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Childcare center · Houston, TX
Living Word Academy
A licensed child care center in Houston, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 13833 RICHMOND AVE, Houston, TX 77082
County: Harris County
Phone: (281) 497-5692
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 98 children
State ID (HHSC operation number): 1671502
Permit: Full Permit, issued May 8, 2019
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1671502 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 13 inspections
- 1 investigation
- 3 assessments
- 47 citations from these visits (risk level: High 15, Medium High 22, Medium 7, Medium Low 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from September 22, 2022 to October 23, 2026, newest first: 19 visits and 51 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 23, 2026 · Inspection · No citations
September 25, 2026 · Inspection · 1 citation
746.1011(a) - Director present-Minimum 75%
Risk level: Medium High · Correct-by date in the state file: October 2, 2026 · Correction verified: October 23, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on review of the director's hours, it cannot be verified the director is present at least 30 hours a week. Log of the director's hours is not dated and has multiple days where the director is not signed out. According to the caregiver, the director was present today but left. Review of the log shows the director never signed in.
September 11, 2026 · Inspection · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: September 11, 2026 · Correction verified: September 25, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Upon arrival, CCR rang the bell. Children could be heard at the door informing the caregiver someone was at the door. The caregiver could be seen standing near the door but did not open the door. At one point, both children present walked up to the door mistaking CCR for another caregiver. NOTE: CCR stood outside for approximately 7 minutes knocking on the door and ringing the bell multiple times before the caregiver opened the door.
August 28, 2026 · Inspection · 2 citations
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: August 28, 2026 · Correction verified: September 11, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: August 28, 2026 · Correction verified: September 11, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Upon arrival, CCR rang the bell. Children could be heard at the door informing the caregiver someone was at the door. CCR stood outside for approximately 10 minutes knocking on the door and ringing the bell multiple times. The caregiver later acknowledged to CCR they were aware but they were waiting for the director to arrive before opening the door.
August 13, 2026 · Inspection · 4 citations
746.2911 - Adequate Lighting During Naptime
Risk level: Medium High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 28, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The naping area was not observed to have adequate lighting. The classroom was black with no lighting. No children or staff could be seen until CCR requested lights be turned on.
746.3317(8) - Food Service and Preparation Requirement - Cover All Stored Food
Risk level: Medium High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 28, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Half an apple was observed in the refigerator uncovered, cut side down on a fowm bowl. The apple appeared to be browning.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 28, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregiver in charge of a group of three children 2-3yrs old was observed laying down on th floor on their personal phone while supervising naptime. NOTE: Two of three children were still awake during the inspection.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Risk level: Medium High · Correct-by date in the state file: August 13, 2026 · Correction verified: August 28, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Documentation was obtained to verify pest control treatment was completed as obtained 7/13/2026. However, dead pest were observed in the bathroom, hallway, and kitchen area including on the seal of the refrigerator.
July 10, 2026 · Inspection · 4 citations
746.3701(9) - Safety - Bodies of Water Inaccessible to Children
Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR observed a bucket of mop water in one of the restrooms. NOTE: Water was dumped out and bucket was removed from restroom.
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Risk level: Medium High · Correct-by date in the state file: August 3, 2026 · Correction verified: August 13, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR observed both dead and living pest in the operations kitchen area including inside the fridge, freezer and on the shelf where food is stored. NOTE: Pest control was last at the operation May 2026
746.5607(b) - Child Passenger Safety Seat System - Not expired or damaged in accident
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR observed three booster seats in the operations van that are marked do not use after 2023. NOTE:Corrected at inspection.The carseats were thrown away and new carseats were purchased at inspection.
746.4001 - First Aid Kit - Available in Each Building, on Field Trips, during Transportation
Risk level: Medium High · Corrected during the visit · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A new first aid kit was observed on the operations van, however there were no scissors nor thermometer. NOTE:Corrected at inspections a pair of scissors or thermometer were added to the kit.
June 23, 2026 · Inspection · 14 citations
746.601(c) - Provide Access to Children's Records - Licensing
Risk level: Medium · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation didn't have any past or future field trip transportation forms available for CCR to view.
746.4307 - Fenced Outdoor Activity Space -Exits Required
Risk level: Medium · Correct-by date in the state file: July 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR only observed one exit gate was in the outdoor play area.
746.3407(11) - Sanitize Tables Tops, Furniture and Similar Equipment
Risk level: Medium High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
It was observed in the restrooms that urine and feces were not disposed/sanitized of from the portable toilets.
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
Risk level: Medium High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A three year old was observed in the infant room with a 10 month old child. There were 13 children in the building, the difference of the two is 18 months difference in age.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
CCR arrived at the operation and observed a caregiver in the hallway, who also allowed us access in the building. As CCR begin the monitoring walk through, the same caregiver was watching a class alone. When CCR asked the caregiver who was watching the children while they opened the door, the caregiver advised CCR that another caregiver was watching the children. CCR was able to confirm with the director that the caregiver who was suppose to be watching the children at that time was not present and did not report to work until 2pm.
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Risk level: High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver with a provisional background check with conditions stating that they may never be alone with children, was observed to be transporting a child alone during the inspection.
746.4001(2) - First Aid Kit - Kept Sanitary
Risk level: Medium High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR observed a substance from the first aid kit located in the operations van had leaked out causing other materials in the kit to turn brown.
746.5607(b) - Child Passenger Safety Seat System - Not expired or damaged in accident
Risk level: Medium High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
CCR observed two booster seats in the operations van that are marked do not use after 2023.
746.3401(a) - Annual Sanitation Inspection
Risk level: Medium High · Correct-by date in the state file: July 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
It was observed that the Health and Sanitation inspection was last completed June 2, 2025.
746.5617(a)(5) - Required Equipment in Vehicles - Fire Extinguisher
Risk level: High · Correct-by date in the state file: June 30, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
CCR observed the fire extinguisher in the operations van to be empty, the pin had been removed and residue was seen in the passenger side door.
746.1301(a)(7)(A) - Training Requirements for Employees, Caregivers, and Directors - Transportation training
Risk level: Medium High · Correct-by date in the state file: June 26, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two caregivers that provide transportation, did not have any documented training.
746.1301(a)(4)(A) - Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Risk level: Medium High · Correct-by date in the state file: July 14, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not have current CPR training for two caregivers. The only CPR training available to view expired 11/2023.
746.5625(c) - Electronic Child Safety Alarm - used at all times when transporting a child in care
Risk level: High · Correct-by date in the state file: June 23, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was observed being transported in the operations van, upon exiting the caregiver did not use the alarm. When asked to test alarm the caregiver used the key and was not aware of the button behind her on the door.
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: July 14, 2026 · Correction verified: July 10, 2026 · Inspector gave guidance (technical assistance): No
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
July 8, 2025 · Inspection · 5 citations
746.901(1) - Required Personnel Records - Dates of Employment
Risk level: Medium Low · Correct-by date in the state file: July 15, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Date of hire was missing on file for two out of four staff files checked.
746.901(2) - Required Personnel Records- Meets Requirements
Risk level: Medium · Correct-by date in the state file: July 15, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Proof of education was missing for one out of four staff files checked.
746.1301(a)(2)(A) - Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
Risk level: Medium High · Correct-by date in the state file: July 15, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
One file checked did not have the acknowledgement that she received the policies, orientation and preservice trraining.
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: July 22, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
First aid and CPR training was missing for three out of four staff records checked.
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Risk level: Medium Low · Correct-by date in the state file: July 15, 2025 · Correction verified: July 11, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Notarized affidavit was missing on file for two out of four records checked.
April 28, 2025 · Inspection · No citations
April 17, 2025 · Inspection · 3 citations
746.201(4) - Designating Director
Risk level: Medium High · Correct-by date in the state file: April 24, 2025 · Correction verified: April 23, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Licensing has not received any paper work for the new designated director.
746.1013(a) - Director's Absence - Qualified Caregiver in Charge
Risk level: Medium High · Correct-by date in the state file: April 17, 2025 · Correction verified: April 28, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The caregiver in charge came in 30 minutes into the operation.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
Risk level: Medium High · Correct-by date in the state file: April 21, 2025 · Correction verified: April 28, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver was in charge of 10 children ages 15 months to four years with the specified age of 15 months. Classroom was out of ratio by five children.
April 4, 2025 · Assessment · 1 citation
745.635(2) - AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
Risk level: High · Correct-by date in the state file: April 4, 2025 · Correction verified: April 17, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A person with an ineligible background check was allowed to be present at the operation after notification had been sent.
March 27, 2025 · Assessment · 1 citation
745.247 - Franchise Tax Delinquent
Risk level: High · Correct-by date in the state file: April 4, 2025 · Correction verified: April 16, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
We have observed that your Franchise tax is delinquent.
January 23, 2025 · Assessment · 1 citation
746.303(b) - Report Number of Employees
Risk level: Medium Low · Correct-by date in the state file: January 23, 2025 · Correction verified: January 27, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
All Licensed childcare centers must annually report to CCR the number of employees who left employment the previous year by January 15. The deadline for entering the number of employees who left employment in 2023 is 1/15/2024. If you have not already you must log in to your childcare regulation account and report the number of employee that left your employment in 2023
July 29, 2024 · Inspection · 5 citations
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: August 2, 2024 · Correction verified: September 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Immunization record was missing on file for one out of four children files checke.
746.603(a)(3) - Children's Records - Health Statement
Risk level: Medium · Correct-by date in the state file: August 2, 2024 · Correction verified: August 5, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Health statement was missing on two out of four files checked..
746.605(12) - Required Admission Information - Emergency Medical Authorization
Risk level: High · Correct-by date in the state file: August 2, 2024 · Correction verified: August 5, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Emergency Medical authorization information was missing on one out of four children files checked.
HRC42.054 - Required Fees
Risk level: High · Correct-by date in the state file: September 13, 2024 · Correction verified: September 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Our record is showing that background check fees for the amount of $2 has not been paid.
746.605(11) - Required Admission Information - Physician Information
Risk level: Medium · Correct-by date in the state file: August 2, 2024 · Correction verified: August 5, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Physician information was missing on file for one out of four children records checked.
April 16, 2024 · Inspection · No citations
April 12, 2024 · Inspection · No citations
April 11, 2024 · Investigation · 5 citations
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: April 12, 2024 · Correction verified: April 16, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver did not use good judgement when she push a four year old who tried to pick up another child and put in arms way.
746.201(8) - Liability Insurance Maintained
Risk level: Medium · Correct-by date in the state file: April 19, 2024 · Correction verified: April 15, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Current liability insurance was not available during inspection.
746.3415(4) - Employee Handwashing After Diapering a Child
Risk level: Medium High · Correct-by date in the state file: April 12, 2024 · Correction verified: April 16, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver observed in the video did not wash her hands after changing a child's diaper.
746.3417(3) - Children Handwashing After Toileting or Diapering
Risk level: Medium High · Correct-by date in the state file: April 12, 2024 · Correction verified: April 16, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
On the video obsered caregiver did not wash the hand of a child after diaper change.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 12, 2024 · Correction verified: April 16, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Caregiver left seven children ages 19 months to five years unsupervised when she came to the door to open the door for licensing.
August 9, 2023 · Inspection · No citations
September 22, 2022 · Inspection · 4 citations
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: September 29, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was no current first aid training on file for one out of four staff files checked.
746.603(a)(3) - Children's Records - Health Statement
Risk level: Medium · Correct-by date in the state file: September 29, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Health statement was missing on file for one out of four records checked.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: September 29, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Immunization record is missing for one out four children records checked.
746.1315(b) - Each Caregiver and the Director Must Have Current Training in pediatric CPR
Risk level: Medium High · Correct-by date in the state file: September 29, 2022 · Correction verified: September 27, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
There was not current CPR training on file for one out of four staff files checked.
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Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.