Primrose School of Highland Village

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from January 3, 2022 to June 30, 2026, newest first: 20 visits and 12 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. June 30, 2026 · Inspection · 1 citation

   • 746.4135(b) - Children's Products- Annual Certification

     Risk level: Medium · Correct-by date in the state file: July 3, 2026 · Correction verified: July 6, 2026 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     The product safety recall paper was not certified annual.

2. July 21, 2025 · Inspection · 1 citation

   • 746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal

     Risk level: Medium High · Correct-by date in the state file: August 8, 2025 · Correction verified: July 31, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     The last fire inspection the operation had was 10/26/2023.

3. August 5, 2024 · Inspection · 3 citations

   • 746.5307(a) - Inspect Fire Extinguishers Monthly

     Risk level: Medium High · Correct-by date in the state file: August 16, 2024 · Correction verified: August 13, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     There was no log of the extinguishers being checked.

   • 746.5537(a)(2) - Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly

     Risk level: Medium High · Correct-by date in the state file: August 16, 2024 · Correction verified: August 13, 2024 · Inspector gave guidance (technical assistance): No

     Inspector's notes (as published)

     There was no log of the carbon monoxide detector being checked.

   • 746.5319 - Smoke Detectors Testing

     Risk level: High · Correct-by date in the state file: August 16, 2024 · Correction verified: August 13, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     There was no log of the smoke detectors being checked.

4. January 11, 2024 · Inspection · No citations

5. December 19, 2023 · Investigation · No citations

6. December 12, 2023 · Inspection · No citations

7. December 11, 2023 · Investigation · 1 citation

   • 746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

     Risk level: High · Correct-by date in the state file: December 29, 2023 · Correction verified: January 11, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.

8. August 22, 2023 · Inspection · No citations

9. August 5, 2023 · Investigation · No citations

10. July 18, 2023 · Inspection · No citations

11. July 14, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: August 11, 2023 · Correction verified: August 22, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.

12. March 3, 2023 · Inspection · No citations

13. February 24, 2023 · Inspection · No citations

14. February 23, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      Risk level: High · Correct-by date in the state file: February 24, 2023 · Correction verified: March 3, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was verified during and unannounced inspction that a child was left unsupervised in a classroom.

15. February 15, 2023 · Inspection · No citations

16. February 11, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1203(4) - Responsibilities of Caregivers - Supervision of Children

      Risk level: High · Correct-by date in the state file: February 15, 2023 · Correction verified: February 24, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.

17. August 26, 2022 · Inspection · No citations

18. April 22, 2022 · Inspection · No citations

19. April 19, 2022 · Investigation (the program reported it to the state) · 2 citations

    • 746.305(a)(6) - Report Situation Placing Children at Risk

      Risk level: High · Correct-by date in the state file: April 19, 2022 · Correction verified: June 1, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.

    • 746.1203(4) - Responsibilities of Caregivers- Supervision of Children

      Risk level: High · Correct-by date in the state file: May 19, 2022 · Correction verified: June 1, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.

20. January 3, 2022 · Investigation (the program reported it to the state) · 1 citation

    • 746.305(a)(4) - Report Outbreak of Communicable Illness

      Risk level: Medium High · Correct-by date in the state file: January 5, 2022 · Correction verified: January 24, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation failed to report the positive COVID case in a timely manner.

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.