2, 2024 · Inspection · No citations
May 1, 2024 · Investigation (the program reported it to the state) · No citations
February 29, 2024 · Inspection · No citations
February 20, 2024 · Investigation · No citations
December 13, 2023 · Inspection · No citations
December 12, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: January 10, 2024 · Correction verified: January 26, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
November 15, 2023 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
August 24, 2023 · Investigation · 3 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: November 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: November 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: November 3, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
June 30, 2023 · Investigation · 1 citation
746.2803(4)(C) - Positive Methods of Discipline and Guidance - Redirecting Behavior
Risk level: Medium High · Correct-by date in the state file: August 18, 2023 · Correction verified: August 24, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
June 22, 2023 · Inspection · 1 citation
746.603(a)(6) - Children's Records - Vision and Hearing Screening
Risk level: Low · Correct-by date in the state file: July 6, 2023 · Correction verified: July 7, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
June 2, 2023 · Inspection · No citations
May 30, 2023 · Investigation (the program reported it to the state) · No citations
April 28, 2023 · Inspection · No citations
March 21, 2023 · Inspection · No citations
March 17, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 4, 2023 · Correction verified: April 28, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
January 18, 2023 · Assessment · 1 citation
746.303(b) - Report Number of Employees
Risk level: Medium Low · Correct-by date in the state file: January 20, 2023 · Correction verified: January 19, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
December 2, 2022 · Inspection · No citations
November 18, 2022 · Inspection · No citations
October 24, 2022 · Inspection · 1 citation
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
October 21, 2022 · Investigation (the program reported it to the state) · 2 citations
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Risk level: High · Correct-by date in the state file: November 18, 2022 · Correction verified: December 2, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
746.707 - Incident/Illness Report Form Shared with Parent
Risk level: Medium · Correct-by date in the state file: November 18, 2022 · Correction verified: December 2, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
October 14, 2022 · Inspection · No citations
October 13, 2022 · Investigation · No citations
September 2, 2022 · Inspection · 1 citation
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: September 2, 2022 · Correction verified: September 2, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
September 1, 2022 · Investigation (the program reported it to the state) · 2 citations
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: October 7, 2022 · Correction verified: October 4, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
This standard was tasked over this investigation and found to be deficient. It was determined during this investigation that a caregiver did not use good judgment or self-control when they hit a child to try and encourage the child to sit down in the classroom.
746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
Risk level: High · Correct-by date in the state file: October 7, 2022 · Correction verified: October 4, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
July 18, 2022 · Inspection · 4 citations
746.2426 - Infant May Not Sleep in a Restrictive Device
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of inspection an infant child was observed asleep in a restrictive rocker chair. The child was removed by one of the caregivers present after being instructed to do so during this inspection time.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: August 1, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
At the time of inspection, one child did not have his most current immunization record on file for review.
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Risk level: Medium High · Correct-by date in the state file: August 1, 2022 · Correction verified: July 21, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
At the time of inspection, the drivers for the operation did not have a copy of their most recent transportation training certificate on file for review.
746.5205(4) - Documentation of Drills
Risk level: Medium · Correct-by date in the state file: August 1, 2022 · Correction verified: July 20, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
At the time of inspection, the operation did not have it's most current safety drills practiced on file for review.
July 1, 2022 · Inspection · No citations
June 30, 2022 · Investigation (the program reported it to the state) · 1 citation
746.2805(4) - Prohibited Punishments - Hitting with Hand or Instrument
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
This standard was tasked over for the investigation and found to be deficient. The caregiver involved in this incident admitted to hitting a child in care. The caregiver named is no longer present at the facility and more redirection and behavior methods have been put in place to better assist the child in care.
May 27, 2022 · Inspection · No citations
May 24, 2022 · Investigation · No citations
December 2, 2021 · Inspection · No citations
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More programs in Mckinney · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.