Primrose School of Keller

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from December 6, 2021 to June 5, 2026, newest first: 34 visits and 15 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. June 5, 2026 · Inspection · No citations

2. May 22, 2026 · Inspection · No citations

3. May 20, 2026 · Inspection · No citations

4. July 21, 2025 · Inspection · No citations

5. July 17, 2025 · Investigation · No citations

6. July 1, 2025 · Inspection · No citations

7. June 5, 2025 · Inspection · No citations

8. June 3, 2025 · Investigation (the program reported it to the state) · 2 citations

   • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

     Risk level: High · Correct-by date in the state file: June 17, 2025 · Correction verified: July 1, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A caregiver did not follow operation's procedure when transition from classroom to outside playground. As a result, a child was left unattended in the room for approximately 5 minutes. The same caregiver also did not notify management of the incident.

   • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

     Risk level: High · Correct-by date in the state file: June 17, 2025 · Correction verified: July 1, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A four-year-old child was left alone in a classroom for approximately 5 minutes.

9. February 24, 2025 · Assessment · No citations

10. February 4, 2025 · Investigation · No citations

11. December 31, 2024 · Inspection · No citations

12. December 27, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.2805(1) - Prohibited Punishments - Corporal Punishment

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver was seen hitting a child's hand to reprimand them.

13. October 21, 2024 · Inspection · No citations

14. September 27, 2024 · Inspection · No citations

15. September 25, 2024 · Investigation · 2 citations

    • 746.2401(4) - Basic Requirements for Infants - Prompt Attention to Needs

      Risk level: Medium High · Correct-by date in the state file: October 3, 2024 · Correction verified: October 21, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Child was not given his 4:30pm bottle.

    • 746.803(a) - Required Records Storage

      Risk level: Medium Low · Correct-by date in the state file: October 3, 2024 · Correction verified: October 3, 2024 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Operation did not keep required record for three months.

16. August 5, 2024 · Inspection · No citations

17. May 6, 2024 · Inspection · No citations

18. April 22, 2024 · Inspection · No citations

19. April 19, 2024 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: April 29, 2024 · Correction verified: May 6, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child was left unsupervised on the playground for a short amount of time.

20. September 19, 2023 · Inspection · No citations

21. May 26, 2023 · Inspection · No citations

22. May 25, 2023 · Investigation · No citations

23. April 21, 2023 · Inspection · No citations

24. April 20, 2023 · Investigation · No citations

25. April 19, 2023 · Investigation · No citations

26. January 13, 2023 · Inspection · No citations

27. January 12, 2023 · Investigation (the program reported it to the state) · No citations

28. December 8, 2022 · Inspection · No citations

29. December 7, 2022 · Investigation (the program reported it to the state) · No citations

30. November 17, 2022 · Inspection · 1 citation

    • 746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional

      Risk level: Medium High · Correct-by date in the state file: November 21, 2022 · Correction verified: November 18, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One of two food allergy emergency plans was no signed by parents as required.

31. July 29, 2022 · Inspection · No citations

32. July 27, 2022 · Investigation (the program reported it to the state) · 2 citations

    • 746.1301(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation

      Risk level: Medium High · Correct-by date in the state file: August 12, 2022 · Correction verified: August 12, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      One caregiver, whose file I observed, has not taken orientation training as indicated by the personnel form.

    • 746.1301(2)(A) - Training Requirements for Employees and Caregivers - Pre-service Training

      Risk level: Medium High · Correct-by date in the state file: August 12, 2022 · Correction verified: August 12, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Pre-service training should be viewed as a support to the caregiver who has taken on the responsibility of caring for children for the first time. Research indicates without some basic understanding of children and how to work with them, the health, safety, and well-being of the children in care are at risk.

33. June 27, 2022 · Inspection · 4 citations

    • 746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

      Risk level: Medium High · Correct-by date in the state file: July 1, 2022 · Correction verified: July 6, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      3 of the 10 caregivers files I reviewed was missing or had expired CPR/First Aid training.

    • 746.401(9) - Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name

      Risk level: Medium Low · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The employee list was not updated at the time of inspection. New employees were added to update the list and old employees were taken off.

    • 746.3407(12) - Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      I observed bleach water in a spray bottle on the counter of the hand washing sink in the pre-k classroom. The teacher put the chemicals in the upper cabinet, where it was not accessible to children.

    • 746.901(8) - Required Personnel Records- Photo Identification

      Risk level: Medium · Correct-by date in the state file: June 29, 2022 · Correction verified: July 6, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      6 of the 10 caregiver files that I reviewed were missing photo identification.

34. December 6, 2021 · Inspection · 2 citations

    • 746.1301(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation Training

      Risk level: Medium High · Correct-by date in the state file: December 7, 2021 · Correction verified: December 8, 2021 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The staff who tansport and the director did not have current transportation training.

    • 746.5625(a) - Electronic Child Safety Alarm - is equipped in each vehicle

      Risk level: High · Correct-by date in the state file: December 20, 2021 · Correction verified: January 5, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The vehicles used to tranpsort the children do not have safety alarms.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.