Find a program / Texas / Flower Mound / Primrose School of NE Flower Mound
Childcare center · Flower Mound, TX
Primrose School of NE Flower Mound
A licensed child care center in Flower Mound, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 3939 MORRISS RD, Flower Mound, TX 75028
County: Denton County
Phone: (972) 691-3815
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 176 children
State ID (HHSC operation number): 1669139
Permit: Full Permit, issued April 19, 2018
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1669139 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 7 inspections
- 4 investigations
- 4 citations from these visits (risk level: High 1, Medium High 3)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from May 18, 2022 to April 29, 2026, newest first: 17 visits and 6 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
April 29, 2026 · Inspection · No citations
April 27, 2026 · Investigation (the program reported it to the state) · 1 citation
746.1203(10) - Responsibilities of Caregivers - Share Information with Incoming Caregivers
Risk level: Medium High · Correct-by date in the state file: May 20, 2026 · Correction verified: May 29, 2026 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver failed to ensure the continuity of care by not communicating prior behavioral concerns and supervision needs with incoming staff, which led to an incident occurring twice.
March 25, 2026 · Inspection · No citations
February 17, 2026 · Inspection · No citations
February 11, 2026 · Investigation · No citations
August 12, 2025 · Inspection · No citations
August 8, 2025 · Investigation · No citations
April 29, 2025 · Inspection · 2 citations
746.1301(a)(5)(A) - Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Risk level: Medium High · Correct-by date in the state file: May 9, 2025 · Correction verified: May 8, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A caregiver did not have the required the required 24 hours of training.
746.605(6) - Required Admission Information - Emergency Contact
Risk level: Medium High · Correct-by date in the state file: May 1, 2025 · Correction verified: May 8, 2025 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
A child was missing the emergency contact address in their admission paperwork.
April 21, 2025 · Inspection · 1 citation
746.2426(a)(1) - Infant May Not Sleep in a Restrictive Device
Risk level: High · Correct-by date in the state file: April 21, 2025 · Correction verified: April 29, 2025 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
A 4 month old was observed sleeping in a restrictive device.
April 17, 2025 · Investigation · No citations
May 29, 2024 · Inspection · No citations
June 22, 2023 · Inspection · 1 citation
746.605(12) - Required Admission Information - Emergency Medical Authorization
Risk level: High · Correct-by date in the state file: June 29, 2023 · Correction verified: June 28, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
4 childrens files reviewed did not have emergency contact address on file at the time of inspection.
April 19, 2023 · Inspection · No citations
April 10, 2023 · Inspection · No citations
April 6, 2023 · Investigation (the program reported it to the state) · 1 citation
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Risk level: High · Correct-by date in the state file: April 10, 2023 · Correction verified: April 19, 2023 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
It is reported that a child was left alone on the playground.
July 25, 2022 · Inspection · No citations
May 18, 2022 · Inspection · No citations
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More programs in Flower Mound · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.