Find a program / Texas / Dallas / American Care Academy Pleasant Grove
Childcare center · Dallas, TX
American Care Academy Pleasant Grove
A licensed child care center in Dallas, Texas, with its state inspection history from Texas Health and Human Services (HHSC).
Program details
Program type: Licensed child care center
Address: 1227 N MASTERS DR, Dallas, TX 75217
County: Dallas County
Phone: (972) 685-4308
Licensed to serve: Infant, Toddler, Pre-Kindergarten, School
Licensed capacity: 153 children
State ID (HHSC operation number): 1701250
Permit: Full Permit, issued December 18, 2019
On corrective action (HHSC): No
On adverse action (HHSC): No
Corrective action and adverse action are formal steps Texas HHSC can take on a permit. The official record explains any that apply.
View the official record on Texas HHSC's child care search (or search operation number 1701250 on the search page).
Inspection history
From November 12, 2023 to November 12, 2026
- 11 inspections
- 5 investigations
- 2 assessments
- 3 citations from these visits (risk level: High 1, Medium High 2)
A citation means an inspector found a rule wasn't met at the time of the visit; many are corrected the same day. Read the official record for details.
Below is every visit in the state's files from December 6, 2021 to November 9, 2026, newest first: 28 visits and 5 citations in all, so the totals can be higher than the 3-year counts above. An investigation is a visit to look into a report or complaint; many find no citations. Risk level is the level Texas HHSC assigns to each rule, from low to high, as published. Technical assistance means the inspector gave guidance on the rule. The state's file does not say whether the "correct-by" date is a deadline or the day the problem was fixed, so it can fall after the verified date or in the future.
November 9, 2026 · Inspection · Findings pending
August 24, 2026 · Inspection · No citations
August 3, 2026 · Assessment · No citations
July 30, 2026 · Inspection · No citations
June 9, 2026 · Investigation · Findings pending
May 29, 2026 · Assessment · 1 citation
745.509 - Licensed Operations Required Fees
Risk level: High · Correct-by date in the state file: June 1, 2026 · Correction verified: June 11, 2026 · Inspector gave guidance (technical assistance): Yes
The inspector's notes for this citation may name a person, so we don't show them here. They are in the official record.
August 11, 2025 · Inspection · No citations
January 8, 2025 · Inspection · No citations
December 4, 2024 · Inspection · No citations
October 22, 2024 · Inspection · No citations
October 18, 2024 · Investigation · 2 citations
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Risk level: Medium High · Correct-by date in the state file: November 22, 2024 · Correction verified: December 4, 2024 · Inspector gave guidance (technical assistance): Yes
Inspector's notes (as published)
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
746.1205(a)(3) - Responsibilities of Caregivers - Know children's names and ages
Risk level: Medium High · Correct-by date in the state file: November 22, 2024 · Correction verified: December 4, 2024 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
August 21, 2024 · Inspection · No citations
January 12, 2024 · Inspection · No citations
January 9, 2024 · Investigation · No citations
December 22, 2023 · Inspection · No citations
December 19, 2023 · Investigation · No citations
December 17, 2023 · Investigation · No citations
December 8, 2023 · Inspection · No citations
October 16, 2023 · Inspection · No citations
July 25, 2023 · Investigation · No citations
November 21, 2022 · Inspection · No citations
September 29, 2022 · Inspection · No citations
September 28, 2022 · Investigation · No citations
July 28, 2022 · Inspection · No citations
July 25, 2022 · Investigation · No citations
March 25, 2022 · Inspection · 2 citations
746.801(19) - Required Records Maintained and Made Available - Tracking System
Risk level: Medium · Correct-by date in the state file: March 25, 2022 · Correction verified: March 25, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
746.1615 - Child/Caregiver Ratio - Opening/Closing
Risk level: Medium · Correct-by date in the state file: March 25, 2022 · Correction verified: March 25, 2022 · Inspector gave guidance (technical assistance): No
Inspector's notes (as published)
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
March 3, 2022 · Inspection · No citations
December 6, 2021 · Inspection · No citations
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More programs in Dallas · Texas child care rules
Sources
- HHSC CCL Daycare and Residential Operations Data: program details.
- HHSC CCL Inspection Investigation Assessment Data: visit dates and types.
- HHSC CCL Non-Compliance Data: citations, risk levels, corrections and inspector's notes.
All three are published by the Texas Health and Human Services Commission, Child Care Licensing, on data.texas.gov under CC0 1.0. State files updated November 12, 2026. We show the state's text as published, except that we restore apostrophes the files print as "?". Program details last checked October 21, 2026.