Find a program / Texas / Mcallen / New Horizons Learning Academy
Childcare center · Mcallen, TX
New Horizons Learning Academy
A licensed child care center in Mcallen, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 5253 N 23RD ST, Mcallen, TX 78504
County: Hidalgo County
Phone: (956) 618-5437
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 66 children
State ID (HHSC operation number): 1690382
Permit: Full Permit, issued June 30, 2020
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1690382 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 13 inspections
- 4 investigations
- 20 citations from these visits (risk level: High 5, Medium High 8, Medium 7)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from March 18, 2022 to August 13, 2026, newest first: 25 visits and 25 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
August 13, 2026 · Inspection · No citations
August 4, 2026 · Inspection · 1 citation
746.201(11) - AP Ensure total number of children both at & away from center within capacity
Risk level: High · Correct-by date in the state file: August 4, 2026 · Correction verified: August 13, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*
June 4, 2026 · Inspection · No citations
June 3, 2026 · Investigation · 1 citation
746.4103(b) - Policies for Release of Children - Record Identity of Person
Risk level: Medium High · Correct-by date in the state file: July 1, 2026 · Correction verified: July 6, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.
March 30, 2026 · Inspection · 1 citation
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: April 13, 2026 · Correction verified: April 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.
February 10, 2026 · Inspection · No citations
February 2, 2026 · Investigation · No citations
October 3, 2025 · Inspection · No citations
May 6, 2025 · Inspection · No citations
April 29, 2025 · Inspection · 12 citations
746.3417(1) - Children Handwashing Before Eating
Risk level: Medium High · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Handwashing was not observed before children ate breakfast.
746.3301(f)(1) - Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Risk level: Medium High · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Water was not observed available during breakfast.
746.3313(2) - Daily Menus - May Rotate if Keep Record of Dates Menus Used
Risk level: Medium · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Menu was observed not being followed.
746.2417(2)(B) - Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Risk level: High · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infants were observed in restrictive devices for over 15 minutes.
746.2507(2) - Activities for Toddlers - Provide Thinking Skills and Sensory Development
Risk level: Medium · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two classrooms were observed with not enough play equipment.
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
Risk level: Medium High · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.
746.1205(a)(1) - Responsibilities of Caregivers - Know children responsible for
Risk level: High · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.
746.2209 - Posting of Activity Plan
Risk level: Medium · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: May 2, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.
746.2207(a) - Screen Time Activities - Not Used for Under Two
Risk level: Medium · Correct-by date in the state file: April 29, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infants ranging from 5 months to 12 months were observed watching t.v.
746.801(2) - Required Records Maintained and Made Available - Infant Feeding Instructions
Risk level: Medium · Correct-by date in the state file: April 30, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Feeding instructions were not available for review for one infant.
746.2206(1)(A) - Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
Risk level: Medium · Correct-by date in the state file: May 2, 2025 · Correction verified: May 6, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Only one opportunity for outdoor play was observed.
June 17, 2024 · Inspection · No citations
May 31, 2024 · Inspection · 1 citation
746.2909(4) - Arrangement of Napping Equipment - Provides Access to Walkway
Risk level: Medium High · Correct-by date in the state file: June 3, 2024 · Correction verified: June 17, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was no space between the cots used by the children during nap time.
March 25, 2024 · Inspection · 1 citation
746.3701(1) - Safety - Electrical Outlets Covered
Risk level: Medium High · Correct-by date in the state file: March 27, 2024 · Correction verified: March 25, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.
March 13, 2024 · Investigation · No citations
February 28, 2024 · Inspection · No citations
February 20, 2024 · Inspection · 1 citation
746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
Risk level: High · Correct-by date in the state file: February 20, 2024 · Correction verified: February 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.
February 16, 2024 · Investigation · 2 citations
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: February 20, 2024 · Correction verified: February 28, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There were two infants unsupervised at the operation.
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Risk level: Medium High · Correct-by date in the state file: March 20, 2024 · Correction verified: March 25, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.
June 20, 2023 · Inspection · No citations
June 5, 2023 · Inspection · 1 citation
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Correct-by date in the state file: June 7, 2023 · Correction verified: June 20, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.
February 15, 2023 · Inspection · No citations
February 6, 2023 · Inspection · 2 citations
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: February 6, 2023 · Correction verified: February 15, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.
746.3407(9) - Floors, ceilings and Walls in Good Repair and Clean
Risk level: Medium High · Correct-by date in the state file: February 8, 2023 · Correction verified: February 15, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.
February 3, 2023 · Investigation (the program reported it to the state) · No citations
June 16, 2022 · Inspection · 2 citations
746.3407 - Maintenance of Building, Grounds and Equipment
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: June 17, 2022 · Correction verified: June 20, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Staff training records were not available for review for 3 caregivers.
March 21, 2022 · Inspection · No citations
March 18, 2022 · Investigation · No citations
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More programs in Mcallen · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.