Find a program / Texas / El Paso / Western Hills Academy

Childcare center · El Paso, TX

Western Hills Academy

A licensed child care center in El Paso, Texas, with its state inspection history from Texas Health and Human Services (HHSC).

Program details

Program type: Licensed child care center

Address: 524 THUNDERBIRD DR, El Paso, TX 79912

County: El Paso County

Phone: (915) 584-6642

Licensed to serve: Infant, Toddler, Pre-Kindergarten, School

Licensed capacity: 90 children

State ID (HHSC operation number): 119560

Permit: Full Permit, issued October 23, 1985

On corrective action (HHSC): No

On adverse action (HHSC): No

Conditions on permit: Yes (see the official record for details)

Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.

View the official record on Texas HHSC's child care search (or search operation number 119560 on the search page).

Inspection history

From November 12, 2023 to November 12, 2026

  • 7 inspections
  • 2 investigations
  • 1 assessment
  • 5 citations from these visits (risk level: High 3, Medium High 1, Medium Low 1)

A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.

Below is every visit in the state's files from October 7, 2022 to August 7, 2026, newest first: 13 visits and 8 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.

  1. August 7, 2026 · Inspection · 1 citation

    • 746.5401 - Requirement of Gas Leak Inspection

      Risk level: Medium High · Correct-by date in the state file: August 14, 2026 · Correction verified: August 26, 2026 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation had an expired gas inspection on file. It expired on

  2. August 8, 2025 · Inspection · No citations

  3. February 26, 2025 · Inspection · No citations

  4. February 11, 2025 · Inspection · No citations

  5. February 5, 2025 · Investigation · 2 citations

    • 746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk

      Risk level: High · Correct-by date in the state file: February 19, 2025 · Correction verified: February 26, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A child in care was spanked while in care. This is a non-routine situation that placed, or may have placed, the child at risk for injury or harm. The operation was aware of this incident and did not notify the parent of the child immediately.

    • 746.2805(1) - Prohibited Punishments - Corporal Punishment

      Risk level: High · Correct-by date in the state file: February 19, 2025 · Correction verified: February 26, 2025 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      A caregiver spanked a child in care. This caregiver pulled the child by the arm during a diaper change and yelled at the child.

  6. August 22, 2024 · Inspection · No citations

  7. January 17, 2024 · Assessment · 1 citation

    • 746.303(b) - Report Number of Employees

      Risk level: Medium Low · Correct-by date in the state file: January 19, 2024 · Correction verified: January 17, 2024 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The operation did not report the number of employees no longer working in 2023.

  8. December 20, 2023 · Inspection · No citations

  9. November 29, 2023 · Inspection · No citations

  10. November 18, 2023 · Investigation (the program reported it to the state) · 1 citation

    • 746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity

      Risk level: High · Correct-by date in the state file: December 15, 2023 · Correction verified: December 20, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      An incident involving a child being left unattended at the operation was found to be deficient.

  11. September 22, 2023 · Inspection · 1 citation

    • 746.5401 - Requirement of Gas Leak Inspection

      Risk level: Medium High · Correct-by date in the state file: October 6, 2023 · Correction verified: October 5, 2023 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      The gas leak inspection expired as of 1/25/2023.

  12. December 6, 2022 · Inspection · No citations

  13. October 7, 2022 · Inspection · 2 citations

    • 746.5307(b) - Fire Extinguishers Serviced

      Risk level: Medium High · Correct-by date in the state file: October 14, 2022 · Correction verified: October 20, 2022 · Inspector gave guidance (technical assistance): No

      Inspector's notes (as published)

      The fire extinguishers at this operation expired as of September 2022.

    • 746.1301(5)(A) - Training Requirements for Employees and Caregivers - 24 Annual Training

      Risk level: Medium High · Correct-by date in the state file: October 21, 2022 · Correction verified: October 20, 2022 · Inspector gave guidance (technical assistance): Yes

      Inspector's notes (as published)

      Several employees are missing their required 24 hours of annual training.

View the official record

Is this your program?

Claiming is free. We show the state's record as the agency publishes it, so claiming doesn't change it; to correct the state's record, contact Texas HHSC. If we got something wrong on this page, we'll fix it. Claim this program

BackPR is registration and payment software for programs like this one: online enrollment and tuition payments, free for nonprofits (other programs get pricing by quote), with no BackPR fee on what families pay and free setup. Stripe's card fees apply. Create a BackPR account · Questions? Contact us

More programs in El Paso · Texas child care rules

Sources

All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with Texas HHSC and the program before you enroll a child. Report a problem with this page.