Joy Learning Palace Child Care

Inspection history

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from January 4, 2022 to March 17, 2026, newest first: 17 visits and 14 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

1. March 17, 2026 · Inspection · No citations

2. June 5, 2025 · Inspection · No citations

3. May 29, 2025 · Inspection · 2 citations

   • 745.8411(a) - Responsibilities - Not interfere with an inspection or investigation

     Risk level: High · Correct-by date in the state file: May 29, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A caregiver gave the wrong name when asked by CCR resulting in the lack of a deficency.

   • 745.635(3) - AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

     Risk level: High · Correct-by date in the state file: May 29, 2025 · Correction verified: June 5, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     An individual with a provisional background check was observed to be left in charge of a group of children, against the conditions of the background check.

4. May 28, 2025 · Inspection · 1 citation

   • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

     Risk level: Medium High · Correct-by date in the state file: May 28, 2025 · Correction verified: May 29, 2025 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     I observed the infant classroom with 9 children and one caregiver with a specified age group of 12-17m. After transitioning several children, there was 6 children with one caregiver and a specified age group of 12-17m. The 6th child went to therapy within a few minutes, then was transitioned up a class to get the infant room in ratio.

5. August 6, 2024 · Inspection · No citations

6. July 22, 2024 · Inspection · 9 citations

   • 746.2405(2) - Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age

     Risk level: Medium High · Correct-by date in the state file: July 26, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     4 cribs were observed in the infant classroom with 5 non walking infants.

   • 746.1601 - Child/ Caregiver Ratio - 13 or More Children

     Risk level: Medium High · Correct-by date in the state file: July 23, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Infant Class was observed with 1 caregiver and 5 infants with a specified age group of 0-11months

   • 746.603(a)(4) - Children's Records - Immunizations

     Risk level: Medium · Correct-by date in the state file: August 2, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     3 Children's records did not have immunization records.

   • 746.2409(a)(2) - Safety Requirements for Cribs - Snug Fitting Sheets

     Risk level: Medium High · Correct-by date in the state file: July 26, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     3 cribs were observed to have sheet not properly fitted to the mattress.

   • 746.1613(a) - Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

     Risk level: Medium · Correct-by date in the state file: July 29, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Multiple infant was observed in a classroom with the ratio reduced for naptime.

   • 746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age

     Risk level: Medium High · Correct-by date in the state file: July 29, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     A 14 month old child was observed in a classroom with a 4 year old child.

   • 746.603(a)(3) - Children's Records - Health Statement

     Risk level: Medium · Correct-by date in the state file: August 2, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     1 Child's record was observed to not have a health statement from a medical proffesional.

   • 746.1309(d) - Documented Annual Training - Caregivers of Children Under 24 Months Required

     Risk level: Medium High · Correct-by date in the state file: July 29, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Caregivers in the infant room did not have current required training.

   • 746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

     Risk level: Medium High · Correct-by date in the state file: July 26, 2024 · Correction verified: August 6, 2024 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     Caregiver in the toddler/pre-K room was observed on her personal device twice.

7. September 27, 2023 · Inspection · No citations

8. January 23, 2023 · Assessment · 1 citation

   • 746.303(b) - Report Number of Employees

     Risk level: Medium Low · Correct-by date in the state file: January 25, 2023 · Correction verified: January 25, 2023 · Inspector gave guidance (technical assistance): Yes

     Inspector's notes (as published)

     The provider did not report the number of employees who left the facility in 2022.

9. January 19, 2023 · Inspection · No citations

10. January 6, 2023 · Inspection · No citations

11. January 4, 2023 · Investigation · No citations

12. November 21, 2022 · Inspection · No citations

13. June 21, 2022 · Inspection · No citations

14. March 29, 2022 · Inspection · No citations

15. March 25, 2022 · Investigation · 1 citation

    • 746.307(c) - Parental Notification of Less Serious Injuries

      Risk level: Medium · Correct-by date in the state file: March 31, 2022 · Correction verified: April 14, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      This standard was evaluated in regards to a report and found deficient. A child had a scratch and bruise mark on his buttocks and his back and the operation did not informed the parent of the injury.

16. February 28, 2022 · Inspection · No citations

17. January 4, 2022 · Inspection · No citations

View the official record

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Sources

• HHSC CCL Daycare and Residential Operations Data: program details.
• HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
• HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.