Find a program / Texas / Frisco / Primrose School of Frisco West
Childcare center · Frisco, TX
Primrose School of Frisco West
A licensed child care center in Frisco, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 333 W LEBANON, Frisco, TX 75036
County: Denton County
Phone: (214) 469-1381
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 240 children
State ID (HHSC operation number): 1530811
Permit: Full Permit, issued August 18, 2014
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1530811 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 10 inspections
- 4 investigations
- 5 citations from these visits (risk level: High 3, Medium High 1, Medium 1)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from February 9, 2022 to July 7, 2026, newest first: 21 visits and 8 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
July 7, 2026 · Inspection · No citations
May 27, 2026 · Inspection · No citations
May 14, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: May 19, 2026 · Correction verified: May 27, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
May 14, 2026 · Inspection · No citations
February 3, 2026 · Inspection · No citations
February 2, 2026 · Investigation (the program reported it to the state) · No citations
January 22, 2026 · Inspection · No citations
January 21, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: January 23, 2026 · Correction verified: February 3, 2026 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
September 3, 2025 · Inspection · No citations
November 5, 2024 · Inspection · 1 citation
746.3809 - Medication No Longer Used
Risk level: Medium · Corrected during the visit · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
January 2, 2024 · Inspection · No citations
December 8, 2023 · Inspection · No citations
December 7, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: December 22, 2023 · Correction verified: January 2, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A child was left without supervision in the playground area for around 2 minutes.
December 6, 2023 · Inspection · 1 citation
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
Risk level: Medium High · Correct-by date in the state file: December 15, 2023 · Correction verified: December 18, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
November 1, 2023 · Inspection · No citations
October 26, 2023 · Investigation · No citations
August 31, 2023 · Inspection · No citations
August 30, 2023 · Investigation (the program reported it to the state) · No citations
January 17, 2023 · Inspection · No citations
February 25, 2022 · Inspection · No citations
February 9, 2022 · Inspection · 3 citations
745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
Risk level: High · Correct-by date in the state file: February 9, 2022 · Correction verified: February 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Risk level: High · Correct-by date in the state file: February 9, 2022 · Correction verified: February 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
Two individuals providing direct care during a special skills activity did not have cleared background checks.
746.3505(c) - Diapering Procedures - Use Disposable Gloves
Risk level: Medium High · Correct-by date in the state file: February 9, 2022 · Correction verified: February 25, 2022 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A Caregiver did not wash her hands after toileting children.
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More programs in Frisco · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.