Primrose School at the Galleria

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from December 3, 2021 to July 16, 2026, newest first: 16 visits and 16 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. July 16, 2026 · Inspection · No citations

2. July 14, 2026 · Investigation · No citations

3. February 10, 2026 · Inspection · 3 citations

   • 745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation

     Risk level: High · Corrected during the visit · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection

   • 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based

     Risk level: Medium High · Correct-by date in the state file: March 3, 2026 · Correction verified: February 18, 2026 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,

   • 746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)

     Risk level: Medium Low · Correct-by date in the state file: February 13, 2026 · Correction verified: February 27, 2026 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.

4. February 13, 2025 · Inspection · No citations

5. October 22, 2024 · Inspection · No citations

6. October 15, 2024 · Investigation (the program reported it to the state) · No citations

7. February 13, 2024 · Inspection · No citations

8. March 28, 2023 · Inspection · No citations

9. March 22, 2023 · Investigation · 1 citation

   • 746.705 - Incident/Illness Report Form Signed

     Risk level: Low · Correct-by date in the state file: May 26, 2023 · Correction verified: May 30, 2023 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.

10. February 14, 2023 · Inspection · 1 citation

    • 746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days

      Risk level: Medium · Correct-by date in the state file: February 17, 2023 · Correction verified: February 17, 2023 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22

11. October 4, 2022 · Inspection · 1 citation

    • 746.305(a)(4) - Report Outbreak of Communicable Illness

      Risk level: Medium High · Correct-by date in the state file: October 4, 2022 · Correction verified: October 4, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.

12. September 22, 2022 · Investigation · 1 citation

    • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

      Risk level: High · Correct-by date in the state file: November 18, 2022 · Correction verified: December 2, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.

13. March 2, 2022 · Inspection · No citations

14. February 16, 2022 · Assessment · 1 citation

    • 746.3701 - Safety - Areas Free From Hazards

      Risk level: Medium High · Correct-by date in the state file: February 16, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): Yes

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

15. February 15, 2022 · Inspection · 7 citations

    • 746.3805(b)(1) - Administering Medication - Original Container with Child's Name, Date

      Risk level: Medium High · Correct-by date in the state file: February 21, 2022 · Correction verified: February 22, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Medication stored for one child was not in its original container.

    • 746.1203(2) - Responsibilities of Caregivers - Know Group Responsible For

      Risk level: High · Correct-by date in the state file: February 15, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): No

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.613(a) - Required Immunizations

      Risk level: High · Correct-by date in the state file: February 22, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Three of ten children's records reviewed needed updated immunization records.

    • 746.201(1) - Policies Comply with Rules

      Risk level: High · Correct-by date in the state file: February 22, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): No

      The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.

    • 746.901(2) - Required Personnel Records- Meets Requirements

      Risk level: Medium · Correct-by date in the state file: February 22, 2022 · Correction verified: March 2, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.

    • 746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based

      Risk level: Medium High · Correct-by date in the state file: February 22, 2022 · Correction verified: February 22, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      Three of ten personnel files reviewed needed skills based pediatric CPR training.

    • 746.605(6) - Required Admission Information - Emergency Contact

      Risk level: Medium High · Correct-by date in the state file: February 22, 2022 · Correction verified: March 8, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Four of ten children's records reviewed needed emergency contact information.

16. December 3, 2021 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers- Supervision of Children

      Risk level: High · Correct-by date in the state file: January 31, 2022 · Correction verified: February 15, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.