Find a program / Texas / Lewisville / Milestones Academy of Texas
Childcare center · Lewisville, TX
Milestones Academy of Texas
A licensed child care center in Lewisville, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 1740 FM 544, Lewisville, TX 75056
County: Denton County
Phone: (469) 962-6886
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 208 children
State ID (HHSC operation number): 1793358
Permit: Full Permit, issued September 25, 2024
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1793358 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 21 inspections
- 8 investigations
- 19 citations from these visits (risk level: High 9, Medium High 6, Medium 4)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from March 1, 2024 to September 11, 2026, newest first: 29 visits and 19 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
September 11, 2026 · Inspection · No citations
September 8, 2026 · Inspection · No citations
September 5, 2026 · Investigation · No citations
August 27, 2026 · Inspection · 2 citations
746.1003(3) - Director Responsibilities - Employee Assignments
Risk level: High · Correct-by date in the state file: August 27, 2026 · Correction verified: September 11, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: August 27, 2026 · Correction verified: September 11, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A child was oberved alone in the operations gym restroom during inspection.
August 26, 2026 · Investigation · 1 citation
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: September 21, 2026 · Correction verified: October 8, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
August 5, 2026 · Inspection · No citations
July 23, 2026 · Inspection · 1 citation
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Risk level: High · Correct-by date in the state file: July 23, 2026 · Correction verified: August 5, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregivers in Elm I and Maples I did not know the correct number of children they were caring for.
July 20, 2026 · Investigation · No citations
July 14, 2026 · Inspection · 5 citations
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: July 28, 2026 · Correction verified: July 28, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file.
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
Risk level: Medium High · Correct-by date in the state file: August 4, 2026 · Correction verified: July 23, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
6 of the 10 caregivers' files were reviewed during the inspection; CPR courses did not adhere to guidelines.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Risk level: Medium High · Correct-by date in the state file: July 14, 2026 · Correction verified: August 27, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation trash bins do not have libs.
746.5537(b) - Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System
Risk level: Medium High · Correct-by date in the state file: August 5, 2026 · Correction verified: July 23, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested.
746.613(c)(2) - Immunization Exception for Children Who are Homeless or in Foster Care
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child's parent emailed their immunization records during pick up.
June 17, 2026 · Inspection · No citations
June 10, 2026 · Inspection · No citations
June 9, 2026 · Investigation · 3 citations
746.305(a)(6) - Report Situation Placing Children at Risk
Risk level: High · Correct-by date in the state file: July 1, 2026 · Correction verified: July 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Risk level: Medium High · Correct-by date in the state file: July 1, 2026 · Correction verified: July 14, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: July 1, 2026 · Correction verified: July 14, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime.
February 2, 2026 · Inspection · No citations
January 29, 2026 · Investigation (the program reported it to the state) · No citations
November 13, 2025 · Inspection · No citations
October 17, 2025 · Inspection · No citations
October 15, 2025 · Investigation (the program reported it to the state) · 1 citation
746.2805(1) - Prohibited Punishments - Corporal Punishment
Risk level: High · Correct-by date in the state file: October 27, 2025 · Correction verified: November 13, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It was determined that a caregiver slapped a child in the face.
September 24, 2025 · Inspection · 2 citations
746.1309(e) - Documented Annual Training- Required Content
Risk level: Medium · Correct-by date in the state file: October 15, 2025 · Correction verified: October 15, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials
746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required
Risk level: Medium High · Correct-by date in the state file: October 15, 2025 · Correction verified: October 15, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development.
May 8, 2025 · Inspection · No citations
April 15, 2025 · Inspection · No citations
April 11, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 28, 2025 · Correction verified: May 8, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate.
March 3, 2025 · Inspection · No citations
September 12, 2024 · Inspection · No citations
August 19, 2024 · Inspection · No citations
August 16, 2024 · Investigation · 1 citation
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: High · Correct-by date in the state file: September 5, 2024 · Correction verified: September 12, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A parent was not notified immediately of a situation involving their child.
July 11, 2024 · Inspection · 2 citations
746.901 - Required Personnel Records
Risk level: Medium · Correct-by date in the state file: July 18, 2024 · Correction verified: July 30, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation.
746.603(a) - Children's Records Maintained
Risk level: Medium · Correct-by date in the state file: July 26, 2024 · Correction verified: July 23, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements.
May 9, 2024 · Inspection · No citations
April 24, 2024 · Inspection · No citations
March 1, 2024 · Inspection · No citations
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More programs in Lewisville · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.