Find a program / Texas / Frisco / Primrose School of Frisco at Independence
Childcare center · Frisco, TX
Primrose School of Frisco at Independence
A licensed child care center in Frisco, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 14477 LEBANON RD, Frisco, TX 75035
County: Collin County
Phone: (972) 987-5213
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 238 children
State ID (HHSC operation number): 1604456
Permit: Full Permit, issued June 13, 2016
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1604456 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 8 inspections
- 3 investigations
- 6 citations from these visits (risk level: High 1, Medium High 2, Medium 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from January 11, 2022 to October 6, 2026, newest first: 21 visits and 15 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
October 6, 2026 · Inspection · No citations
July 2, 2026 · Inspection · No citations
April 15, 2026 · Inspection · No citations
April 13, 2026 · Investigation · No citations
October 24, 2025 · Inspection · 1 citation
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Risk level: Medium High · Correct-by date in the state file: October 31, 2025 · Correction verified: October 28, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.
August 1, 2025 · Inspection · No citations
June 20, 2025 · Inspection · No citations
June 17, 2025 · Investigation (the program reported it to the state) · 1 citation
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Risk level: High · Correct-by date in the state file: July 16, 2025 · Correction verified: August 1, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.
October 29, 2024 · Inspection · 4 citations
746.501(a)(18)(C) - Written Operational Policies - Type of Physical Activity
Risk level: Medium · Correct-by date in the state file: November 5, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The type of physical activity both structured and unstructured needs to be added to operational policies.
746.501(a)(18)(B) - Written Operational Policies - Duration
Risk level: Medium · Correct-by date in the state file: November 5, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Duration of physical activity needs to be added to operational policies.
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Risk level: Medium High · Correct-by date in the state file: November 12, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
1 staff member need transportation training.
746.2421(a) - Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Risk level: Medium · Correct-by date in the state file: November 5, 2024 · Correction verified: December 10, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
1 infant needs feeding instructions to be signed and dated by parent.
September 17, 2024 · Inspection · No citations
September 13, 2024 · Investigation · No citations
October 30, 2023 · Inspection · 2 citations
746.3819 - Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Risk level: Medium High · Correct-by date in the state file: November 10, 2023 · Correction verified: November 9, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.
746.5101(b) - Annual Fire Inspection - Conducted by Fire Marshal
Risk level: Medium High · Correct-by date in the state file: November 13, 2023 · Correction verified: November 7, 2023 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The operation did not have a current annual fire Inspection.
February 10, 2023 · Investigation · No citations
November 15, 2022 · Inspection · 4 citations
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Risk level: Medium High · Correct-by date in the state file: November 29, 2022 · Correction verified: December 13, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Director needs to complete annual transportation training.
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: November 29, 2022 · Correction verified: December 13, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.
746.603(a)(4) - Children's Records - Immunizations
Risk level: Medium · Correct-by date in the state file: November 29, 2022 · Correction verified: December 13, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
10 child files were reviewed. I child needs an updated immunization record.
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
Risk level: Medium · Correct-by date in the state file: November 29, 2022 · Correction verified: December 13, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Infant feeding instructions were reviewed. 1 infant needs feeding instructions.
October 21, 2022 · Inspection · No citations
September 14, 2022 · Inspection · No citations
September 9, 2022 · Investigation (the program reported it to the state) · 3 citations
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Risk level: Medium High · Correct-by date in the state file: October 6, 2022 · Correction verified: October 21, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Based on the information received during the investigation the director didn't disclose to the parent that there were concerns that the caregiver had spanked the child.
746.2805(7) - Prohibited Punishments - Using Harsh, Abusive or Profane Language
Risk level: High · Correct-by date in the state file: October 6, 2022 · Correction verified: October 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information received during the investigation it was found that the caregiver was cussing at the children.
746.2805(3) - Prohibited Punishments - Pinching, Shaking, or Biting
Risk level: High · Correct-by date in the state file: October 7, 2022 · Correction verified: October 21, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Based on the information received during the investigation it was found that the caregiver pinched a child.
March 18, 2022 · Inspection · No citations
January 25, 2022 · Inspection · No citations
January 14, 2022 · Inspection · No citations
January 11, 2022 · Investigation · No citations
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More programs in Frisco · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.