Charlotte's Web CCC

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from February 1, 2022 to June 12, 2026, newest first: 27 visits and 11 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. June 12, 2026 · Inspection · No citations

2. June 9, 2026 · Investigation · No citations

3. March 27, 2026 · Inspection · No citations

4. September 12, 2025 · Inspection · 1 citation

   • 746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR

     Risk level: Medium High · Correct-by date in the state file: October 3, 2025 · Correction verified: September 29, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     During a review of the staff records, it was observed 3 caregivers without updated first aid/ CPR training.

5. August 1, 2025 · Inspection · No citations

6. May 16, 2025 · Inspection · 1 citation

   • 746.2207(c)(4) - Screen Time Activities - Not Used During Eating or Rest Times

     Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     During the insepction a class was observed using screen time during snack. This was corrected at insepction when the screen time was turned off, and the director spoke with the class about policy.

7. May 1, 2025 · Inspection · 1 citation

   • 746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for

     Risk level: High · Correct-by date in the state file: May 1, 2025 · Correction verified: May 16, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     During the inspection a caregvier was unaware of how many children they were in charge of.

8. March 27, 2025 · Inspection · No citations

9. March 25, 2025 · Investigation · 1 citation

   • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

     Risk level: High · Correct-by date in the state file: April 22, 2025 · Correction verified: May 1, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     This standard was reviewed and found to be out of compliance through an investigation. It was determined that a caregiver was pulling children as a form of discipline.

10. March 11, 2025 · Inspection · No citations

11. August 8, 2024 · Inspection · No citations

12. July 9, 2024 · Inspection · No citations

13. April 16, 2024 · Inspection · No citations

14. February 29, 2024 · Inspection · 1 citation

    • 746.2426(a)(2) - Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During a walk through of the building, it was observed two infants ages 17 months and 7 months sleeping in restrictive devices. This was corrected at inspection.

15. January 4, 2024 · Investigation · 2 citations

    • 746.1201(4) - AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

      Risk level: High · Correct-by date in the state file: February 16, 2024 · Correction verified: February 29, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was found deficient as part of a DFPS Investigation.

    • 746.2805(3) - Prohibited Punishments - Grabbing and Pulling

      Risk level: High · Correct-by date in the state file: February 16, 2024 · Correction verified: February 29, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on a DFPS investigation, this standard has been found to be deficient. A caregiver who is no longer working at the center was viewed yanking on a child's arm while in care.

16. October 9, 2023 · Investigation · No citations

17. August 22, 2023 · Inspection · No citations

18. March 23, 2023 · Inspection · No citations

19. September 26, 2022 · Inspection · No citations

20. September 6, 2022 · Inspection · 1 citation

    • 746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less

      Risk level: Medium High · Correct-by date in the state file: September 27, 2022 · Correction verified: September 21, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During an inspection of the playground, the loose fill under the slides did not meet the required 6 inch measurements.

21. August 19, 2022 · Inspection · No citations

22. August 12, 2022 · Inspection · No citations

23. August 10, 2022 · Investigation · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During a review of the video footage, it was observed by licensing a potential employee working in a classroom without an active background completed.

24. May 12, 2022 · Inspection · No citations

25. May 2, 2022 · Investigation (the program reported it to the state) · No citations

26. February 2, 2022 · Inspection · 1 citation

    • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

      Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was observed by licensing a caregiver present at the operation without a current background check. This was corrected at the inspection.

27. February 1, 2022 · Investigation · 1 citation

    • 746.2201(a) - Planned Activities Designed to Meet Individual Needs

      Risk level: Medium · Correct-by date in the state file: March 3, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      This standard was reviewed in relation to the allegations and found to be deficient. It was observed by licensing during an inspection in the school age classroom, an outdated lesson plan was posted.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.